Benihana - Addison Walk

Reseñas de Benihana - Addison Walk de comensales del restaurante. Basadas en valoraciones recientes.

1. R

   Rashi

   Dallas1 reseña

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 3

   The food was exquisite, I will definitely be back!!!
   

   ¿Te fue útil?

2. S

   Shereka

   Dallas11 reseñas

   1.0

   Comieron hace 3 días

   1. Global 1
   2. Comida 1
   3. Servicio 4
   4. Ambiente 3

   This by far was probably my worst experience at Benihana’s. It was my daughter’s 10th birthday. I hibachi guy name Juan didn’t do any of the theatrics that Benihana is known for. He literally burnt the shrimp burnt my scallops didn’t speak other than do you want some sauce and thank you if our server wasn’t so amazing I would’ve read the entire experience a one. I had to ask for more shrimp for my daughters, shrimp hibachi kids meal because he burnt the shrimp and it was her birthday meal. Is her favorite restaurant they enjoy going every year on their birthday. This year was very subpar
   

   Benihana - Addison WalkRespuesta enviada hace 1 día

   Hey Shereka, We're really sorry to hear about your disappointing experience at Benihana's. It's certainly not the standard we aim for, especially on such a special occasion as your daughter's birthday. We understand that the shrimp and scallops didn't meet your expectations and we sincerely apologize for that. We're glad, however, that our service was able to make up for it for the most part. We appreciate your feedback and will certainly use it to improve. We hope we can make it up to you in the future. Best, The Management Team
   

   ¿Te fue útil?

3. M

   Michael

   Múnich2 reseñas

   1.0

   Comieron hace 5 días

   1. Global 1
   2. Comida 1
   3. Servicio 5
   4. Ambiente 2

   Mangelnde qualitat der Produkte, alles ohne jeden Garpunkt zu Tode gebraten. Schade um das schöne Essen
   

   ¿Te fue útil?

4. T

   Travis

   Unspecified1 reseña

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Benihana is always a great experience. I had never been to the Addison location and was pleasantly surprised. Our chef was energetic and extremely funny. My girlfriend and I enjoyed it very much for her birthday.
   

   Benihana - Addison WalkRespuesta enviada hace 6 días

   Thanks for the review, Travis! We're thrilled to hear that your recent visit to our Benihana - Addison Walk location was a great experience. It's wonderful to know that you enjoyed your chef's energetic and hilarious performance and that you had a memorable birthday celebration with your girlfriend. We appreciate your feedback on our value and we're always striving to provide the best experience for our guests. We hope to see you again soon for another enjoyable dining experience!
   

   ¿Te fue útil?

5. E

   Evyn

   Dallas1 reseña

   3.0

   Comieron en 21 de abril de 2025

   1. Global 3
   2. Comida 5
   3. Servicio 2
   4. Ambiente 4

   I love Benihana. Have been going for years to many of their locations. I went on a Monday at 5pm to celebrate my son's and my birthdays. The restaurant was dead. One other table. Yet the service was extremely SLOW. The food was great, though. Ordered a few things and never got them. Had to let the server know that I was still being charged.
   

   Benihana - Addison WalkRespuesta enviada hace 6 días

   Thanks for the review, Evyn! We're thrilled to hear that you've been a loyal customer of Benihana - Addison Walk for years. We're sorry to hear that your recent experience didn't match your previous ones. We understand your frustration regarding the slow service and the discrepancy in your orders. We strive to provide a seamless dining experience for all our guests and we're sorry if we fell short this time. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. Best regards, Benihana - Addison Walk Management Team
   

   ¿Te fue útil?

6. S

   Shecarra

   Los Ángeles2 reseñas

   5.0

   Comieron en 14 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   My experience at the Benihana’s Addison location was amazing! From the moment I walked in to the time I left everything was wonderful. The hostess were kind, my waitress Narciss was the sweetest and Aaron, the chef was the best! I highly recommend anyone who loves hibachi to try them out. We got the Chef’s Tasting and the value you get from that menu is amazing. Everything was delicious! My mocktail was delightful as well. I will definitely be back!
   

   Benihana - Addison WalkSe respondió el 16 de abril de 2025

   Thanks for the review, Shecarra! We're thrilled to hear that you had an amazing experience at our Benihana - Addison Walk location. It's wonderful to know that our team made your visit pleasant and that you enjoyed the Chef's Tasting and our menu. We're glad you loved your mocktail and we hope to see you back soon!
   

   ¿Te fue útil?

7. I

   Imara VIP

   Dallas6 reseñas

   5.0

   Comieron en 14 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   I would definitely be back! A wonderful and intimate experience for a couple or a quick friend gathering! It was a great way to celebrate my birthday!
   

   Benihana - Addison WalkRespuesta enviada hace 5 días

   Hello Imara, We're thrilled to hear that you had such a wonderful experience at Benihana - Addison Walk. It's great to know that we could be a part of your special celebration of your birthday. We strive to provide a wonderful and intimate experience for our guests, and we're glad we hit the mark for you. We appreciate your feedback on the service and value, and we'll certainly take it into consideration. We look forward to welcoming you back soon! Best, The Management Team
   

   ¿Te fue útil?

8. C

   Crystal

   Dallas2 reseñas

   5.0

   Comieron en 12 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   This is a dinner and a show! The food is fantastic, but picky eaters (who don't like veggies) may go home a little hungry. I got all the veggies, so I went home with extra! :)
   

   Benihana - Addison WalkSe respondió el 15 de abril de 2025

   Thanks for the review, Crystal! We're thrilled to hear that you enjoyed your dinner and our veggie platter at Benihana - Addison Walk. We strive to provide an amazing dining experience for everyone, and we're glad to know we hit the mark for you. We noticed that you may have left hungry, and we appreciate your patience. We're looking forward to your next visit and hope to impress you with our culinary delights!
   

   ¿Te fue útil?

9. A

   Amber

   Dallas1 reseña

   5.0

   Comieron en 12 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   10/10 experience. Everyone was so welcoming and friendly. The general manager, Chris I believe, came to introduce himself and make sure we were all good! Our cook Cameron was entertaining and our server Mai was so helpful as well! Will be back🥰
   

   • 
   • 
   • 

   Benihana - Addison WalkSe respondió el 16 de abril de 2025

   Hi Amber, Thank you so much for your glowing review! We're thrilled to hear that you had a 10/10 experience at Benihana - Addison Walk. It's wonderful to know that our welcoming staff and our team's efforts made your visit enjoyable. We're also glad to hear that our team was able to assist you and make sure you were satisfied. Your kind words mean a lot to us and we can't wait to welcome you back soon! Best regards, The Management Team
   

   ¿Te fue útil?

10. D

    Derek VIP

    Dallas53 reseñas

    5.0

    Comieron en 9 de abril de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Great experience. My husband and I went there to celebrate my birthday. We were thrilled with he service and the food did not disappoint. Our server was crafty and funny. We enjoyed it.
    

    Benihana - Addison WalkRespuesta enviada hace 3 días

    Hi Derek, Thank you so much for choosing Benihana - Addison Walk to celebrate your special day! We're thrilled to hear that you and your husband had a great experience with us. It's wonderful to know that our service and food met your expectations. We're also glad that you found our staff to be crafty and funny. We look forward to welcoming you back for many more celebrations in the future. Warm regards, The Management Team
    

    ¿Te fue útil?