Blade - Fontainebleau Miami Beach

Reseñas de Blade - Fontainebleau Miami Beach de comensales del restaurante. Basadas en valoraciones recientes.

1. CA

   ChrisA

   San Francisco26 reseñas

   5.0

   Comieron en 14 de febrero de 2024

   1. Global 5
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   Had the sushi, which was not bad, but not remarkable either. Ordered a glass of pinot grigio and a glass of chardonnay, but received two glasses of chardonnay (they removed it from the bill afterwards). The tuna appetizer was very good and unique.
   

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   Blade - Fontainebleau Miami BeachSe respondió el 21 de febrero de 2024

   Dear Guest Thank you for visiting Blade and sharing your feedback from your visit. We are delighted to hear that you had a great time with us and that we managed to provide you with an experience that matched your expectations. We apologize where we fell short. Kind Regards, Lisa Fontainebleau Miami Beach Guest Services
   

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2. SO

   SeanO

   Nueva York2 reseñas

   3.0

   Comieron en 9 de febrero de 2024

   1. Global 3
   2. Comida 4
   3. Servicio 4
   4. Ambiente 1

   While the food tasted good there were fruit flies everywhere. The sushi bar was covered in them so we were moved to a table, but knowing about the flies had us question the meal.
   

   Blade - Fontainebleau Miami BeachSe respondió el 12 de febrero de 2024

   Hi Sean, Thank you so much for selecting Blade as your dining restaurant. It was a pleasure having you as our guest. We are delighted to find that you enjoyed your meal, and we are deeply sorry that your experience was hindered by the flies present. I can understand how this might create some doubt, but we ensure our guests are served only the freshest food at all times. Your feedback will help us look into this and ensure it is not a present issue. I hope that you will consider giving us another chance. Kind Regards, Scott Fontainebleau Miami Beach Guest Services
   

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3. OT

   Comensal de OpenTable

   Los Ángeles17 reseñas

   4.0

   Comieron en 19 de enero de 2024

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Good sushi but the service charge is crazy even for hotel guests. It just takes the tip away from server.
   

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   Blade - Fontainebleau Miami BeachSe respondió el 3 de febrero de 2024

   Dear Guest Thank you for visiting Blade and sharing your feedback from your visit. We are delighted to hear that you had a great time with us and that we managed to provide you with an experience that matched your expectations. We apologize for the service charge, Kind Regards, Lisa Fontainebleau Miami Beach Guest Services
   

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4. OT

   Comensal de OpenTable VIP

   Indiana5 reseñas

   5.0

   Comieron en 3 de enero de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The miso was the best I’ve ever ever had! Depth of flavors and piping hot!
   

   Blade - Fontainebleau Miami BeachSe respondió el 5 de enero de 2024

   Dear Guest, Thank you for dining at Blade; we are delighted to have you dine in at our signature restaurant. We're grateful for your feedback about our famous miso. It's our aim to provide the best possible service and food to our guests, and we are delighted that we achieved that during your visit. This is the standard we will seek to maintain in our restaurant. We appreciate your kind words, and we hope to see you again soon. Kind Regards, Sandra Fonatainebleau Miami Beach Hotel Guest Services.
   

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5. SN

   SheldonN

   Raleigh1 reseña

   5.0

   Comieron en 22 de diciembre de 2023

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   All of the food was very fresh and delicious..would definitely go back. Service was great and personalized.
   

   Blade - Fontainebleau Miami BeachSe respondió el 23 de diciembre de 2023

   Hello Sheldon, Thank you for dining at Blade Miami. We were happy to have you dine at our restaurant. T We're grateful for your feedback about your recent visit. It's our aim to provide the best possible service and food to our guests, and we are delighted that we achieved that during your visit. This is the stand we will seek to maintain in our restaurant. We appreciate your kind words and hope to see you again soon. Best Regards, Scott Fontainebleau Miami Beach Guest Services
   

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6. OT

   Comensal de OpenTable VIP

   México5 reseñas

   2.0

   Comieron en 27 de noviembre de 2023

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 2

   Worst service ever… took 30 minutes for someone to come and take our order, another 10 minutes for the waiter to return and ask for drinks order… food was just ok, nothing special.
   

