BJ's Restaurant & Brewhouse - Jacksonville

BJ's Restaurant & Brewhouse - Jacksonville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. W

   William VIP

   Jacksonville14 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I enjoyed my go-to, steak- mashed potatoes- roasted vegetables, but I wanted more. Kaley, a great bar lady, suggested a balsamic glaze addition to the veggies, and it was very tasty. Thank you Kaley, see you all next week, too.
   

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2. K

   Kellie

   Jacksonville5 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was awesome! Food was good and didnt take long.
   

   BJ's Restaurant & Brewhouse - JacksonvilleResponded 4 days ago

   Kellie, we're thrilled to hear you enjoyed our service and food! Our team works hard to ensure a great experience, and your feedback means a lot. Thanks for taking the time to share your thoughts!
   

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3. W

   William VIP

   Jacksonville14 reviews

   5.0

   Dined on April 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I was greeted by Jordan, Open table reservation= points, and sat in the bar area, with Kaley, the smiling bartender. I enjoyed one of the daily specials., pizza,salad, & brownie pozookie, all flavorful, and I enjoyed every bite. Kaley asked if I wanted to use my $10 reward from BJ'S, and I replied, "No, I'll save it for next week when I order my steak."
   

   BJ's Restaurant & Brewhouse - JacksonvilleResponded on April 17, 2025

   Thanks for the fantastic review, William! We're thrilled to hear you enjoyed your experience with Jordan and Kaley. It's great to know the daily specials hit the mark. We can't wait to welcome you back for that steak and another delicious visit!
   

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4. W

   William VIP

   Jacksonville14 reviews

   5.0

   Dined on April 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kaley was tending the bar, and it is always great to see her and ask her for lunch recommendations. She states the best deals and flavors, including the tasty desserts that are offered and difficult to decide the selection, their all good. See you again next week!
   

   BJ's Restaurant & Brewhouse - JacksonvilleResponded on April 12, 2025

   William, we're thrilled to hear you had a great experience with Kaley! She's a gem and knows her stuff. We're glad you enjoyed the recommendations and desserts. Can't wait to see you back next week for more delicious choices!
   

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5. K

   Kylie

   Jacksonville1 review

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great choice! My friends and I went here for our prom dinner and didn’t feel out of place in the environment and found the menu to have something for us all! Would recommend.
   

   BJ's Restaurant & Brewhouse - JacksonvilleResponded on April 2, 2025

   Thanks for the fantastic review, Kylie! We're thrilled to hear you and your friends enjoyed your prom dinner with us. It's great to know our menu was a hit for everyone. We appreciate your recommendation and hope to see you again soon!
   

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6. W

   William VIP

   Jacksonville14 reviews

   5.0

   Dined on March 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kaley, a friendly and caring bartender, reminded me of the slow roasted specials on Thursdays so I went with the ribs this time. They were very good, I should have opted for the full rack and get plenty of napkins or plan on licking your fingers. I'll be back next week, but not sure what I want to try next.
   

   BJ's Restaurant & Brewhouse - JacksonvilleResponded on March 25, 2025

   Thanks for the awesome feedback, William! We're thrilled to hear you enjoyed the ribs and Kaley's service. Don’t forget to try our other specials next time—plenty of delicious options await! Looking forward to your visit next week!
   

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7. W

   William VIP

   Jacksonville14 reviews

   5.0

   Dined on March 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a lunch, I enjoyed my go-to Sirloin, mashed potatoes, roasted vegetables, brownie P., a Jeremiah Red, my full meal of the day. Kaley, the great bartender as she is, reminded me of my rewards I could use, but I saved them until next time. I realized I received OpenTable rewards having a great lunch here as well. What a lunch! See you next week!
   

   BJ's Restaurant & Brewhouse - JacksonvilleResponded on March 16, 2025

   William, we’re thrilled to hear you enjoyed your lunch! It sounds like you had a fantastic meal and a great experience with Kaley. We can’t wait to welcome you back next week for another delicious visit. Thanks for sharing your feedback!
   

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8. J

   Joe VIP

   Atlanta162 reviews

   4.0

   Dined on March 12, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service was very good and professional sirloin steak wa tough and fatt
   

   BJ's Restaurant & Brewhouse - JacksonvilleResponded on March 16, 2025

   Thanks for your feedback, Joe! We're glad to hear you enjoyed the service. We appreciate your thoughts on the sirloin steak and will share your comments with our kitchen team to ensure we improve. Your insights help us deliver a better experience for everyone!
   

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9. s

   sheree VIP

   Orlando26 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed the $13 special menu for dinner. The food was excellent and our server, Freeman, was very friendly, attentive and knowledgeable. We will come again!
   

   BJ's Restaurant & Brewhouse - JacksonvilleResponded on March 9, 2025

   Thanks for the fantastic review, Sheree! We're thrilled you enjoyed our $13 special menu and had a great experience with Freeman. We look forward to welcoming you back for another delicious dinner soon!
   

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10. M

    Mike

    Jacksonville39 reviews

    2.0

    Dined on March 7, 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2

    We really had high hopes for this place, but it just didn’t work out. The service was slow, food was average, and 2 beers I tried to order were not available. So much for the large beer selection. The Pozookies were ok but took forever to come out. Impossible to get out of the parking lot with the Costco crowd on a Friday night. Go somewhere else.
    

    BJ's Restaurant & Brewhouse - JacksonvilleResponded on March 9, 2025

    Thank you for sharing your experience Mike. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
    

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