Bilda's Friess Lake Pub

Bilda's Friess Lake Pub reviews from people who’ve dined at this restaurant. Based on recent rating.

1. OT

   OpenTable Diner

   Unspecified1 review

   1.0

   Reviewed on August 4, 2018

   1. Overall 1

   We’ve been to Bilda’s before and were looking forward to it. However, tonight was very different. While watching everyone around us receive food, including people who sat down after us, and having two round of drinks over an hour, we checked with the hostess, who rather abruptly said that there was a computer malfunction, the kitchen was backed up, and our food would be right out. Fast forward another half hour to our asking a server walking by to check on our food. He came back to tell us it would be up in ten minutes and gave us coupons for a free drink. Fast forward past that time, again, and we decided to leave, having been there more than an hour and a half at this point. As we headed to the register to pay for our drinks, we were met with our food and explained it was too late and were leaving. The owner came over and asked what the problem was. Not really interested in what we had to say or interested in making it right, he shouted over us when we said we wouldn’t be staying or coming back. He yelled after us, “We don’t want you back!” Computer issues happen, but yelling at the customer when trying to file a complaint? No thanks! However, we can recommend Joe Mama’s down the road! We had drinks, great food in front of us within fifteen minutes of walking in the door and had at least half a dozen different staff members check in.
   

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