Bob's Steak & Chop House - Omni Tucson National Resort & Spa

Reseñas de Bob's Steak & Chop House - Omni Tucson National Resort & Spa de comensales del restaurante. Basadas en valoraciones recientes.

1. A

   A

   New Jersey1 reseña

   1.0

   Comieron hace 4 días

   1. Global 1
   2. Comida 1
   3. Servicio 3
   4. Ambiente 1

   Overly overly priced for next day sauce fast charred “steakhouse”
   

   Bob's Steak & Chop House - Omni Tucson National Resort & SpaRespuesta enviada hace 2 días

   Thanks for the feedback, Alberto. We're sorry to hear that you were disappointed with the price and the quality of our food. At Bob's Steak & Chop House - Omni Tucson National Resort & Spa, we strive to provide an exceptional dining experience, and we regret that we fell short during your visit. We appreciate your honest feedback and will certainly take it into consideration as we continually work to improve our offerings and customer experience. We hope you'll give us another chance to impress you in the future. Sincerely, Vila Jarrell General Manager
   

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2. R

   Robert

   Unspecified1 reseña

   4.0

   Comieron hace 5 días

   1. Global 4
   2. Comida 2
   3. Servicio 3
   4. Ambiente 3

   Seemed a little light on staff. Also very disapointed in my steak. Seems it sat under the warming lights too long. Steak was over done and dry. I should have sent it back.
   

   Bob's Steak & Chop House - Omni Tucson National Resort & SpaRespuesta enviada hace 2 días

   Thanks for visiting us, Robert. We're sorry to hear that your experience didn't meet your expectations. We understand your disappointment with the steak and the condition of your meal. We always aim to deliver a great experience, and we're sorry that we fell short this time. We'll certainly take your feedback into account as we continually strive to improve. We hope you'll give us another chance to impress you in the future. Very Respectfully, Vila Jarrell General Manager
   

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3. H

   Heather

   Seattle62 reseñas

   5.0

   Comieron en 13 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The view was beautiful, the food was delicious.. Filet mignon, lamb chops and the wedge salad.. Perfection. Not to mention a damn good martini..💕 Kathleen was the best server❣️
   

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   Bob's Steak & Chop House - Omni Tucson National Resort & SpaSe respondió el 15 de abril de 2025

   Thanks for the review, Heather! We're thrilled to hear that you enjoyed our food, especially the filet mignon, lamb chops, and wedge salad. It's wonderful to know that you appreciated the view as well. We're also glad that our martini hit the spot! Your kind words mean a lot to us and we're grateful for your support. We look forward to welcoming you back to Bob's Steak & Chop House - Omni Tucson National Resort & Spa soon. Very Respectfully, Vila Jarrell General Manager
   

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4. S

   Sarah

   San Francisco4 reseñas

   4.0

   Comieron en 12 de abril de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 5

   The food and service was wonderful, however, a very drunk group of men showed up halfway through our dinner. The host tried to get them to calm down as well as the manager with no luck. Instead of asking them to leave so everyone else could enjoy their meal, the manager told them they would not serve them more alcohol unless they had food. Half the group started arguing and swearing, getting up from the table and standing in front of our table making it a less than enjoyable experience. This went on for 45 minutes until finally the group decided to leave. At no point were we offered to move tables or offered apologizes from the manager. I would not risk going back after how the situation was handled.
   

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5. A

   Amanda

   Seattle2 reseñas

   5.0

   Comieron en 6 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We had a great time for our anniversary dinner. It was wonderful and the food was delicious.
   

   Bob's Steak & Chop House - Omni Tucson National Resort & SpaSe respondió el 8 de abril de 2025

   Hello Amanda, Thank you so much for choosing Bob's Steak & Chop House - Omni Tucson National Resort & Spa to celebrate your special anniversary. We are thrilled to hear that you had a great time and enjoyed our food. It's always a pleasure to serve guests like you, and we look forward to welcoming you back for many more celebrations in the future. Very Respectfully, Vila Jarrell General Manager
   

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6. B

   Brittany

   Phoenix5 reseñas

   5.0

   Comieron en 6 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Kathleen is an amazing server! Food was outstanding. Carrots were the bomb. Can’t wait to come back!
   

