Brio Italian Grille - Gilbert - San Tan

Reseñas de Brio Italian Grille - Gilbert - San Tan de comensales del restaurante. Basadas en valoraciones recientes.

1. M

   Maria

   Phoenix10 reseñas

   1.0

   Comieron en 15 de noviembre de 2024

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 3

   Very slow service, starting from getting our “reserved seating” from host in spite of a non busy day (empty tables, long line waiting for a host). Server didnt offer drinks or appetizers first, and asked if we were ready. So we ordered our entree and added our drinks with it. Server came back because he forgot husbands order. Took a while for all orders to come in, but mango teas were pouring, thanks to that. Food finally came, 2 orders of lobster and shrimp fetuccine with no lobster. I asked server if it was lobster and shrimp because I clearly DO NOT see any lobster. He confidently said yes it is. Not first time ordering this, took a bite for benefit of a doubt, no lobster. Returned and waited again. Thank you for fixing it though. We dine here very often. Servings were smaller than before, not worth the price. Free dessert for the entree mistake. Thanks for trying to make it better. It was my son’s 15th bday, thankful there was lamb chops (his favorite and yearly tradition) And finally, thank you for singing with us the happy bday song. Appreciate it. In general, it could have been better.
   

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2. l

   laura

   Phoenix20 reseñas

   4.0

   Comieron en 10 de noviembre de 2024

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 2

   Food was AMAZING ! it was a bit of a chilly night for those in AZ . This was San tan village location . We asked several times if they could shut the air conditioning off . The doors were opening and closing so it was probably about 60 or 65 degrees in there . We had an older person in our group who was very much at risk for being too cold . Service was very good . Took awhile yo get our meal . They gave us bread . We had a salad first . Again FOOD IS DELICIOUS AND NICE PORTIONS
   

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3. C

   Chris

   Phoenix1 reseña

   5.0

   Comieron en 29 de octubre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Mid-weed visit. Went out for our anniversary so wanted dining experience. They were lightly staffed but service was excellent. Food was nicely presented, brought out in courses, and very flavorful. Will definitely go back again.
   

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4. c

   carie

   Phoenix2 reseñas

   2.0

   Comieron en 27 de octubre de 2024

   1. Global 2
   2. Comida 2
   3. Servicio 3
   4. Ambiente 2

   Upon arrival there was known at the hostess station, after 10 minute wait a girl came up who was on her phone and didn’t acknowledge us. I asked her if she worked there and she said yes and went back to scrolling her phone. I told her we had reservations and she reluctantly, put her phone aside and took us to our table. We again sat for about 10 minutes before our server came to the table. Our server was very nice. He took our order and our salads were delivered, but dinner entrées were delivered about five minutes later. We had ordered a child’s plate and it did not arrive at the same time as the rest of the food we had to wait around 10 minutes for that this used to be one of our favorite places to dine but not anymore.
   

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5. M

   Michele VIP

   Phoenix24 reseñas

   5.0

   Comieron en 25 de octubre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Always delicious food and excellent service. Tuscan pork chops were very good, as well as the Porcini ravioli- Ravioli di bello.
   

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6. R

   Raven VIP

   Seattle1 reseña

   1.0

   Comieron en 19 de octubre de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Food was cold, meals for everyone at the table were served at different times. Order scallops and they were bright to the table 30 minutes later after the food was served. Talked to the manager, he was wasn’t apologetic and didn’t care about how horrible the food was.
   

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7. C

   Cari VIP

   Centro de Texas5 reseñas

   3.0

   Comieron en 12 de octubre de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 4

   I have been to this Brio in the past, and the food was excellent. However, on this trip, that wasn't the case. The food was subpar. In addition, something happened in the kitchen area, which delayed our food. That didn't bother us, but what did bother us was that we could see some of our food sitting under the heat lamps for an extended length of time (30+ minutes) while the kitchen issue was being dealt with, instead of making us fresh food. They delivered that food, which was barely warm. I ordered the Chicken Marsala, which was dry and not good. I want to thank our fabulous waitress, who graciously handled the food delay. She kept our beverages full and made sure we had bread to sustain us during the delay. She was great.
   

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8. A

   Angel VIP

   San Francisco18 reseñas

   3.0

   Comieron en 3 de octubre de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 4

   I brought my teenagers in and We came in on a very slow night so both of those things probably influenced our experience …Everything was ok. Lamb chips a little overdone but the rosemary potatoes were great!! Flat bread smelled very strongly of strong cheese which turned the kids off. Calamari was tender but unevenly breaded and the garlic mayo ranch sauce was unique
   

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9. A

   Alshiela

   Las Vegas2 reseñas

   1.0

   Comieron en 3 de octubre de 2024

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 3

   Firstly upon walking in there’s was nobody there to help or greet us then 10 mins later a cranky manager comes up and ask if we needed help. He was short and looks like he was not having a good day. We were sitted and waited for our waiter to come and took a while. The service and customer service were awful and horrible. They need to better staffed and more friendly service staff. Will be a while to re consider going back here.
   

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10. R

    Raymond VIP

    Las Vegas28 reseñas

    3.0

    Comieron en 29 de septiembre de 2024

    1. Global 3
    2. Comida 3
    3. Servicio 4
    4. Ambiente 3

    Stick with pasta. The wife had pasta with all the fixings and loved it. We've dined here many times and I usually get spaghetti which is also excellent. Curious to try something different, I ordered the filet steak with "fingerling potatoes" which unbeknownst to me is actually french fries. The filet was quite small, slightly overcooked and just not something to write home about. Yes I would return to Brio, but in the future, I'll stick to their tried and true, what they do best, and that's pasta.
    

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