Bombay Cancún

Reseñas de Bombay Cancún de comensales del restaurante. Basadas en valoraciones recientes.

1. z

   zubair

   Montreal5 reseñas

   2.0

   Comieron hace 3 días

   1. Global 2
   2. Comida 1
   3. Servicio 4
   4. Ambiente 1

   The service was good but the good lack of flavor and over priced.
   

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2. T

   Tania

   Guadalajara2 reseñas

   5.0

   Comieron en 30 de marzo de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   El concepto me encantó Y muy atentos el servicio
   

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3. OT

   Comensal de OpenTable

   Nueva York1 reseña

   1.0

   Comieron en 23 de marzo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 3

   I am normally don’t write reviews but We had a Really bad experience here that compelled me to write one The only good thing is that the restaurant is nicely decorated (but frankly a bit over the top). Music is Indian remix but super loud (feels like a club not a restaurant). Those were the least of the issues for us Service was haphazard. There were plenty of wait staff but they had no clue what they were doing. We had just sat down and someone brought us a cheque (clearly someone else’s). Then our own food didn’t arrive until 40 mins later. And as it turned out they delivered our food to a nearby table (some foreigners who had no idea what to expect so they started eating whatever was served). We could tell that it looked like our order but alas it was too late. It was served Obviously the wait staff didn’t admit the mixup and started bringing our dishes one by one. There comes the biggest issue. Food was bland. Lacking any flavor. Unnecessary experiments with Indian food led to a bad outcome. Everything was tasteless. We were joking amongst us that the masala papad that came complimentary was probably the best thing they served. By the time our final main course came our kids were too tired and in no mood to eat. Overall - was a terrible experience for which we paid a lot of money. This place is like high end pricing for very poor quality food. And bad service. Also we had to repeat our orders like 4 times. Music was so loud the waiter kept getting it mixed up. In fact he even misheard our tip and charged a higher amount (we didn’t see it until later and we couldn’t figure out what % he charged)
   

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4. R

   Richard

   Cancún13 reseñas

   5.0

   Comieron en 23 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   This restaurant is by far one of the best that we have experienced in the hotel zone. The food was amazing as was the service. Our waiter had the best attitude. The only thing I would like to mention is the guy playing the drums. Worst show ever! It was that bad, I felt embarrassed for him. Also it felt totally out of place for the kind of restaurant it is.
   

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5. AZ

   A1Z1

   Nueva York7 reseñas

   3.0

   Comieron en 16 de marzo de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 3

   Good overall experience. Very attentive service. It is very loud. More supper club than restaurant and geared toward people who want to party rather than eat. Food is good/above average.
   

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6. OT

   Comensal de OpenTable

   Nueva York2 reseñas

   4.0

   Comieron en 3 de marzo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   Great ambiance. Good food. Waiter was pushy on tip. Directly asked if 20% would be ok?
   

   Bombay CancúnSe respondió el 4 de marzo de 2025

   Thank you for your feedback! We're glad you enjoyed the ambiance and food. However, we’re sorry to hear that you felt pressured about the tip. Providing a comfortable and enjoyable dining experience is our priority, and we will address this with our team to ensure guests never feel obligated. We appreciate your input and hope to welcome you back for an even better experience. Best regards, Bombay Cancun Team
   

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7. u

   umar VIP

   Phoenix1 reseña

   1.0

   Comieron en 23 de febrero de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 4

   poor service over two hours for food , drinks and specialty cocktails are watered down - restaurant is under staffed and most of it empty on sat night won’t be back
   

   Bombay CancúnSe respondió el 25 de febrero de 2025

   We sincerely apologize for the poor experience you had during your visit. Waiting over two hours for food and receiving watered-down drinks is certainly not the standard we aim for. We take your feedback seriously and will address these concerns with our team to improve our service and quality moving forward. We understand your frustration and regret that we didn’t meet your expectations. If you’re open to it, we’d love the opportunity to make it right in the future. Best regards, Bombay Cancun Team
   

