Bourgee Lakeside

Reseñas de Bourgee Lakeside de comensales del restaurante. Basadas en valoraciones recientes.

1. MB

   MarkB

   Essex1 reseña

   1.0

   Comieron en 9 de diciembre de 2022

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   This restaurant is closed! Why does open table even let you book/confirm. Ruined our work Christmas meal plans.
   

   ¿Te fue útil?

2. KS

   KarlyS

   Kent1 reseña

   1.0

   Comieron en 26 de noviembre de 2022

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Turned up for a booking made today boy to find out the restaurant had closed down!!!!
   

   ¿Te fue útil?

3. DM

   DanMoores

   Essex2 reseñas

   1.0

   Comieron en 20 de noviembre de 2022

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   If I could rate this a zero, I would. Booked this restaurant to celebrate my 7th Anniversary with my partner. I had an email 1 day prior to the booking to confirm that I am still coming. Upon arriving at the restaurant we saw the restaurant was closed for maintenance, we was confused at first then the disappointment and dissatisfaction kicked in when we realised we had spent hours getting ready and drove there for nothing. There was no email to inform me of the closure, there was no information on the website, Google stated the restaurant was open when it clearly wasn’t, no one had contacted me etc. Why was I allowed to book if the restaurant was closed??? It makes no sense and is inexcusable. I wouldn’t be shocked if this doesn’t reopen because after seeing some of the reviews online I’m thinking I may have actually dodged a bullet with this one. Atrociously run restaurant, back to liquidation for Bourgee.
   

   ¿Te fue útil?

4. DO

   DamienO

   Londres1 reseña

   1.0

   Comieron en 12 de noviembre de 2022

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Booked a table for my sons, 18th birthday, drove 2 1/2 hours for the restaurant to be closed and not a phone call or an email telling me
   

   ¿Te fue útil?

5. S

   Sadie

   Essex2 reseñas

   1.0

   Comieron en 6 de noviembre de 2022

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   TRAVELLED 3 hours to get here for the Resturant to be closed with no notifications!!
   

   ¿Te fue útil?

6. D

   Demi

   Essex1 reseña

   1.0

   Comieron en 29 de octubre de 2022

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Absolutely appalling, manager was embarrassing arguing with customers while people are trying to have a meal, staff all look like they don't want to be there just standing around looking miserable. My partner had his drink knocked over him while being placed on the table and he didn't even get given a replacement they just left his half empty drink and come over with a small tissue overall very embarrassing and I can see this restaurant being here for much longer with the staff and management things need to change. And this isn't the only complaint there will be alot as everyone in the restaurant felt the same, shocking evening we just got up and left before our mains arrived!!
   

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7. IZ

   IevaZ

   Essex1 reseña

   1.0

   Comieron en 29 de octubre de 2022

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Probably the worst restaurant experience ever. Fiod cold, staff taking ages to bring drinks, they do not know their menu, don't know how to switch lights and heater on. Forgot daughters meal, she started to cry. Horrible experience. Never ever coming there again.
   

   ¿Te fue útil?

8. SM

   SamM

   Kent4 reseñas

   4.0

   Comieron en 29 de octubre de 2022

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 3

   Appears new. Staff are still a bit all over the place. Plates etc are very heavy and staff can’t hold them easily making everything look worrying at times. Manager was having a go at waitress right by our table which made us feel a bit awkward. Food was spot on though.
   

   ¿Te fue útil?

9. M

   Marie

   Londres1 reseña

   1.0

   Comieron en 28 de octubre de 2022

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   When we walked in we were told they weren't taking any walk ins this was at 20:00 but we told them we had a booking. We were then seated and waited an hour and a half for our starter. We had to wait 45 minutes for our drinks. We over heard the chief saying he was taking no more orders even though it was 21:00 and the restaurant didn’t close until 23:00. Maybe they need more staff or to close earlier. I felt sorry for the waitresses having to deal with turning customers away even though the restaurant was empty. Food was not worth the money either won’t be returning.
   

   ¿Te fue útil?

10. HL

    HayL

    Essex1 reseña

    2.0

    Comieron en 28 de octubre de 2022

    1. Global 2
    2. Comida 2
    3. Servicio 1
    4. Ambiente 2

    The staff did not seem to know what they were doing, brought the food out when the food wasn't ready e.g. brought out a burger but only the buns! We told staff we were waiting for additional people to arrive but was approached every 5 minutes to ask if we was ready to order food yet. Was given a menu that we couldn't order off of as it was a Sunday menu, we went on a Friday. Overall wouldn't recommend. Food was OK, staff didn't seem to know what they were doing and had to wait ages for the bill, in the end we got up and paid at the bar.
    

    ¿Te fue útil?