Alloro at The Ritz-Carlton, St. Thomas

Reseñas de Alloro at The Ritz-Carlton, St. Thomas de comensales del restaurante. Basadas en valoraciones recientes.

1. C

   Catherine

   Nueva York6 reseñas

   5.0

   Comieron hoy

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Gorgeous setting, incredible service and staff, and the food was absolutely delicious. A must!
   

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2. R

   Raquel VIP

   Las Vegas12 reseñas

   3.0

   Comieron hace 4 días

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 5

   Dinner for 4, including 2 children. They had a kids menu and pizza which were great options. The wine list was exceptional. The bread service was basic with some foccocia and dipping oil. We had the rigatoni ragu, the carbonara and the Alfredo (which they allowed up to substitute chicken). All very large portions at decent “island” prices of $40. Would like to note the views and service really made this meal shine.
   

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3. C

   Cordia VIP

   Nápoles11 reseñas

   1.0

   Comieron en 11 de abril de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 5

   Very slow service, limited menu. Very disappointing
   

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4. E

   Eric VIP

   Charleston31 reseñas

   3.0

   Comieron en 9 de abril de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 2
   4. Ambiente 3

   View was great, Bar and bartender was outstanding. From there it went downhill, food was mediocre, sever forgot to order our salads, forgot to bring one of the dinners we ordered and in general was very slow.
   

   Alloro at The Ritz-Carlton, St. ThomasSe respondió el 10 de abril de 2025

   Dear Eric, Thank you for taking the time to share your experience. We're glad to hear you enjoyed the view and had a great experience at the bar—your compliments to our bartender are truly appreciated. However, we’re very sorry to learn that the rest of your dining experience fell short. The delays and missed items are not reflective of the standards we strive to uphold, and we sincerely apologize for the inconvenience. Your feedback has been shared with our team so we can address these issues and improve. We hope to have the opportunity to welcome you back for a much better experience in the future. Best Regards, The Alloro Team
   

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5. K

   Kathleen VIP

   Milwaukee1 reseña

   5.0

   Comieron en 4 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Eating at the Alloro Restaurant at the Ritz-Carlton was an amazing experience! Our waitress LaToya was the best waitress I have ever had! The restaurant was beautiful, the food was delicious, and the service was wonderful!
   

   Alloro at The Ritz-Carlton, St. ThomasSe respondió el 10 de abril de 2025

   Dear Kathleen, Thank you for sharing such kind and enthusiastic feedback! We're thrilled to hear that your experience at Alloro was exceptional and that LaToya made such a lasting impression with her outstanding service. We'll be sure to pass along your wonderful compliments to her and the rest of the team. We're so glad you enjoyed the beautiful setting and delicious food, and we look forward to welcoming you back again soon! Best Regards, The Alloro Team
   

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6. R

   Roger VIP

   Cincinnati25 reseñas

   5.0

   Comieron en 3 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Had a fantastic birthday dinner. I wish I could remember the name of our server because she was outstanding. Her timing and spacing was perfect. The wine was chilled appropriately and my 2 old fashioned cocktails were delicious. We shared a Caesar salad and we both ordered pizzas. Good portions so we had plenty to take back to our room. The dessert was excellent as well. 5 STARS all the way. Highly recommend.
   

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   Alloro at The Ritz-Carlton, St. ThomasSe respondió el 10 de abril de 2025

   Dear Roger, Thank you so much for your wonderful review! We're honored you chose to celebrate your birthday with us and thrilled to hear it was such a memorable experience. We're especially pleased that your server made such a positive impression—your kind words will be shared with our team to help identify and recognize her outstanding service. From the cocktails to the dessert, it’s great to know everything exceeded expectations. We truly appreciate your recommendation and look forward to welcoming you back for another five-star experience! Best Regards, The Alloro Team
   

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7. J

   Jason

   Richmond2 reseñas

   3.0

   Comieron en 1 de abril de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 4

   Pizza is NOT good! Dinner took was way too long! Service staff never checked in after food was delivered.
   

   Alloro at The Ritz-Carlton, St. ThomasSe respondió el 10 de abril de 2025

   Dear Jason, Thank you for sharing your feedback. We're sorry to hear that your dining experience did not meet expectations. We sincerely apologize for the delay in service and the lack of follow-up after your meal was served. Your comments have been shared with our team to ensure we address these concerns and make the necessary improvements. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future. Best regards, The Alloro Team
   

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8. H

   Heather

   Nueva Orleans2 reseñas

   5.0

   Comieron en 31 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   What a beautiful experience. The service and food were superb.
   

   Alloro at The Ritz-Carlton, St. ThomasSe respondió el 10 de abril de 2025

   Dear Heather, Thank you for your wonderful feedback! We're so glad to hear you had a beautiful experience and that both the service and food exceeded your expectations. We look forward to welcoming you back again soon! Best Regards, The Alloro Team
   

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9. K

   Karen

   Gran Boston6 reseñas

   5.0

   Comieron en 26 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We enjoyed our meals very much. The portions were much bigger than I thought they would be. For appetizers the meatballs and Cesar salad were very good and plenty to share. We ordered the gnocchi and rigatoni meals and they were delicious! Our server was so friendly and totally on top of everything. Would recommend!
   

   Alloro at The Ritz-Carlton, St. ThomasSe respondió el 27 de marzo de 2025

   Dear Karen, Thank you for the wonderful review! We're so glad to hear you enjoyed your meals, from the generous appetizers to the delicious entrées. It's great to know that the portion sizes exceeded expectations and that your server provided attentive and friendly service. We truly appreciate your recommendation and look forward to welcoming you back soon! Best Regards, The Alloro Team
   

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10. L

    Lyn

    Nueva York68 reseñas

    4.0

    Comieron en 20 de marzo de 2025

    1. Global 4
    2. Comida 4
    3. Servicio 3
    4. Ambiente 4

    We were there 30 years ago and went back to see what’s changed. Still a lovely property. Not much of a view. They valet parked our car for free and took us to restaurant on a golf cart. The staff here is the best trained we’ve seen on island. Very friendly and helpful. The dinner service was slow, but that was ok. Food was pretty good. Be sure to ask for tap water if you don’t want bottled.
    

    Alloro at The Ritz-Carlton, St. ThomasSe respondió el 20 de marzo de 2025

    Dear Lyn, Thank you for returning after 30 years and sharing your experience with us! We’re delighted to hear that you still find our property lovely and that our team’s hospitality stood out during your visit. We appreciate your feedback regarding the dinner service and will take it into account as we strive to enhance every guest’s experience. It’s wonderful to know you enjoyed the convenience of our valet service and golf cart transportation. We hope to welcome you back again in the future! Best Regards, The Alloro Team
    

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