BJ's Restaurant & Brewhouse - North Olmsted

BJ's Restaurant & Brewhouse - North Olmsted reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Laura

   Cleveland8 reviews

   4.0

   Dined on April 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food good. Order was not placed correctly, but corrected. Also didn’t apply rewards, but corrected later.
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on April 17, 2025

   Thanks for your feedback, Laura! We're glad you enjoyed the food and appreciate your patience with the order and rewards issues. We're always here to ensure you have a great experience. Looking forward to serving you again soon!
   

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2. K

   Katherine

   Alabama5 reviews

   1.0

   Dined on April 5, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Cold food and for that a military discount offered. INSULT to all military. Mgr looking like discount was for military but it was for poor food! Way to pricey $200for 5 people and only 1 alcohol beverage. Mgr NEVER acknowledged or apologized for issues with food. Condiments provided were barely covering the bottom of the container. And the wrong pazookie was delivered… took to long to receive so no way we wanted to wait another 15-20 minutes for the correct order. Our server was great!!!!
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on April 7, 2025

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurantscom and provide the name your review was posted under and that it is about our North Olmsted restaurant. Allow us a few days to get back to you. Thank you.
   

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3. J

   JANELLE VIP

   Columbus2 reviews

   3.0

   Dined on February 21, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Price to quality of food is pretty high. Most of our party didn't enjoy their meal but we didn't complain. You would think when some people only took 1 bite of their meal that would have been a que to take it off the tab or offer something else. Waitress was great though, quick and efficient especially with our rather large party. I wish I remembered her name.
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on March 25, 2025

   Janelle, thanks for sharing your experience. We're sorry to hear that the food didn't meet expectations, but we're glad our waitress provided great service. Your feedback is invaluable, and we'll use it to improve. We hope to offer you a better dining experience next time!
   

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4. B

   Barb

   Cleveland1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Always a solid experience. Service was great, the host with the menu twirling skills was an added bonus. I have dietary restrictions, and our server was knowledgeable and my food came out correctly.
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on February 17, 2025

   Barb, thanks for the fantastic feedback! We're thrilled to hear you had a great experience and that our team accommodated your dietary needs. The menu twirling is a fun touch! We can’t wait to welcome you back for another solid visit.
   

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5. J

   Jennifer

   Cleveland1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and super friendly team of waiters and waitresses.
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on February 16, 2025

   Thank you, Jennifer! We're thrilled to hear you enjoyed our food and had a fantastic experience with our team. Your kind words motivate us to keep delivering great service. We look forward to welcoming you back soon!
   

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6. S

   Seth

   Cleveland1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   Waitress was excellent! But the food looked kind of gross especially my order initially until I said something. The pricing of the food is starting to get pricey based on the quality/quantity of the food and the style of the restaurant.
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on February 16, 2025

   Thanks for your feedback, Seth! We're thrilled to hear you had a great experience with our waitress. We appreciate your comments on the food presentation and pricing; we're always looking to improve. Your input helps us elevate our service and offerings. Hope to see you again soon!
   

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7. K

   Karen

   Cleveland1 review

   5.0

   Dined on February 13, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was great. The only thing disappointing was the dinner salad. Very small and lifeless. Definitely needs attention.
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on February 17, 2025

   Karen, thanks for the fantastic rating! We're thrilled you enjoyed the food overall. We appreciate your feedback about the dinner salad and will definitely work on enhancing it. Your insights help us improve, and we hope to impress you on your next visit!
   

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8. S

   Scott VIP

   Detroit15 reviews

   3.0

   Dined on February 12, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Only concern with our meal was that the server brought our dinner and within 5 min asked if we wanted desert when we had barely started to eat. When we responded no he brought the check immediately which we felt was rude and rushed to leave the restaurant.
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on February 13, 2025

   Thanks for your feedback, Scott. We strive for a great dining experience, and we’re sorry to hear you felt rushed. Your comments help us improve our service, and we’ll ensure our team is more attentive to pacing in the future. We hope to see you again soon!
   

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9. B

   Barbara

   Cleveland1 review

   5.0

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious, beer was flat and they immediately gave us a new one. Gabby was great
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on February 3, 2025

   Thanks for the wonderful feedback, Barbara! We're thrilled you enjoyed the food and that Gabby took such great care of you. We appreciate your understanding about the beer and are always here to ensure you have a fantastic experience. Hope to see you again soon!
   

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10. G

    Gregory

    Atlanta3 reviews

    5.0

    Dined on January 28, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    From the time we arrived until the time we left, the experience was very pleasant. Very gracious hosts and waitress. Meal was good.
    

    BJ's Restaurant & Brewhouse - North OlmstedResponded on January 31, 2025

    Gregory, thank you for your wonderful feedback! We're thrilled to hear that you had such a pleasant experience with us. Our team works hard to ensure great service and quality meals, and it’s rewarding to know it showed. We look forward to welcoming you back soon!
    

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