   Bob's Steak & Chop House - Omni Tucson National Resort & SpaSe respondió el 8 de abril de 2025

   Thanks for the review, Brittany! We're thrilled to hear that you enjoyed our food and service at Bob's Steak & Chop House - Omni Tucson National Resort & Spa. Our carrots are indeed a crowd favorite! We're already looking forward to your next visit. See you soon! Sincerely, Vila Jarrell General Manager
   

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7. P

   Pam

   Phoenix14 reseñas

   4.0

   Comieron en 2 de abril de 2025

   1. Global 4
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   Great atmosphere and overall ok food. My fillet was cooked to order, but not "butter soft" as described. My husband ordered a NYStrip medium rare and it arrived medium well. Disappointing. He did not send it back as our table wanted to all eat / dine together at the same time. sides were delicious and the service was good -- just overrated. We have had better steaks elsewhere. When in Tucson try Sullivans or Flemings -- always good and consistent.
   

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8. g

   gail

   St. Louis4 reseñas

   5.0

   Comieron en 20 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   An excellent dinner, sat on patio, beautiful view, server was outstanding, sommelier helped get us heaters, all good.
   

   Bob's Steak & Chop House - Omni Tucson National Resort & SpaSe respondió el 20 de marzo de 2025

   Hi Gail, Thank you so much for your wonderful review. We're thrilled to hear that you enjoyed your dinner and our patio seating. It's always a pleasure to know that our team's efforts to provide outstanding service are appreciated. We also appreciate your comment about the value, and we're always looking for ways to improve our guests' experiences. We look forward to welcoming you back to Bob's Steak & Chop House - Omni Tucson National Resort & Spa soon. Very Respectfully, Vila Jarrell General Manager
   

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9. OT

   Comensal de OpenTable

   Phoenix2 reseñas

   3.0

   Comieron en 19 de marzo de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 5
   4. Ambiente 5

   Was expecting more based on reviews, but was very underwhelmed by the food. They ended up comping my wife’s steak because they just couldn’t cook her filet properly. My ribeye was cooked right, but nothing special. On a positive note, the server was amazing and ended up comping the meal. The bread was also amazing. When I made the reservation, I noted that we were celebrating an anniversary, hoping they’d do some little things to make my wife feel special. Instead, the host called Additionally, called while we were seated to ask if we were still going to make our reservation. We literally gave them our name when we arrived. Just seemed like a lot of things weren’t working well here.
   

   Bob's Steak & Chop House - Omni Tucson National Resort & SpaSe respondió el 21 de marzo de 2025

   Good afternoon, Thank you for choosing Bob's Steak & Chop House - Omni Tucson National Resort & Spa for your special occasion. We're glad you enjoyed our service and the complimentary dessert. Your feedback about the food and the surprise comped meal is appreciated. We're sorry for any confusion about your reservation and we'll look into improving our communication with our team. We hope to serve you again soon. Very Respectfully, Vila Jarrell General Manager
   

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10. A

    Ashley VIP

    Omaha1 reseña

    5.0

    Comieron en 19 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 4

    As an Nebraskans, we love dining here! The steaks were amazing even with our high standards. We love being able to walk from our room at the Omni right to the restaurant. 
    

    Bob's Steak & Chop House - Omni Tucson National Resort & SpaSe respondió el 1 de abril de 2025

    Hey Ashley, Thanks so much for your kind words and high ratings! We're thrilled to hear that you and your family consider us an essential part of your visit to Tucson. It's fantastic to know that our steaks hit the mark for you and that you enjoyed the overall dining experience. We're always striving to provide the best service possible, so we appreciate your feedback on this. We hope to see you again soon at Bob's Steak & Chop House - Omni Tucson National Resort & Spa. Very Respectfully, Vila Jarrell General Manager
    

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