Ashmolean Rooftop Restaurant

Reseñas de Ashmolean Rooftop Restaurant de comensales del restaurante. Basadas en valoraciones recientes.

1. T

   Tricia

   Oxford1 reseña

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Dietary requirements were met with ease We had a lovely afternoon - thank you
   

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2. A

   Amanda

   Baño2 reseñas

   3.0

   Comieron hace 3 días

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 4

   Lovely roof top terrace. Service okay. Food good vfm.
   

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3. S

   Sarah

   Oxford1 reseña

   3.0

   Comieron hace 4 días

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   Afternoon tea at £28.50 a head plus automatically applied 10% service charge - which I don’t approve of. The food just wasn’t that great and neither was the service. None of the desserts tasted home made and some of the sandwich filllings were very lacklustre. There was no attention to detail - cups and crockery low quality etc. I think I expected it to be similar to the afternoon tea experience offered by Bettys and other similar chains and it isn’t - which is a shame for somewhere in such a beautiful location. Would not recommend the afternoon tea option at this price.
   

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4. C

   Caroline

   Dublín1 reseña

   3.0

   Comieron hace 7 días

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 2

   This was a most disappointing experience of afternoon tea! The table was in the middle of the busy restaurant, which is a nice location but we would have been better off just getting a sandwich. Ordinary white cups/plates & no sense of occasion. Food was fine but overly expensive, scones were lovely, two servings of tea and we paid extra £6 each for a glass of prosecco. The manager was helpful but was so busy due to the lunch crowd. It was such a let down and as it was a birthday gift, it was all the more disappointing. I wouldn't recommend this experience at the price of £78.00 which was way too expensive for what we were served. A lovely venue, no ambience & a less than satisfactory food experience. Not good value at all!!
   

   Ashmolean Rooftop RestaurantRespuesta enviada hace 4 días

   Thank you so much for your feedback, we're very sorry to hear that your recent afternoon tea experience didn’t live up to expectations, especially as it was part of a birthday celebration. We completely understand how disappointing this must have been; it’s important to us that afternoon tea feels special, and we’re sorry the setting and presentation didn’t reflect that. We also appreciate your thoughts on value and atmosphere, and we’re actively working to improve both; your feedback has been shared with our team and will help guide future changes. We hope you’ll consider giving us another chance soon. Kindest, Ashmolean rooftop restaurant.
   

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5. C

   Christine

   Warwickshire1 reseña

   3.0

   Comieron en 18 de abril de 2025

   1. Global 3
   2. Comida 5
   3. Servicio 2
   4. Ambiente 3

   The food was very good but the bill was very wrong - twice. We chose the Spring set menu which was very good value at £27 for two courses plus a glass of prosecco or elderflower fizz. We asked what was included in the menu and were told any two courses except the cheese. When the bill came however we were charged the price for each course off the menu which was more expensive. When we queried this the waitress said it was cheaper for us this way. No it wasn't so we asked again for her to correct the bill. She came back with a new bill which had £2.50 deducted. Still wrong. We asked again for a new bill which was finally correct. A pity as it was otherwise a good meal in a nice location.
   

   Ashmolean Rooftop RestaurantSe respondió el 21 de abril de 2025

   Thank you so much for taking the time to share your experience, and I’m really sorry to hear about the confusion and inconvenience over the bill; that’s understandably frustrating, especially after what sounded like an otherwise enjoyable meal and great value with the Spring set menu. We’ll make sure this feedback is shared with the team so that we can be clearer about the set menu offering and ensure our billing is accurate the first time. We really appreciate your patience in getting it sorted, and we hope to welcome you back soon for a smoother experience next time. Kindest, Ashmolean rooftop restaurant.
   

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6. D

   Dora

   Oxford2 reseñas

   3.0

   Comieron en 16 de abril de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 3

   Very disappointed to see the fixed price menus no longer available .
   

   Ashmolean Rooftop RestaurantSe respondió el 21 de abril de 2025

   Thank you for your feedback, we completely understand your disappointment regarding the removal of the fixed price menus; they were a popular option and offered great value, especially for guests looking for a more structured dining experience. We’re always reviewing our offerings based on guest feedback, so we’ll definitely pass your comments along to the team. In the meantime, we hope you still found something enjoyable on the current menu, and we'd love to welcome you back soon. Kindest, Ashmolean rooftop restaurant.
   

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7. B

   Bridget

   Londres4 reseñas

   4.0

   Comieron en 14 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   table was small, but it was adequate, and not too tightly packed
   

   Ashmolean Rooftop RestaurantSe respondió el 21 de abril de 2025

   Thank you for your thoughtful comment, we're glad the table worked out for you and that the space felt comfortable, not too cramped. We always aim to strike a good balance between cozy and spacious, so it’s great to hear it was just right for your visit. Hope to welcome you back for another lovely experience. Kindest, Ashmolean rooftop restaurant.
   

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8. V

   Vereena

   Oxford1 reseña

   4.0

   Comieron en 14 de abril de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Excellent food in lovely surroundings. Staff generally really helpful and attentive. A bit pricey for lunch.
   

   Ashmolean Rooftop RestaurantSe respondió el 21 de abril de 2025

   Thank you so much for your kind words, we’re really glad you enjoyed the food and the setting; we understand that pricing can feel a bit high, especially for lunch, and we always aim to make the experience feel worth it. Your feedback helps us keep improving, and we hope to welcome you back soon. Kindest, Ashmolean rooftop restaurant.
   

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9. S

   Sue

   Buckinghamshire4 reseñas

   3.0

   Comieron en 14 de abril de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 4

   My notification of a birthday celebration ignored - disappointing Main course of gnocchi very small in size. The teo chicken mains ordered were ok size. When I commented on the small gnocchi portion, only comment was would I like to order some fries!! Rose wine very nice and beautifully cold. Dessert of chocolate mousse also very nice. Food overall was nice, but service felt very impersonal. Unless facing the outside rooftops, the view was just of a white wall, disappointing for me, ok for my guests as the could see the beautiful rooftops. Overall experience not what I had hoped.
   

   Ashmolean Rooftop RestaurantSe respondió el 21 de abril de 2025

   Thank you for taking the time to share your feedback, we’re truly sorry to hear that your birthday celebration didn’t feel acknowledged or as special as it should have been; that’s certainly not the experience we aim to provide. We also appreciate your comments on the portion size, that’s something we’ll be following up on with the team; while we're glad you enjoyed the wine and dessert, we completely understand that special occasions deserve thoughtful attention, and we're disappointed we didn’t deliver that fully for you. We’d love the chance to make it up to you and hope you might consider visiting us again so we can provide the warm and memorable experience you were expecting. Kindest, Ashmolean rooftop restaurant.
   

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10. N

    Nigel

    Oxford1 reseña

    5.0

    Comieron en 13 de abril de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Tasty food, polite service and a world class museum.
    

    Ashmolean Rooftop RestaurantSe respondió el 21 de abril de 2025

    Thank you so much!, we're thrilled you enjoyed the food and service and of course, being part of such a world class museum is something we're incredibly proud of. Hope to welcome you back soon for another visit. Kindest, Ashmolean rooftop restaurant.
    

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