Brasserie ABode - Chester

Brasserie ABode - Chester reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Anthony

   Las Vegas1 review

   4.0

   Dined on April 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Brasserie setting is lovely and well appointed. Sadly it was very quiet on the night we dined and, hence, partly closed and lacking a bit of atmosphere. Food was good though, as were drinks and service was excellent.
   

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2. D

   David

   Manchester1 review

   3.0

   Dined on April 13, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   This restaurant has a spectacular outlook and the tables were carefully prepared. Unfortunately the service was very poor. Nobody was there to welcome us and take us to our seat. There was a painfully long wait in drinks etc being served.
   

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3. C

   Chris

   Shropshire2 reviews

   1.0

   Dined on April 5, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Disappointing experience today on a family celebration afternoon tea x6. Service was slow, tea was cold, had to ask twice for a refill. Food was ok. We asked for extra sandwiches for two of the party, and 20 minutes later, two small slices of sandwich arrived on a plate !! This may have been a communication misunderstanding issue with the waiter. We won’t be returning and would not recommend.
   

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4. E

   Elisabeth

   Manchester1 review

   3.0

   Dined on March 21, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 1

   Short staffed so long wait for service and then rushed into ordering food when we still hadn’t had cocktails ordered 20 mins earlier. Food was ok but there was no atmosphere and I wouldn’t eat there again. Management need to look at staffing and the menu as there is a lot of room for improvement. The best part of The Brasserie is the view over the racecourse which is stunning.
   

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5. A

   Amanda

   Yorkshire1 review

   1.0

   Dined on March 12, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   I booked this as a special treat for my auntie's 70th birthday treat. Asolutely no atmosphere in this place, 2 people in there at most. Tables and chairs were tried, could do with an upgrade. We were told there was no steak as they'd run out. We decided to leave at that point and find somewhere else.
   

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6. l

   lynn

   Cheshire1 review

   4.0

   Dined on March 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Lovely afternoon tea, great window table as requested.
   

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7. A

   Alison

   Cheshire1 review

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent afternoon tea. Service was outstanding and food freshly prepared and plentiful
   

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8. N

   Neil

   Brighton1 review

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really good location and lovely waitress, food was great
   

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9. M

   Megan

   Cheshire1 review

   1.0

   Dined on February 22, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   We visited Abode Chester on Saturday 22nd February. Food was good! Location was lovely. However, the service was absolutely terrible considering it was a group paying over £300. We ordered Afternoon Tea which was supposed to come with free refillable hot drinks, however not once did anybody come over to see if we wanted extra refreshments, we had to go up and chase, we had already been there 30/40 minutes at this point. Again with standard drinks, we had to go up, then eventually someone would come over and ask us. Additionally, there was not enough cutlery or plates, despite booking the table with the amount of people attending in advance. This is really disappointing as the restaurant was not busy, and there was more than enough staff by the looks of it. We were just left. This is not what I would expect from this type of establishment. Staff did not greet us on arrival, and I feel they were quite hostile, again, for this type of establishment, this is not what you would expect. We were also overcharged as the menu stated £25pp, instead we were charged over £26pp. We also paid a service charge of around £30 which I did not realise at the time otherwise, I would’ve requested for this to be removed as the service was awful. After paying over £300 for mediocre food and appalling service, we could’ve gone to Grosvenor Pulford for similar, but incredible service! I never leave reviews however, this has truly been one of the worst experiences that not just me, but the whole group experienced. Unfortunately, due to the service we will not be coming back again.
   

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10. K

    Keith

    Bath1 review

    3.0

    Dined on February 20, 2025

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    Menu needs explaining better ie small plates, large plates, how big they are etc. chips arrived with starter/small plates but we asked for them with main course. Main course arrived but our wine was not, apparently locked in a downstairs store, we had to get our food taken back to the kitchen whilst the key was found and the wine chilled. All in all a bit of a mess. The waitress was charming and did her best and the wine was removed from the bill.
    

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