Bob Chinn's Crabhouse - Wheeling

Reseñas de Bob Chinn's Crabhouse - Wheeling de comensales del restaurante. Basadas en valoraciones recientes.

1. R

   ROBERT VIP

   Chicago22 reseñas

   4.0

   Comieron hace 1 día

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 3

   A very dated restaurant that has changed ownership or management. Not sure which. But you can tell the attention to detail and overall quality has suffered.
   

   Bob Chinn's Crabhouse - WheelingRespuesta enviada hace 1 día

   Dear Robert, Thank you for your feedback and for visiting us. We wanted to kindly clarify that our ownership and management have not changed — we remain under the same leadership that has proudly operated the restaurant for many years. We truly appreciate your observations and take all guest feedback seriously as we continuously work to maintain and enhance the quality and experience that our guests expect and deserve. We hope to have the opportunity to welcome you back again and provide you with a five-star experience. Thank you again for your visit and support
   

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2. S

   SONIA VIP

   Chicago31 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   I had Halibut which was delicious. The server was Kathy who is great. Enjoyable dinner.
   

   Bob Chinn's Crabhouse - WheelingRespuesta enviada hace 3 días

   Hello SONIA, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our Halibut and found our service to be enjoyable. We strive to provide our guests with a memorable dining experience, and your feedback is a testament to our efforts. We look forward to welcoming you back to Bob Chinn's Crabhouse - Wheeling soon.
   

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3. S

   Shelley VIP

   Chicago18 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   I haven't been back to Bob Chinn's since before the Pandemic. The food was just as excellent as it always had been. Our waiter was wonderful, attentive, knew just the right time on everything and really did a nice job. Kudos to him! I must say, the dish I always order there was just as fabulous as I had remembered and the portions was just as generous as before. The price, however, nearly doubled! Yikes!
   

   Bob Chinn's Crabhouse - WheelingRespuesta enviada hace 3 días

   Thanks for visiting us, Shelley! We're thrilled to hear that you enjoyed your visit to Bob Chinn's Crabhouse - Wheeling during these uncertain times. It's wonderful to know that our food and service met your expectations, even during these challenging times. We appreciate your kind words about our attentive service and delicious dishes. We also note your feedback about the price. We strive to provide the best value to our customers, and we understand that it might not be for everyone. We're glad that you found the portions generous and the overall experience satisfying. We hope to see you again soon!
   

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4. M

   Mary

   Chicago11 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Always a wonderful experience! Love! Love! ……the Mediterranean Sea Bass!
   

   Bob Chinn's Crabhouse - WheelingRespuesta enviada hace 4 días

   Thanks for visiting us, Mary! We're thrilled to hear that you always have a wonderful experience at Bob Chinn's Crabhouse - Wheeling. We're delighted that you love our Mediterranean Sea Bass and that you found our food, service, and value to be top-notch. We appreciate your kind words and look forward to serving you again soon!
   

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5. C

   Corrine

   Chicago2 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our servers were awesome, attentive and polite. Food was awesome as usual.
   

   Bob Chinn's Crabhouse - WheelingRespuesta enviada hace 4 días

   Hi Corrine, Thank you so much for the kind words and for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your lunch and that Art—and his fellow team member—helped make it a memorable one. We’ll be sure to pass along your compliments to both of them! It means a lot to us that you highlighted not only the food and service but also the welcoming and attentive atmosphere. We're honored to be considered a neighborhood gem and look forward to welcoming you back again soon.
   

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6. D

   David VIP

   Chicago29 reseñas

   2.0

   Comieron hace 5 días

   1. Global 2
   2. Comida 2
   3. Servicio 4
   4. Ambiente 2

   First visit was in 1988 when Bob had this place hopping with 2 hour wait times and those days lasted for many years. Since management changes over the years and the passing of Bob the place has never been the same yes we come here but from reservations to food it’s absolutely not the same. Prices are so out of touch to make up for the losses that it’s crazy. Having lunch 2 days ago the salmon BV was so overcooked the food is OK but nothing to brag about. Lunch for 2 get ready to pass $100 and Dinner for 2 if you have 1 cocktail will exceed $150. Those prices are 100% Without KCL or Lobster. Sad situation in an ever changing environment
   

   Bob Chinn's Crabhouse - WheelingRespuesta enviada hace 3 días

   Dear David, We want to take a moment to clarify that our ownership and core management team remain the same. While the passing of Bob was a profound loss, our commitment to upholding his legacy remains stronger than ever. Since the pandemic, the dining environment has undeniably changed industry-wide. In response, we’ve implemented new efficiencies, including our reservation system through OpenTable, which has greatly improved guest flow and eliminated the long wait times of the past. While the energy may feel different without the lines out the door, this change has been made to enhance guest comfort and service consistency. It’s important to share that pound-for-pound, we offer fresher seafood at more competitive prices and we source daily and maintain a relentless focus on quality—
   

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7. M

   Mary VIP

   Chicago4 reseñas

   5.0

   Comieron en 19 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Fabulous meal as always! We were celebrating Easter early
   

   Bob Chinn's Crabhouse - WheelingRespuesta enviada hace 6 días

   Thank you so much, Mary! It’s always so nice to see you again. We’re thrilled you enjoyed your Easter celebration with us and had a fabulous meal. Looking forward to welcoming you back again soon!
   

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8. B

   Bruce

   Chicago12 reseñas

   5.0

   Comieron en 19 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Everything was perfect! The food was excellent! Great!
   

   Bob Chinn's Crabhouse - WheelingRespuesta enviada hace 6 días

   Thanks for the feedback, Bruce! We're thrilled to hear that you enjoyed your dining experience at Bob Chinn's Crabhouse - Wheeling. It's fantastic to know that our food met your expectations and that our service was a hit! We strive to provide the best for our guests and your feedback is a testament to that. We look forward to welcoming you back soon. ]
   

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9. J

   Jacqueline

   Chicago54 reseñas

   5.0

   Comieron en 18 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 3

   Server was truly exceptional! Thank you. Bit crowded and noise level was high. Food excellent! Famous garlic rolls were a disappointment because the rolls were stale hidden by not enough garlic or oil. Overall good and would go again.
   

   Bob Chinn's Crabhouse - WheelingSe respondió el 19 de abril de 2025

   Hi Jacqueline, Thank you so much for dining with us and for taking the time to share your experience. We're thrilled to hear you enjoyed the food and received exceptional service—I'll be sure to share your kind words with our team. We appreciate your honest feedback about the garlic rolls and ambiance. We're sorry to hear the rolls didn’t meet your expectations and will be addressing this with our kitchen team to ensure they’re consistently served fresh and flavorful, as they should be. We’re grateful for your support and look forward to welcoming you back again soon!
   

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10. A

    Allison

    Chicago32 reseñas

    5.0

    Comieron en 18 de abril de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    My friend and I stopped in for her birthday lunch celebration. Art was our server and made sure to have our appetizers not come out all at once, keep our drinks full and to give us an awesome experience. We will definitely come back again.
    

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    Bob Chinn's Crabhouse - WheelingSe respondió el 19 de abril de 2025

    Hi Allison, Thank you so much for celebrating your friend's birthday with us! We're thrilled to hear that Art helped make the experience special with attentive service and thoughtful timing—he'll be delighted to hear your kind words. We truly appreciate your support and look forward to welcoming you back again soon for another great visit. Thank you
    

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