Bookmarks

Reseñas de Bookmarks de comensales del restaurante. Basadas en valoraciones recientes.

1. H

   Heidi Nordby

   Londres3 reseñas

   1.0

   Comieron en 11 de marzo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 2
   4. Ambiente 1

   Looked forward to enjoying a quiet drink in a comfortable chair in a bar named Bookmarks - reading a book in front of a fireplace- but it wa just extremely noisy and uncomfortable.
   

   BookmarksSe respondió el 18 de marzo de 2025

   Thank you for sharing your feedback. We’re sorry to hear that your visit didn’t meet expectations. Bookmarks Lounge is known for its cozy atmosphere, and we understand how important it is to have a peaceful, comfortable experience. We’ll certainly take your comments into consideration to improve the ambiance, especially for those looking for a quieter space to unwind. We hope you’ll give us another chance to provide the atmosphere you were hoping for.
   

   ¿Te fue útil?

2. G

   Gladys VIP

   Nueva York18 reseñas

   1.0

   Comieron en 25 de febrero de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 3

   Ambience and view was good. However service was very poor even though there were only a handful of other customers. They didn’t have the advertised happy hour and didn’t have 2 of the most popular red wines of the 5 on their list. The food was also not as expected.
   

   BookmarksSe respondió el 6 de marzo de 2025

   Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the ambience and view. However, we're truly sorry to hear that your experience with our service and menu didn't meet your expectations. We strive to provide excellent service and a great selection of food and drinks, and we sincerely apologize for falling short in these areas during your visit. We'll be addressing your concerns with our team to ensure this doesn't happen again. We hope you'll give us another chance in the future to provide you with the experience you deserve.
   

   ¿Te fue útil?

3. T

   Tara

   Orlando3 reseñas

   5.0

   Comieron en 28 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   We were greeted warmly and led to a comfortable and cozy spot not far from the fireplace. Our party of three had plenty of space for ourselves and our work bags. It was 4:30, so it was still quiet, and we enjoyed a cocktail hour together before heading downstairs to dinner.
   

   ¿Te fue útil?

4. J

   Jennifer

   Nueva York68 reseñas

   5.0

   Comieron en 25 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Best waitstaff and bartenders, most creative cocktails! Great for groups!
   

   BookmarksSe respondió el 28 de enero de 2025

   Thank you for the glowing review! We're thrilled to hear you loved our cocktails and found our waitstaff and bartenders to be the best. It’s wonderful to know you enjoyed the atmosphere for groups as well. We can’t wait to welcome you back for more great times at Bookmarks Lounge! Cheers!
   

   ¿Te fue útil?

5. L

   Licelle

   Nueva York23 reseñas

   5.0

   Comieron en 18 de diciembre de 2024

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   This is a go-to spot for me. Truly a reliable classic.
   

   BookmarksSe respondió el 7 de enero de 2025

   Thank you for visiting Bookmarks Lounge and sharing your five-star rating. We're delighted that you enjoyed your experience. We look forward to your next visit. Cheers!
   

   ¿Te fue útil?

6. L

   Liza

   Indiana4 reseñas

   1.0

   Comieron en 14 de diciembre de 2024

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   The Rooftop Bar seemed cute and cozy. After sitting down our seats were very uncomfortable and there was a draft coming through the windows which completely surrounded us. the waitress never asked if we wanted another drink and we had to go find someone to get a check.
   

   BookmarksSe respondió el 7 de enero de 2025

   Thank you for sharing your experience. We’re sorry to hear that your visit to Bookmarks Lounge wasn’t as comfortable as we’d like it to be. We apologize for the draft and the lack of attentive service—this certainly isn’t the experience we aim to provide. Your feedback is valuable, and we’ve addressed the seating and service concerns to ensure future visits are more enjoyable. We hope you’ll give us another chance to provide the cozy, welcoming atmosphere you were expecting.
   

   ¿Te fue útil?

7. R

   Rob

   Nueva York3 reseñas

   4.0

   Comieron en 7 de diciembre de 2024

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 5

   Wish the server would come check more often on our table
   

   BookmarksSe respondió el 9 de diciembre de 2024

   Thank you for your feedback. We’re sorry to hear that our service didn’t meet your expectations during your visit. We strive to provide attentive and timely service, and we’ll use your comments as a reminder to improve in this area. We hope you’ll give us another chance to show you the full experience Bookmarks Lounge is known for. Thank you for sharing your thoughts!
   

   ¿Te fue útil?

8. M

   Michael

   Charleston2 reseñas

   3.0

   Comieron en 19 de octubre de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   Very difficult to locate. No signage at all. Has potential to be really nice location, however, very very dimly lit. Only lighting was a single battery tea light. Fare was limited and nothing to brag about. Drinks were meh, again nothing to brag about. Service was mediocre and indifferent at best. Way over priced for services received. Place is very cool location. Need someone to one to actually try to make it a really nice spot.
   

   BookmarksSe respondió el 23 de octubre de 2024

   Thank you for sharing your thoughts with us. We're sorry to hear that your experience didn’t meet your expectations. We appreciate your feedback on the menu, drinks, and service, and we’ll be addressing these areas with our team to improve the overall experience. We’re always striving to make Bookmarks Lounge the best it can be, and we hope you'll give us another opportunity in the future.
   

   ¿Te fue útil?

9. J

   Jennifer

   Nueva York68 reseñas

   5.0

   Comieron en 13 de octubre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Love this place! Great service; fun and creative cocktails!
   

   BookmarksSe respondió el 23 de octubre de 2024

   Thank you for the wonderful review! We're thrilled to hear you enjoyed the great service and creative cocktails at Bookmarks Lounge. We look forward to welcoming you back for more fun experiences soon!
   

   ¿Te fue útil?

10. S

    Steve

    Nueva Zelanda1 reseña

    3.0

    Comieron en 14 de septiembre de 2024

    1. Global 3
    2. Comida 3
    3. Servicio 3
    4. Ambiente 4

    OK rooftop, rv on Timeout overaccentuated the positives We changed tables early on outside to a better spot. We did however have to ask the waitress to wipe the table after she had cleared it for us Cocktails were fine. Don’t expect a fine dining experience, just basic tapas/nibbles
    

    BookmarksSe respondió el 16 de septiembre de 2024

    Thank you for taking the time to share your feedback. We're glad to hear you found a better spot on the rooftop, but we apologize for the oversight in clearing your table promptly. We'll make sure to address this with our team to improve the experience moving forward. While we focus on offering a casual vibe with drinks and light bites, we appreciate your feedback on the cocktails and food, and we hope to welcome you back for another visit soon.
    

    ¿Te fue útil?