BJ's Restaurant & Brewhouse - Easton Town Center

Reseñas de BJ's Restaurant & Brewhouse - Easton Town Center de comensales del restaurante. Basadas en valoraciones recientes.

1. S

   Samuel

   Columbus1 reseña

   4.0

   Comieron hace 4 días

   1. Global 4
   2. Comida 3
   3. Servicio 5
   4. Ambiente 3

   Too noisy! Great service. Food ok. Would return in future.
   

   BJ's Restaurant & Brewhouse - Easton Town CenterRespuesta enviada hace 2 días

   Thanks for the feedback, Samuel! We’re glad you enjoyed the service and appreciate your thoughts on the noise and food. We're always looking to improve, and we hope to make your next visit even better!
   

   ¿Te fue útil?

2. E

   Eric

   Columbus2 reseñas

   3.0

   Comieron hace 4 días

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 3

   Made reservations had to 45 minutes after reservation time host was very rude some food was old and forgot food items we had ordered will not be returning
   

   BJ's Restaurant & Brewhouse - Easton Town CenterRespuesta enviada hace 2 días

   Eric, we appreciate your feedback and apologize for the experience you had. A delay and poor service are not what we aim for. Your comments will help us improve, and we hope to provide a better experience in the future. Thank you for sharing your thoughts with us.
   

   ¿Te fue útil?

3. A

   Amy

   Columbus3 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We had exceptional service and loved our waitress.
   

   BJ's Restaurant & Brewhouse - Easton Town CenterRespuesta enviada hace 3 días

   Amy, thank you for your fantastic review! We're thrilled to hear you enjoyed the exceptional service and your experience with our waitress. We appreciate your support and look forward to welcoming you back soon!
   

   ¿Te fue útil?

4. M

   Mellanie

   Columbus1 reseña

   2.0

   Comieron en 29 de marzo de 2025

   1. Global 2
   2. Comida 1
   3. Servicio 2
   4. Ambiente 3

   Mediocre service and most of the food was room temperature. For the price none of our food was very good. We waited quite awhile to be greeted and it took a long time even to get drinks and even longer to get our food. We watched several tables be taken care of that arrive way after us before we even got our order taken. I don’t think we would return to this location in the future. It was my son’s birthday and it was pretty disappointing.
   

   BJ's Restaurant & Brewhouse - Easton Town CenterSe respondió el 2 de abril de 2025

   Hi Mellanie. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   ¿Te fue útil?

5. T

   Tricia

   Columbus1 reseña

   2.0

   Comieron en 28 de marzo de 2025

   1. Global 2
   2. Comida 4
   3. Servicio 1
   4. Ambiente 3

   The server was new, one week on the job and was very confused and overwhelmed. Although our entree was correct, the food for our table came out 10+ minutes apart. The drinks and pizooki order was wrong. No manager ever came over to ask how the service was despite walking around the entire nearly 2hr meal. The waitress was over her head and started to get angry by our frustration. The bathroom was dirty and one stall was nearly out of toilet paper. Pretty disappointed in this BJs experience.
   

   BJ's Restaurant & Brewhouse - Easton Town CenterSe respondió el 29 de marzo de 2025

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurantscom and provide the name your review was posted under and that it is about our Easton Town Center restaurant. Allow us a few days to get back to you. Thank you.
   

   ¿Te fue útil?

6. t

   tanja VIP

   Columbus88 reseñas

   4.0

   Comieron en 26 de marzo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 3

   We had a very personable server today named Suzanne. We enjoyed her very much. We loved her personality and care. The lunch specials are always great and the price is very very reasonable. We will be back.
   

   BJ's Restaurant & Brewhouse - Easton Town CenterSe respondió el 28 de marzo de 2025

   Tanja, we're thrilled to hear you enjoyed your experience with Suzanne! It's wonderful to know our lunch specials and service met your expectations. We can't wait to welcome you back for another great meal!
   

   ¿Te fue útil?

7. A

   Ann VIP

   Columbus5 reseñas

   3.0

   Comieron en 26 de marzo de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 4
   4. Ambiente 3

   I wish that BJ’s would change the honey chicken salad. The chicken is overcooked and dry with too much breading on it. And the lettuce, bean shredded instead of cut leaf makes it get soggy very quickly.
   

   BJ's Restaurant & Brewhouse - Easton Town CenterSe respondió el 28 de marzo de 2025

   Sorry to hear you were disappointed with your meal, Ann. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

   ¿Te fue útil?

8. J

   Jill

   Columbus1 reseña

   5.0

   Comieron en 24 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   This was our first time visiting. Food was excellent and our waitress did very well.
   

   BJ's Restaurant & Brewhouse - Easton Town CenterSe respondió el 25 de marzo de 2025

   Jill, we’re thrilled to hear you enjoyed your first visit! It’s great to know the food and service met your expectations. We can’t wait to welcome you back for another fantastic experience!
   

   ¿Te fue útil?

9. R

   Rebecca/ Mark

   Unspecified1 reseña

   2.0

   Comieron en 8 de marzo de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 3
   4. Ambiente 4

   Reservations for 6:30 wasn’t seated for 1:45 later, exclamation was weird at full capacity!!
   

   BJ's Restaurant & Brewhouse - Easton Town CenterSe respondió el 10 de marzo de 2025

   Hi Rebecca, we sincerely apologize for the long wait you experienced. Your feedback is valuable, and we’re looking into ways to improve our seating process during peak times. Thank you for bringing this to our attention; we hope to provide you with a better experience next time.
   

   ¿Te fue útil?

10. T

    Tammy

    Columbus2 reseñas

    1.0

    Comieron en 22 de febrero de 2025

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 1

    This place absolutely was terrible. We had a reservation at 6:00 and got seated at 6:20. The waitress rushed us as we ordered. I ordered the chicken sandwich it was gristly and was an extra 4 dollars for a total of 5 onion rings. Food was terrible service was terrible. Do NOT make a reservation here you will be late to anything you have afterwards.
    

    BJ's Restaurant & Brewhouse - Easton Town CenterSe respondió el 24 de febrero de 2025

    Thanks for this feedback, Tammy. Your experience doesn't reflect what we strive for at BJ's Restaurant & Brewhouse. Could you email us at feedback@bjsrestaurantscom and tell us a bit more about what happened? We'll pass along your concerns to the appropriate managers so that this doesn't happen again. Please include the name your review was posted under and that it is about our Easton Town Center restaurant. We're all ears if you have anything else you'd like to share about your dining experience with us.
    

    ¿Te fue útil?