BJ's Restaurant & Brewhouse - Millenia Mall

BJ's Restaurant & Brewhouse - Millenia Mall reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Caitlin

   Orlando11 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 5

   Server never came by to refill waters and forgot to put in my to go order. The wait would’ve been another 45 minutes so I did not get the to-go food
   

   BJ's Restaurant & Brewhouse - Millenia MallResponded 1 day ago

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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2. L

   Luke

   Orlando1 review

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   We went after Saturday night Easter service. Thankfully we made a reservation. The hostess was by herself with a long line. She acted as if she didn’t care how long people needed to wait to be seated, moving incredibly slow and speaking incredibly low. She allowed one big group to cut in front of another. She did not ask if we needed a kids menu, even though I know she saw our 8 year old son with us. Once we were seated, we ordered quickly and the food came out relatively quickly. However, my wife and I were shocked at the portion sizes. My wife ordered the sirloin and the piece of meat looked like half of what she should have received. I ordered the peanut chicken pasta. There was barely any chicken in the dish and again, the portion seemed like half of what we’ve had in the past. For the price we paid, the definitely did not get our money’s worth. Also, we were charged for our son’s root beer, when the kids menu clearly says that additional drinks are available at no charge. Nowhere did it say ordering a root beer would cost more. When we asked our waitress about the serving sizes, she did not seem to care about our concerns, simply saying sorry and walking away. My wife and I both agreed that she should have at least tried to fix things or find out if the portions were correct. We typically love eating at BJs, but this specific location has lost our business in the future.
   

   BJ's Restaurant & Brewhouse - Millenia MallResponded 5 days ago

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Millenia Mall restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

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3. s

   sheree VIP

   Orlando26 reviews

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our food and drinks. James is a friendly, professional and skilled server who added to our good dining experience. It was a little noisy, but the restaurant was busy on the weekend evening.
   

   BJ's Restaurant & Brewhouse - Millenia MallResponded on March 25, 2025

   Thank you, Sheree! We're thrilled to hear you enjoyed your food and drinks. James appreciates your kind words about his service. We’re always working to create a great atmosphere, and we appreciate your understanding of the weekend bustle. Hope to see you again soon!
   

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4. J

   Jim

   Orlando15 reviews

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service is very good with well trained servers. I had th Asian Chop Salad with salmon instead of chicken on it and it was great.
   

   BJ's Restaurant & Brewhouse - Millenia MallResponded on March 25, 2025

   Thanks for the fantastic feedback, Jim! We're thrilled to hear you enjoyed the Asian Chop Salad with salmon. Our team takes pride in delivering top-notch service and delicious meals. We appreciate your support and look forward to serving you again soon!
   

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5. V

   Vanessa

   Orlando1 review

   3.0

   Dined on March 19, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Very poor service, starting with the delay in being able to sit at the table even though we had made a reservation and the table was available, until the waiter who didn't come to the table to ask if we wanted anything, in addition to the delay in the food arriving.
   

   BJ's Restaurant & Brewhouse - Millenia MallResponded on March 21, 2025

   Thank you for sharing your experience Vanessa. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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6. S

   Sammy

   Chicago4 reviews

   3.0

   Dined on March 18, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Prices were on the same level as other comparable restaurants. The issue was the wait time to receive our food - very long time.
   

   BJ's Restaurant & Brewhouse - Millenia MallResponded on March 19, 2025

   Thanks for your feedback, Sammy. We’re glad our prices are competitive, but we’re sorry to hear about the long wait time. We’re always working to improve our service and appreciate your input. Hope to provide a better experience next time!
   

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7. M

   Marcos VIP

   Orlando22 reviews

   1.0

   Dined on March 2, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Our server was good, however the kitchen did a poor job. Guacamole was more like sliced avocado, pizza was undercooked, and prime rib was a slab of fat. Very disappointing.
   

   BJ's Restaurant & Brewhouse - Millenia MallResponded on March 4, 2025

   Hi Marcos. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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8. C

   Cole VIP

   New York City6 reviews

   5.0

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rob, our waiter, was amazing! Very personable, honest, and professional. Really enjoyed our meal!
   

   BJ's Restaurant & Brewhouse - Millenia MallResponded on February 4, 2025

   Thanks for the fantastic review, Cole! We're thrilled to hear Rob provided such great service and that you enjoyed your meal. We appreciate your support and look forward to welcoming you back soon!
   

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9. L

   Latrina

   Las Vegas1 review

   5.0

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an awesome experience and our server, Marlay, was wonderful. She made sure everything was perfect.
   

   BJ's Restaurant & Brewhouse - Millenia MallResponded on January 5, 2025

   Latrina, we're thrilled to hear you had an awesome experience! Marlay is indeed a gem, and we’re glad she made your visit memorable. Thank you for sharing your feedback; it really motivates our team to keep delivering exceptional service!
   

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10. K

    Kalik VIP

    Philadelphia26 reviews

    4.0

    Dined on December 30, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4

    The place was nice and in a good area. Large menu with a lot of options. Service was very good. Food was just ok.
    

    BJ's Restaurant & Brewhouse - Millenia MallResponded on January 3, 2025

    Thanks for your feedback, Kalik! We’re glad you enjoyed the atmosphere and service. We’re always looking to improve our food quality, so your input is valuable. We hope to see you again soon to try more from our menu!
    

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