Bertucci's - Swampscott

Reseñas de Bertucci's - Swampscott de comensales del restaurante. Basadas en valoraciones recientes.

1. CS

   CherylS VIP

   Gran Boston27 reseñas

   1.0

   Comieron en 16 de junio de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 3

   Wanted to give it another chance after last time wasn’t so great. This time was even worse. Unfortunately this place is probably going to go out of business as well. Couldn’t even make a simple pizza correctly. It wasn’t even cooked sent it back and it still wasn’t good. Chicken Parm is very thick. No one was in there. I think they got the memo. They had hardly any people working. People waiting for takeout not even acknowledged.
   

   Bertucci's - SwampscottSe respondió el 20 de junio de 2024

   Thank you for giving us another chance and for sharing your candid feedback. We're truly sorry to hear that your experience was disappointing again, and we sincerely apologize for the issues with your meal and service. Your concerns about the pizza, Chicken, and overall service are important to us, and we'll address them with our team immediately. We appreciate your patience and hope you might consider giving us another opportunity to provide a better experience in the future.
   

   ¿Te fue útil?

2. CS

   CherylS VIP

   Gran Boston27 reseñas

   2.0

   Comieron en 31 de mayo de 2024

   1. Global 2
   2. Comida 1
   3. Servicio 2
   4. Ambiente 3

   It’s a shame has really gone downhill. Chicken Parm was thick chicken and it was $25. went up quite a bit since the last time we went to the one in Beverly. I got the new Burrata pizza. It looked nothing like the picture. It didn’t even resemble pizza. It was like a pita bread and they threw on some tomatoes and a sprinkle of basil terrible. The tomatoes were falling off the pizza. Nothing was holding it together. It’s really too bad. I used to love Bertucci’s. Sad
   

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3. BN

   BobNahant

   Gran Boston99 reseñas

   2.0

   Comieron en 18 de noviembre de 2023

   1. Global 2
   2. Comida 2
   3. Servicio 3
   4. Ambiente 2

   Never go there for an entrée. Only pizza —we were robbed. Now I may have missed the details in an offer on the menu, but I could’ve sworn it said for five more dollars, make it a meal which would include salad and soup. We ordered eggplant Parm for 22 dollars and expected five dollars additional per soup and salad. Instead, we were charged five dollars for Salad and eight dollars for soup. $35 for an eggplant Parm dinner. It was at best mediocre. On top of it all, everything came out at almost the same time. Pizza is delicious here but I will never again order another entrée.
   

   Bertucci's - SwampscottSe respondió el 19 de noviembre de 2023

   We are sorry to hear you had such an unsatisfactory experience. Please contact us at bertuccis.c om/contact-us with the Bertucci's location, your name, phone number and the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.
   

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4. S

   Susan VIP

   Gran Boston34 reseñas

   1.0

   Comieron en 21 de marzo de 2023

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 1

   The Bertucci’s in Swampscott needs an immediate intervention to resolve poor patron experience with staff. The individual who covers the bar and tables is miserable. She is passively aggressive and then appears to be paying attention only to walk away for a “few minutes” = 10 minute smoke break. Awful experience the last several times. Another couple was equally treated poorly so we were not signaled out but one person who wants everyone to know that she is not supported in her position. 90 minutes to get two pizzas. Last time
   

   Bertucci's - SwampscottSe respondió el 25 de marzo de 2023

   We are sorry to hear this. Please contact us at bertuccis.co m/contact-us with the Bertucci's location, your name, phone number and the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.
   

   ¿Te fue útil?

5. BA

   BARRYF

   Gran Boston25 reseñas

   4.0

   Comieron en 18 de marzo de 2023

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   This is my usual Saturday evening place to dine. My only problem is that their menu has no veal dishes.
   

   Bertucci's - SwampscottSe respondió el 25 de marzo de 2023

   We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.
   

   ¿Te fue útil?

6. AM

   AMDF

   Gran Boston4 reseñas

   5.0

   Comieron en 9 de marzo de 2023

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our server Gina was fantastic!! Food was terrific!!
   

   Bertucci's - SwampscottSe respondió el 25 de marzo de 2023

   Thank you for sharing such complimentary feedback about our team. We look forward to serving you again soon!
   

   ¿Te fue útil?

7. BA

   BARRYF

   Gran Boston25 reseñas

   4.0

   Comieron en 4 de marzo de 2023

   1. Global 4
   2. Comida 3
   3. Servicio 5
   4. Ambiente 4

   COLTON WAS AN EXCELLENT SERVER BUT I WISH THAT THERE WERE 1-2 VEAL DISHES ON THE MENU!
   

   ¿Te fue útil?

8. BA

   BARRYF

   Gran Boston25 reseñas

   4.0

   Comieron en 18 de febrero de 2023

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   This is my usual Saturday evening place to dine in food is good and service is super.
   

   ¿Te fue útil?

9. OT

   Comensal de OpenTable VIP

   Gran Boston7 reseñas

   4.0

   Comieron en 14 de enero de 2023

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   I am still very disappointed that this Italian restaurant serve no veal dishes
   

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10. BA

    BARRYF

    Gran Boston25 reseñas

    3.0

    Comieron en 31 de diciembre de 2022

    1. Global 3
    2. Comida 3
    3. Servicio 4
    4. Ambiente 3

    The only problem is that for an Italian restaurant you do not have any veal dishes. However, they are accommodating special orders.
    

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