BJ's Restaurant & Brewhouse - Rancho Cucamonga

Reseñas de BJ's Restaurant & Brewhouse - Rancho Cucamonga de comensales del restaurante. Basadas en valoraciones recientes.

1. E

   Ed VIP

   Los Ángeles32 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   We arrived for our reservation on time and were seated with a smile! The only thing we would like to point out is when you have seniors with canes and/or walkers, it is not convenient to place them at a large booth like table where everyone has to scoot around the booth to be placed. (We were a group of 8) Some seniors cannot move and usually have a hard time moving forward in a seating as we were placed. The server was a really nice gal with a smile every time she would ask what we needed and placing our drink and food orders. The downside was all but one of our friends did not get their food like the rest of us did and that senior had to ask where her lunch plate was! The server had an astonished look and went back to the kitchen to find out. That one person who did not get their food as we all did was quite annoyed as it took another 8 minutes to get food due to the kitchen "forgot one order!" How does the kitchen "forget?" After that mess was sorted out, we did enjoy our food, had a lot of good laughs among us as friends and we will be back, but not too soon. One other suggestion to your kitchen, serve soup HOT! Not tepid.
   

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2. S

   Stephen

   Los Ángeles1 reseña

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We've been going to BJs for some time. This visit was to celebrate our 47th anniversary and it was exactly what we would have wanted. Our server, Brandon, was friendly and helpful. We made reservations a week earlier through Open Table and we were seated as soon as we gave our name at the reception desk. Highly recommend BJs and using Open Table...it was a first for us and absolutely spot on.
   

   BJ's Restaurant & Brewhouse - Rancho CucamongaRespuesta enviada hace 6 días

   Thanks for sharing your wonderful experience, Stephen! We're thrilled to hear that you chose BJ's to celebrate your 47th anniversary. It’s great to know that Brandon provided excellent service and that your reservation went smoothly. We appreciate your recommendation and look forward to welcoming you back soon!
   

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3. D

   Don

   Condado de Orange1 reseña

   4.0

   Comieron en 20 de abril de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Everything was fine until we left. After walking out into the parking lot, both my wife and I had what seemed like grease or chocolate all over the backs of our pant legs. Hopefully it didn’t ruin our clothes (they’re in the wash right now).
   

   BJ's Restaurant & Brewhouse - Rancho CucamongaRespuesta enviada hace 7 días

   Don, we appreciate your feedback and are glad you enjoyed your time with us. We apologize for the inconvenience you experienced afterward. Your comments are important, and we'll address this issue to ensure a better experience for our guests in the future. Thank you for bringing it to our attention!
   

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4. S

   Stefani

   Palm Springs1 reseña

   3.0

   Comieron en 7 de abril de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 1
   4. Ambiente 3

   Unfortunately there is no reason to make a reservation here since we still had to wait 25-30 minutes. The people at check in were rude and dismissive and too busy talking to get anyone seated.
   

   BJ's Restaurant & Brewhouse - Rancho CucamongaSe respondió el 9 de abril de 2025

   Hi Stefani. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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5. K

   Kiarah

   Los Ángeles1 reseña

   5.0

   Comieron en 7 de abril de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 3
   4. Ambiente 3

   Everything was perfect I love the veune and the food
   

   BJ's Restaurant & Brewhouse - Rancho CucamongaSe respondió el 9 de abril de 2025

   Kiarah, we’re thrilled to hear you loved the venue and food! Your positive feedback means a lot to us. We look forward to welcoming you back for more perfect experiences!
   

   ¿Te fue útil?

6. R

   Rosa

   Los Ángeles1 reseña

   1.0

   Comieron en 22 de marzo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Cuando hice la reservación me preguntaron que cuál ovación tenía y puse birthday después me preguntaron quería poner algo puse sorprender a mi novio con un pastel y una vela y cantarle eso nunca pasó so no hubo una sorpresa para él pensé que al final de la cena me iban a traer un pastelito con una vela pero nada de eso pasó para que preguntan si no van a hacerlo
   

   BJ's Restaurant & Brewhouse - Rancho CucamongaSe respondió el 25 de marzo de 2025

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Rancho Cucamonga restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

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7. J

   Jerome

   Los Ángeles3 reseñas

   5.0

   Comieron en 3 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great service, reservation was pointless. We ended up sitting at the bar. Wait time was 1 hour
   

   BJ's Restaurant & Brewhouse - Rancho CucamongaSe respondió el 4 de marzo de 2025

   Thanks for the feedback, Jerome! We’re thrilled you enjoyed our service, but we apologize for the wait and any confusion with your reservation. We’re always striving to improve and appreciate your insights. Looking forward to serving you better next time!
   

   ¿Te fue útil?

8. K

   Kirk

   Detroit4 reseñas

   3.0

   Comieron en 27 de febrero de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   Four of us came in for dinner. We were seated quickly thanks to the Open Table reservation and the restaurant was busy, but not over crowded. It took some time for the drinks to arrive, and the food took even longer. The different entrees were individually delivered over a 5 minute period, and each one was cold. They may have a staffing shortage here.
   

   BJ's Restaurant & Brewhouse - Rancho CucamongaSe respondió el 28 de febrero de 2025

   Thank you for sharing your experience Kirk. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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9. K

   Kristi

   Condado de Orange5 reseñas

   5.0

   Comieron en 23 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Dinner was amazing and our service was perfect. Made a special occasion over the top.
   

   BJ's Restaurant & Brewhouse - Rancho CucamongaSe respondió el 24 de febrero de 2025

   Kristi, we’re thrilled to hear you had such a wonderful experience! It’s great to know our team helped make your special occasion memorable. We can’t wait to welcome you back for another amazing dinner!
   

   ¿Te fue útil?

10. P

    Patsy

    Las Vegas1 reseña

    5.0

    Comieron en 17 de febrero de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 4

    Service was excellent. Prices could be better. With reservations was seated within 10 minutes.
    

    BJ's Restaurant & Brewhouse - Rancho CucamongaSe respondió el 21 de febrero de 2025

    Thanks for the fantastic review, Patsy! We're thrilled to hear you enjoyed our service and appreciate your feedback on pricing. We're always looking to improve and hope to see you again soon!
    

    ¿Te fue útil?