Bertucci's - Springfield

Commentaires sur le restaurant Bertucci's - Springfield de personnes qui y ont mangé. Selon des cotes récentes.

1. N

   Natalia VIP

   Fort Lauderdale11 commentaires

   3.0

   Y est allé le 21 septembre 2024

   1. Cote globale 3
   2. Nourriture 3
   3. Service 5
   4. Ambiance 2

   Unexpected combination of good service (our waitress was a real hospitality professional) and overall dirt of the place (all surfaces were sticky, fatty, dirty not cleaned toilets). The food was acceptable (we just had a pizza).
   

   Ce commentaire est-il utile?

2. K

   Kristy

   Washington DC14 commentaires

   5.0

   Y est allé le 14 septembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great service and food was served fresh. No issues here!
   

   Ce commentaire est-il utile?

3. JS

   JohnfromSpringfield

   Washington DC5 commentaires

   4.0

   Y est allé le 11 mai 2024

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   Went there on the Saturday evening before Mother's Day. Had not been for several years. Pleasantly surprised by the quality of the two pizzas we ordered. Would have appreciated having more than one napkin, the one wrapped around the silverware. Would also have appreciated having my Arnold Palmer refilled.
   

   Ce commentaire est-il utile?

4. L

   L537 VIP

   Richmond94 commentaires

   5.0

   Y est allé le 3 mars 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our Bertucci's locally closed. We had gift cards we needed to use so drove to Springfield. Food choices are endless and quality very good. Highly recommend.
   

   Bertucci's - SpringfieldA répondu le 7 mars 2024

   We appreciate you making the journey to our Springfield location and taking the time to share your positive experience with us. It's wonderful to hear that you found the food choices endless and of high quality. We look forward to welcoming you again in the future and appreciate your support of Bertucci's!
   

   Ce commentaire est-il utile?

5. OT

   Client d'OpenTable

   Richmond2 commentaires

   4.0

   Y est allé le 17 février 2024

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   My lasagna was hot on the outside, but cold in the center. My server had it heated. It was delicious once it was no longer cold.
   

   Bertucci's - SpringfieldA répondu le 7 mars 2024

   We apologize for the inconvenience you experienced with the temperature of your lasagna. Please contact us at bertuccis.c om/contact-us with the Bertucci's location, your name, phone number and the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.
   

   Ce commentaire est-il utile?

6. SJ

   ShelleyJ

   Washington DC13 commentaires

   3.0

   Y est allé le 10 février 2024

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   Joseph was a good server. I would have given a higher rating for the food but my pasta dish was served cold and the sausages in it were barely warm. It took a lot to get the attention of a server. When I did she apologized and took the food back to the kitchen. When she returned about 8-10 minutes later the dish was hot AND I also noticed that green peppers had been added. I don’t know what happened but apparently the dish had been served incompletely. It was much better the second time.
   

   Bertucci's - SpringfieldA répondu le 7 mars 2024

   We appreciate your feedback and apologize for the initial inconvenience with your pasta dish. Please contact us at bertuccis.c om/contact-us with the Bertucci's location, your name, phone number and the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.
   

   Ce commentaire est-il utile?

7. JG

   JeniferG

   Washington DC24 commentaires

   1.0

   Y est allé le 25 décembre 2023

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 1

   If you are going to be open on Christmas staff properly. It was the worst experience from start to miserable finish. You also knew it was terrible and should have discounted the bill - given a voucher, offered a dessert. Something.
   

   Bertucci's - SpringfieldA répondu le 27 décembre 2023

   We are sorry to hear this! Please contact us at bertuccis.c om/contact-us with the Bertucci's location, your name, phone number and the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.
   

   Ce commentaire est-il utile?

8. OT

   Client d'OpenTable

   Baltimore 1 commentaire

   5.0

   Y est allé le 24 décembre 2023

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Shawn was our waiter and he was wonderful. We had a large party and was very patient with us as we decided to put in our order. We were very pleased with his service.
   

   Bertucci's - SpringfieldA répondu le 27 décembre 2023

   Thank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.
   

   Ce commentaire est-il utile?

9. OT

   Client d'OpenTable VIP

   Washington DC11 commentaires

   3.0

   Y est allé le 24 décembre 2023

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 2

   By the time my husband’s pepperoni pizza was ready, my son and I were done with our meal. Pasta with meat sauce was fine, nothing special.
   

   Bertucci's - SpringfieldA répondu le 27 décembre 2023

   We apologize. Please contact us at bertuccis.c om/contact-us with the Bertucci's location, your name, phone number and the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.
   

   Ce commentaire est-il utile?

10. KB

    KayeB

    Washington DC2 commentaires

    3.0

    Y est allé le 22 décembre 2023

    1. Cote globale 3
    2. Nourriture 3
    3. Service 2
    4. Ambiance 4

    We reserved a table thru opentable but once we got there they old us we got no reservations!! lucky they can accommodate 17 people!
    

    Bertucci's - SpringfieldA répondu le 27 décembre 2023

    We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.
    

    Ce commentaire est-il utile?