Benihana - Boca Raton, FL

Reseñas de Benihana - Boca Raton, FL de comensales del restaurante. Basadas en valoraciones recientes.

1. M

   Moe VIP

   Los Ángeles33 reseñas

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great experience as always. Thank you and keep it up!!!!! Moe & Liya (veggie fried rice gal)
   

   Benihana - Boca Raton, FLRespuesta enviada hace 1 día

   Hello Moe, We're thrilled to hear that you had a great experience at Benihana - Boca Raton, FL! It's always a pleasure to serve you and we're glad that you enjoyed our veggie fried rice gal. Your kind words mean a lot to us. We look forward to your next visit. Thanks for your continued support! Best, The Management Team
   

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2. I

   Isaac VIP

   Nueva York12 reseñas

   3.0

   Comieron hace 7 días

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   The service was very slow but good, the food was over cooked.
   

   Benihana - Boca Raton, FLRespuesta enviada hace 5 días

   Hey Isaac, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our service to be good, and that you enjoyed our food. However, we're sorry to hear about your experience with the overcooked food. We strive to deliver the best experience to our guests, and your feedback is invaluable to us. We hope to have the opportunity to serve you again and provide a better dining experience. Best, The Management Team at Benihana - Boca Raton, FL
   

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3. M

   Mandi

   Orlando4 reseñas

   5.0

   Comieron en 18 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our server Max was outstanding. He keep us entertained while delivery excellent service all evening. Chef Gabriel was outstanding and keep easy conversation going throughout while showcasing his exemplary skill set. Great night and most importantly, a fantastic family birthday celebration.
   

   Benihana - Boca Raton, FLRespuesta enviada hace 6 días

   Hello Mandi, We're thrilled to hear that you had a wonderful birthday celebration at Benihana - Boca Raton, FL! It's wonderful to know that our team was able to keep you entertained and served up an excellent experience. We're also glad that you appreciated our chef's skills. Your kind words mean a lot to us and we're grateful for your support. We look forward to serving you again soon. Best regards, The Management Team
   

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4. R

   Ryan VIP

   San Francisco1 reseña

   1.0

   Comieron en 18 de abril de 2025

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 2

   The service is abysmal. They don’t have enough staff to help with the tables or cook the food. The Benihana magical experience is on life-support at this location. As far as value goes at Benihana, it’s become incredibly expensive just to take your family there for dinner. Not loving it anymore.
   

   Benihana - Boca Raton, FLRespuesta enviada hace 3 días

   Hey Ryan, We're really sorry to hear about your recent experience at Benihana - Boca Raton, FL. We always aim to deliver a great experience, and it's clear we missed the mark during your visit. We understand that our service was not up to par and we apologize for that. We also acknowledge your concern regarding our pricing. We always strive to provide the best value to our customers and we'll definitely take your feedback into consideration. We hope you'll give us another chance to turn your experience around. Best regards, The Management Team
   

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5. M

   Mark

   Nueva York2 reseñas

   5.0

   Comieron en 15 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Our chef, Gabe, and waitress were fantastic. It really elevated the usual Benihana experience. I would recommend this location.
   

   Benihana - Boca Raton, FLSe respondió el 17 de abril de 2025

   Thanks for the feedback, Mark! We're thrilled to hear that you had a fantastic experience at Benihana - Boca Raton, FL. It's wonderful to know that our team's efforts elevated your visit and that you felt well taken care of. We appreciate your high ratings and your recommendation. We're always striving to provide the best value and service to our customers. We look forward to welcoming you back soon!
   

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6. H

   Heather

   Nueva York3 reseñas

   5.0

   Comieron en 13 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Delicious as always, Melissa was great as a server and G-unit was a great cook
   

   Benihana - Boca Raton, FLSe respondió el 16 de abril de 2025

   Thanks for the review, Heather! We're thrilled to hear that you enjoyed your experience at Benihana - Boca Raton, FL. It's wonderful to know that our team made your visit enjoyable and that you found our food to be delicious. We're also glad that you appreciated the effort our team put into making your meal special. We look forward to serving you again soon!
   

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7. B

   Barry

   West Palm Beach2 reseñas

   5.0

   Comieron en 12 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Fun experience food was good, service was fair but friendly and chef was new but said so, so everyone had fun at the table encouraging him.
   

   Benihana - Boca Raton, FLSe respondió el 14 de abril de 2025

   Hello Barry, Thank you for taking the time to leave us a review. We're glad to hear that you had a fun experience at our restaurant. We're also glad to know that our chef seemed new to you and that you enjoyed your overall experience. Your feedback is greatly appreciated and we're looking forward to your next visit. Best regards, Benihana - Boca Raton, FL Management Team
   

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8. M

   Moe VIP

   Los Ángeles33 reseñas

   5.0

   Comieron en 9 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Melissa was our server, and she delivered top-notch customer service! Thank you again for all of the excellent dining experiences! I can't praise the entire team and management staff enough for all of the excellent service. Because of this team, we continue to come back over and over. Thank you again Moe & Liya (veggie fried rice gal)
   

   Benihana - Boca Raton, FLSe respondió el 11 de abril de 2025

   Thanks for the feedback, Moe! We're thrilled to hear that you had a wonderful dining experience at Benihana - Boca Raton, FL. It's always our pleasure to provide top-notch service and we're glad we could live up to your expectations. We appreciate your kind words and can't wait to welcome you back for another excellent dining experience. Cheers!
   

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9. M

   Moe VIP

   Los Ángeles33 reseñas

   5.0

   Comieron en 7 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Jasmin was outstanding as always. She knew what we wanted in advance; she confirmed and then placed our order. Within a few moments, our dinner was ready and delicious as always. We are super happy and wanted to give a shout-out to Jasmime, Mellisa and the entire team for a great customer experience. Thank you and keep up the outstanding customer service. Moe & Liya (veggie fried rice gal)
   

   Benihana - Boca Raton, FLSe respondió el 9 de abril de 2025

   Hello Moe, Thank you for your wonderful review! We're thrilled to hear that you had an outstanding experience at Benihana - Boca Raton, FL. It's always a pleasure to know that our team was able to assist you and make your meal just right. We're delighted that you're super happy with our service and food. Your kind words mean a lot to us. We look forward to serving you again soon! Best regards, The Management Team
   

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10. S

    SUSAN

    Fort Lauderdale4 reseñas

    4.0

    Comieron en 7 de abril de 2025

    1. Global 4
    2. Comida 5
    3. Servicio 5
    4. Ambiente 4

    Always enjoy Benihana. Love the food and watching the chef cook. Yesterday we went for dinner to celebrate the birthdays of my husband and my cousin. The stove at the table the sat us at was not working, so they moved us to another one. Since we then had to wait for it to heat, they offered us a nice discount. The person celebrating a birthday gets a free ice cream for dessert. Since both of my diinner mates had one, they gave me one as well, plus a free photo of the three of us. Great food, great service and great customer service.
    

    Benihana - Boca Raton, FLSe respondió el 9 de abril de 2025

    Thanks for the review, Susan! We're thrilled to hear that you always enjoy Benihana and that our customer service made your birthday celebration special. We apologize for the inconvenience caused by the malfunctioning stove, but we're glad that the team was able to handle it quickly and offer you a nice discount. We're glad you enjoyed your meals and the photo. We appreciate your feedback and look forward to making your next visit even more enjoyable.
    

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