   Blade - Fontainebleau Miami BeachSe respondió el 2 de diciembre de 2023

   Dear Diner, Thank you for choosing to dine at Blade; we were honored to have you with us. It is with great disappointment that I read of the unpleasant experience you had at our restaurant. I apologize on behalf of our team for failing to provide you with a great experience. Please accept our apology for the delay in getting service. We are very sorry that you did not have the unique experience we always aim for. We very much appreciate such feedback, as it helps us improve the quality of our service. You have our commitment to share this with our team and improve in places where we need to. Thank you for sharing your experience. We trust that we will have the honor to better serve you in the near future. Kind Regards Octavia Fontainebleau Miami Beach Guest Service
   

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7. OT

   Comensal de OpenTable

   Las Vegas4 reseñas

   5.0

   Comieron en 11 de noviembre de 2023

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent Japanese restaurant to go at Fountainebleau in Miami. The food it’s delicious and the service is amazing.
   

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   Blade - Fontainebleau Miami BeachSe respondió el 12 de noviembre de 2023

   Dear Guest, Thank you for dining at Blade Miami, we were happy to have you dine at our restaurant. Thank you for your honest feedback. We're grateful for your feedback. It's our aim to provide the best possible service and food to our guests and we are delighted that this was achieved during your visit. We appreciate your kind words and hope to see you again soon. Best Regards, Scott Fontainebleau Miami Beach Guest Services
   

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8. NS

   NicolasSantato

   Orlando2 reseñas

   5.0

   Comieron en 26 de octubre de 2023

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent! Perfect services. Calm Expensive but excellent
   

   Blade - Fontainebleau Miami BeachSe respondió el 28 de octubre de 2023

   Hi Nicolas, Thank you for dining at Blade Miami, it was a pleasure having you with us. Thank you so much for taking the time to share honest feedback from your most recent visit. We are delighted to hear that you had an excellent experience at our restaurant and that you were met with great service during your visit. We greatly appreciate your positive feedback and hope to see you again soon. Kind Regards, Scott Fontainebleau Miami Beach Guest Services
   

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9. FT

   FrancisT

   Nueva York1 reseña

   1.0

   Comieron en 23 de octubre de 2023

   1. Global 1
   2. Comida 5
   3. Servicio 1
   4. Ambiente 1

   I asked the host to seat me in a quieter location for a business meeting. She reluctantly seat me in a spot next to two full tables. The two tables started getting louder and louder. I was having proper serious business conversation. I looked around and clearly half the restaurant has seats in quieter spot.
   

   Blade - Fontainebleau Miami BeachSe respondió el 25 de octubre de 2023

   Dear Francis, Thank you for dining at Blade and for leaving a review after your visit. We would like to extend our apologies for how your visit was disturbed due to the location of your table. The type of service we look to provide our guests is certainly more attentive than what you were met with and it was certainly the case of your visit being so unpleasant. Please do not allow this isolated incident stop you from giving us another chance. We are confident that your next experience will be worthy of a 5-star review. Kind Regards, Scott Fontainebleau Miami Beach Guest Services
   

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10. FU

    Facey2U

    Tampa3 reseñas

    5.0

    Comieron en 14 de octubre de 2023

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    This is my second, but my husband's first time at Blade's restaurant. Their sushi rolls are always fresh and spices are on point. We tried the shrimp tempura and salmon roll; just amazing!! We cannot wait to come back again when we return to Miami for another vacation. Thank you!!
    

    Blade - Fontainebleau Miami BeachSe respondió el 18 de octubre de 2023

    Dear Guest, Thank you so much for selecting Blade as your dining restaurant. It was a pleasure having you as our guest. We greatly appreciate the positive review you have left us, it bring us great joy that, as reflected in your rating and your compliments that our restaurant met your expectations. We take great pride in ensuring we deliver sushi of the highest standard and are glad to have met that standard. Thank you for your kind words, we look forward to seeing you again. Kind Regards, Scott Fontainebleau Miami Beach Guest Services
    

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