BJ's Restaurant & Brewhouse - Greenwood

Reseñas de BJ's Restaurant & Brewhouse - Greenwood de comensales del restaurante. Basadas en valoraciones recientes.

1. B

   Becky

   Indiana1 reseña

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   We got the Parmesan crusted chicken. It was delicious, but not very hot. It was lukewarm at best Everything else was great. Deep dis nachos were excellent.
   

   BJ's Restaurant & Brewhouse - GreenwoodRespuesta enviada hace 3 días

   Becky, thanks for the fantastic feedback! We're thrilled you loved the Parmesan crusted chicken and deep dish nachos. We'll work on ensuring our dishes are served hot. Your input helps us improve, and we hope to see you again soon!
   

   ¿Te fue útil?

2. M

   Mr .

   Indiana110 reseñas

   3.0

   Comieron en 26 de marzo de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 2

   Hello, Things were fine with our waiter. However, every time we visit your restaurant, you are always out of food and drink items. If you are out of a name brand of liqueur, why not make an emergency run to the nearness Total Liquor? And why are you always out of food items? Is this a management issue? Delivery? Is everything just frozen? Also, I have never seen a manager on duty, although I noticed that there were three calling cards for your managers at the front desk. I wonder what is going on here at this location. Please do not write back with a please try us again or we are so sorry message; just please fix whatever internally is going on at this location.
   

   BJ's Restaurant & Brewhouse - GreenwoodSe respondió el 28 de marzo de 2025

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurantscom and provide the name your review was posted under and that it is about our Greenwood restaurant. Allow us a few days to get back to you. Thank you.
   

   ¿Te fue útil?

3. s

   sbtanana

   Indiana16 reseñas

   5.0

   Comieron en 20 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Trey is an amazing server! The food was good and served in a timely manner.
   

   BJ's Restaurant & Brewhouse - GreenwoodSe respondió el 25 de marzo de 2025

   Thank you for your kind words! We're thrilled to hear that Trey provided excellent service and that you enjoyed your meal. Your feedback motivates us to keep delivering great experiences. We can't wait to welcome you back soon!
   

   ¿Te fue útil?

4. OT

   Comensal de OpenTable

   Indiana1 reseña

   2.0

   Comieron en 15 de marzo de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 3

   Disappointed that they were out of a couple menu items. Ordered fried chicken sandwich , out! Went wit grilled chicken. Didn’t look grilled, no flavor. Appetizers came, no plates , no sauce. Waited about 5 minutes for plates and sauce to arrive after asking a bus boy for help. Appetizer was almost cold at that time. Took a long time to get served. Dessert s were ordered, gal gave me check and said whenever you are ready no hurry before dessert came and 2 more time after dessert was served. Food was ok, chicken had no flavor. Also out of calamari. Disappointed on this visit as I was entertaining guests.
   

   BJ's Restaurant & Brewhouse - GreenwoodSe respondió el 17 de marzo de 2025

   We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   ¿Te fue útil?

5. FL

   FoodLover VIP

   Indiana3 reseñas

   2.0

   Comieron en 8 de marzo de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 3

   Food was just ok. With young son so ordered soft drinks which were just soda water as they syrup had run out. Took half our meal to get drinks replaced. When the food arrived not all sides were delivered. Took a long time for our wait staff to come by so we could request the missing sides. Overall just below par experience this time. Love BJs usually.
   

   BJ's Restaurant & Brewhouse - GreenwoodSe respondió el 16 de marzo de 2025

   Sorry to hear you were disappointed with your meal. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

   ¿Te fue útil?

6. H

   Heather

   Indiana1 reseña

   2.0

   Comieron en 7 de marzo de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 3

   Food and service was average, but expected more for what we paid. Will not be on my list of places to return.
   

   BJ's Restaurant & Brewhouse - GreenwoodSe respondió el 9 de marzo de 2025

   Thank you for sharing your experience Heather. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   ¿Te fue útil?

7. K

   Kaliyah

   Indiana1 reseña

   1.0

   Comieron en 2 de marzo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 4
   4. Ambiente 2

   Waiter was very nice. However, we had to wait about an hour and a half for our food and when we received our food, everything was cold.
   

   BJ's Restaurant & Brewhouse - GreenwoodSe respondió el 3 de marzo de 2025

   Hi Kaliyah. I am so sorry to hear about the issues with your food. I wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.
   

   ¿Te fue útil?

8. S

   Sam

   Unspecified1 reseña

   2.0

   Comieron en 15 de febrero de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 5

   Arrived at my 9pm reservation and still had to wait about 30 minutes to be sat.
   

   BJ's Restaurant & Brewhouse - GreenwoodSe respondió el 17 de febrero de 2025

   Hi Sam, thanks for sharing your experience. We’re sorry to hear about the wait time during your visit. Your feedback is valuable as we strive to improve our service. We hope to provide a smoother experience next time you join us.
   

   ¿Te fue útil?

9. M

   Martin

   Indiana2 reseñas

   5.0

   Comieron en 15 de febrero de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 3

   Busy day - in our 60s high top table in the aisle close to the entry - not ideal. Great service. All good overall.
   

   BJ's Restaurant & Brewhouse - GreenwoodSe respondió el 16 de febrero de 2025

   Thanks for the feedback, Martin! We're glad you enjoyed the great service despite the busy atmosphere. We appreciate your understanding and will strive to improve your experience in the future. Hope to see you again soon!
   

   ¿Te fue útil?

10. P

    Peter

    Indiana3 reseñas

    3.0

    Comieron en 15 de febrero de 2025

    1. Global 3
    2. Comida 3
    3. Servicio 4
    4. Ambiente 4

    Although our experience was a little off, my expectations were what I thought it would be for a Valentine's Day meal. Short of the person who sat us, all staff encounters were pleasant, we didn't wait long after our reservation time (7:00), but were ushered to a high top table which appeared to be an added row of tables in the isle, to our right was a booth that would hold 4 but looking down the row there were 4 others that had just 2 people sitting in them, I'm older 63 and have back issues, so I inquired and was told this was it or there would be an extended wait for a booth. So maybe they were holding the empty booth for 4 people, or we were next in our waitress's rotation. The booth sat empty for 15 minutes and when they sat someone it was 2 people, and it was our waitress's table as well, rant over thank you... The food was good, the pizookie? desert was delicious, and our waitress was attentive.
    

    BJ's Restaurant & Brewhouse - GreenwoodSe respondió el 16 de febrero de 2025

    Peter, thank you for sharing your experience. We're glad you enjoyed the food and service from our staff. We apologize for the seating issue and appreciate your feedback, as it helps us improve. We hope to provide a more comfortable experience for you in the future.
    

    ¿Te fue útil?