BJ's Restaurant & Brewhouse - Tuttle Crossing

BJ's Restaurant & Brewhouse - Tuttle Crossing reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kathryn VIP

   Columbus35 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cody is an excellent server. He was friendly, attentive and efficient.
   

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2. M

   Marla

   Columbus10 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always good food and a nice atmosphere. A great place to gather with friends.
   

   BJ's Restaurant & Brewhouse - Tuttle CrossingResponded on April 7, 2025

   Marla, thank you for your wonderful feedback! We're thrilled to hear you enjoy our food and atmosphere. Creating a great space for friends to gather is exactly what we aim for. We look forward to welcoming you back soon!
   

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3. M

   Mandy VIP

   Columbus1 review

   2.0

   Dined on March 12, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   The kitchen is extremely slow and the wait staff could be more attentive.
   

   BJ's Restaurant & Brewhouse - Tuttle CrossingResponded on March 16, 2025

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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4. OT

   OpenTable Diner

   Columbus1 review

   5.0

   Dined on March 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great! The food was excellent. The service was great! We will be back!
   

   BJ's Restaurant & Brewhouse - Tuttle CrossingResponded on March 13, 2025

   We're thrilled to hear you enjoyed the food and service. We can’t wait to welcome you back for another great experience!
   

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5. C

   Cheri

   Columbus7 reviews

   1.0

   Dined on March 8, 2025

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 3

   In spite of having a reservation we were told there would be an hour plus wait for a table and an unknown wait for a booth (whenever the people who were seated 30 minutes prior left).They stated their 'system' allows reservations to be made even when it is not available?? Many people were unhappy in the lobby. Luckily, they were able to seat us in 10 minutes. Our waitress was attentive however it took an hour and a half to get our food. The manager did come by at one point to apologize and offered free dessert. This was a difficult evening as we had our 1 year old grandbaby with us. We will not return to BJ's.
   

   BJ's Restaurant & Brewhouse - Tuttle CrossingResponded on March 10, 2025

   Cheri, we sincerely apologize for the frustration you experienced during your visit. Your feedback about the reservation system and wait times is invaluable, and we're sorry that it impacted your evening with family. We appreciate your understanding and hope to improve your experience in the future. Thank you for sharing.
   

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6. OT

   OpenTable Diner

   Columbus2 reviews

   3.0

   Dined on March 8, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Our whole party was there 15 minutes early, but we still waited till after our 4 o’clock reserve time to be seated and then the server was spread too thin and was not able to keep up with our drinks or anything. Grandson ordered the pizza which was not tasty to any of us and I had to re-order which we had to take to go because it took so long…a little bit disappointed.
   

   BJ's Restaurant & Brewhouse - Tuttle CrossingResponded on March 10, 2025

   We appreciate your feedback and apologize for the delays you experienced. We're committed to improving our service and your comments will help us do just that. We hope to provide a better experience during your next visit. Thank you for sharing your thoughts with us!
   

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7. J

   Juli

   San Diego1 review

   3.0

   Dined on February 22, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Food was great but it Took three hours for dinner.
   

   BJ's Restaurant & Brewhouse - Tuttle CrossingResponded on February 24, 2025

   Juli, we're glad you enjoyed the food! We apologize for the long wait and appreciate your feedback. We're working to improve our service times to ensure a better experience for everyone. Thank you for sharing your thoughts with us!
   

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8. T

   Taylor

   Columbus14 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food and service was great. We made a reservation and they did not seat us until 20 minutes after our reservation. They need to operate their reservation system properly so the dozens of people waiting, aren’t.
   

   BJ's Restaurant & Brewhouse - Tuttle CrossingResponded on February 16, 2025

   Thanks for your feedback, Taylor! We're thrilled you enjoyed the food and service. We appreciate your insight on the reservation timing and are actively working to improve our system. Your experience helps us enhance our service for everyone. We hope to welcome you back soon!
   

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9. T

   Tom

   Columbus1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was quick and good as always. My Wife and son always look forward to going there. Our waiter was very polite, happy and attentive. Thank you
   

   BJ's Restaurant & Brewhouse - Tuttle CrossingResponded on February 17, 2025

   Thanks for the awesome feedback, Tom! We're thrilled to hear that you and your family enjoy your visits. Our team works hard to provide great service, and it’s fantastic to know it made your experience memorable. We look forward to welcoming you back soon!
   

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10. R

    RICHARD

    Columbus35 reviews

    2.0

    Dined on February 3, 2025

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 4

    $21 Asian salad had only 5 paper thin 1” squares of ahi tuna. No lettuce, all weeds and mushy tomatoes that were soft and gritty. Very poor value.
    

    BJ's Restaurant & Brewhouse - Tuttle CrossingResponded on February 5, 2025

    Hi Richard. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
    

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