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8. G

   Gautam

   Washington DC1 reseña

   1.0

   Comieron en 23 de febrero de 2025

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 4

   We dined here for a birthday party for a family member, 11 of us total. When we arrived the ambiance was very nice and overall started well. We first all ordered drinks which came out about 15 minutes later. The drink presentation was great and mostly everyone enjoyed their cocktails. After that we ordered a bunch of appetizers, and were enjoying the music and show while waiting for the appetizers to be served. We ordered a variety of appetizers and most of them were delicious. A few seemed a bit over priced for what we received. Upon receiving our appetizers, we started ordering our mains and this is where our dinner went downhill unfortunately. We waited almost 1 hour before asking the status of our main course and were told they would come out shortly. After waiting another 20 minutes and being frustrated and hungry, we were told 5 more minutes. We attempted to ask for our check for the drinks and appetizers and leave and then finally the manager started bringing out our mains. We decided to sit back down and eat. Half of our party ordered vegetarian dishes and most of them were not prepared well and some were even cold. The meat eaters in the group did enjoy their food but at this point we were all very frustrated and not happy with the service and attitude of the staff. Some were very apologetic but they didn’t attempt to fix the situation by offering us anything or making things right. Instead they blamed the kitchen and saying it’s not their fault. We asked for the check then and were offered some free desserts to salvage the meal but the desserts were not very good and the damage had been done at this point. Most of our party just wanted to leave. As we got the bill, nothing was comp’ed and they even attempted to charge us for a dish that we sent back because it was undercooked. What could have been a great experience ended up being a disappointment, we would probably not recommend this restaurant to friends.
   

   A 1 persona le resultó útil

9. D

   Daniel

   Seattle6 reseñas

   5.0

   Comieron en 22 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Beautiful restaurant! Service was incredible, food was outstanding. This is a staple to go to in Cancún!
   

   Bombay CancúnSe respondió el 25 de febrero de 2025

   Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the restaurant, the service, and the food. It means a lot to us that you consider Bombay Cancun a staple in Cancún! We can’t wait to welcome you back for another exceptional experience. Best regards, Bombay Cancun Team
   

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10. g

    glenda VIP

    Las Vegas2 reseñas

    1.0

    Comieron en 17 de febrero de 2025

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 1

    Este es el peor restaurante que he ido en mi vida! Para empezar tienen un menú muy confuso donde no explican para nada bien los platos. La mesera nos tuvo que explicar de qué iba cada plato lo cual lo hizo una experiencia abrumadora y larga. Para seguir, la comida no tiene nada que ver con comida de la India y son platos inventados. Empezamos con un Naan de ajo que no sabía a ajo. Pedimos unos tacos que no estaban malos pero traen una supuesta salsa para echarles que no estaban más que un aceite picante con muy mal sabor, Nadie quiere echarle grasa al taco por arriba esperamos una salsa cremosa! Luego pedimos una tabla con varias carnes, pollo y camarones que no nos gustó por qué estaba picante. Cuando llegó el Tandoori Lamb que es un arroz con cordero que lo pobre estaba tan pero tan picante que nadie en la mesa pudo seguir comiendo. Acabamos dejando toda la comida en la mesa y muy enfadados por que cuando la mesera hizo su larga explicación de el menú no dijo que ningún plato tenía esa magnitud tan alta de picante y decidimos pagar y irnos. Lo otro que no funciona son los porta vasos ya que son de madera y no absorben el agua que va soltando el vaso. Para terminar un buen servicio no se basa en estar arriba de los clientes cada 5 min. La mesera venía muy a menudo y volvía a hablar de los platos o venía a limpiar la mesa a cada rato o nos preguntaba muy seguido si ya podía retirar los platos de entrante y si ya habíamos terminado de comer. En fin siento que ella era parte de la mesa y que me interrumpió tanto que no podía hablar con mis invitados. Sin duda alguna la peor experiencia gastronómica que he tenido.
    

    Bombay CancúnSe respondió el 25 de febrero de 2025

    Lamentamos mucho escuchar que tu experiencia no fue satisfactoria, y te agradecemos por tomarte el tiempo de compartir tu opinión. Es evidente que no logramos cumplir con tus expectativas, y te pedimos disculpas por la confusión con el menú. Nos aseguraremos de revisar estos detalles y mejorar en la claridad del menú y en la preparación de los platos. En cuanto al servicio, entendemos que la atención frecuente puede resultar incómoda, y tomaremos en cuenta tus comentarios para que la interacción con los meseros sea más adecuada, sin interrumpir la experiencia. Tu opinión es muy importante para nosotros, y esperamos que nos des la oportunidad de mejorar y ofrecerte una mejor experiencia en el futuro. Saludos cordiales, Bombay Cancun Team
    

    A 1 persona le resultó útil