Afternoon Tea at The Harrods Tea Rooms

Reseñas de Afternoon Tea at The Harrods Tea Rooms de comensales del restaurante. Basadas en valoraciones recientes.

1. TW

   TracyW

   Pittsburgh5 reseñas

   5.0

   Comieron en 27 de septiembre de 2019

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Tea and lunch at Harrods was one of our favorite things my husband and I did on our honeymoon! Tea, food and service were amazing!
   

   Afternoon Tea at The Harrods Tea RoomsSe respondió el 3 de octubre de 2019

   Hi Tracy, We are delighted to hear that you enjoyed your recent visit for this very special occasion. We hope to have the opportunity to welcome you to the store again in the future. Kind regards, Harrods Customer Service
   

   ¿Te fue útil?

2. S

   Sheri

   Orlando2 reseñas

   3.0

   Comieron en 15 de septiembre de 2019

   1. Global 3
   2. Comida 5
   3. Servicio 1
   4. Ambiente 4

   While the tea itself was delightful, the service was some of the worst I’vd experienced, which was very surprising considering the quality of the location. The servers (we had two but only saw one more than once) were condescending and left out vital information. Once we were done, we couldn’t find him for at least 20 minutes. I had to flag down another server to ask them to let him know we were ready to pay. I’m happy to report that managment did a great job to recover.
   

   Afternoon Tea at The Harrods Tea RoomsSe respondió el 20 de septiembre de 2019

   Hi, Thank you for taking the time to provide this feedback. We are pleased to hear that you enjoyed the food, but very sorry that the service was not to the level that you would expect. If you wish to discuss your experience further, please feel free to contact our Customer Service team on 0333 300 1234 where our advisers will be happy to assist you. We hope that we will have the opportunity to welcome you to the store again in the future. Kind regards, Harrods Customer Service
   

   ¿Te fue útil?

3. BL

   BrendaL

   Londres1 reseña

   5.0

   Comieron en 25 de agosto de 2019

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   I didn't realize beforehand that the tea room at Harrod's had a dress code but the hostess and staff were all extremely welcoming and friendly. None of them mentioned the dress code so I was very glad that it was not enforced as the afternoon tea ended up being one of my favourite experiences in London. The wait staff were very attentive and the service was excellent. I especially enjoyed the live piano music.
   

   Afternoon Tea at The Harrods Tea RoomsSe respondió el 1 de septiembre de 2019

   Hi Brenda, It was such a delight to receive your wonderful feedback regarding The Harrods Tea Room. We are pleased to learn that you enjoy your visit and we look forward to welcoming you back to the store in the near future. Regards, Harrods Customer Service
   

   A 1 persona le resultó útil

4. j

   joannahuggins

   Londres6 reseñas

   1.0

   Comieron en 11 de agosto de 2019

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   We booked the ‘french collection’ afternoon tea but it was cancelled and we were never informed. Place was incredibly noisy and crowded and not conducive to afternoon tea.
   

   Afternoon Tea at The Harrods Tea RoomsSe respondió el 15 de agosto de 2019

   Hi Joanna, We are very sorry that you were not aware the French Collection Afternoon Tea Experience had been cancelled. We can see that an attempt was made to contact you and inform you of this, and apologise that this was not successful. If you would like any further information regarding this please do not hesitate to contact our customer service team on 0300 300 1000, where our advisers may assist you. Kind regards, Harrods Customer Service
   

   ¿Te fue útil?

5. F

   Faraz

   Londres1 reseña

   5.0

   Comieron en 1 de agosto de 2019

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Really enjoyed my day, made me and my wife feel special on our anniversary.
   

   ¿Te fue útil?

6. m

   mpat

   Londres10 reseñas

   4.0

   Comieron en 31 de julio de 2019

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   This is my 4th visit for afternoon tea at Harrods I occasionally like to give myself a treat however to my surprise the price per person has gone up considerably which I wasn't informed when making the booking. Based on this although the experience is lovely I think it is now overpriced for what it is for sandwiches and tea. I would like to say our waiter gave outstanding service. I can't remember his name but my friend and I were there on 31st July 2pm booking slot.
   

   Afternoon Tea at The Harrods Tea RoomsSe respondió el 5 de agosto de 2019

   Hi, We are pleased to hear that you enjoyed outstanding service on your recent visit, however we are sorry that you were not made aware of the increased price when booking. Please be assured that your feedback regarding the pricing will be passed on to the relevant department. If you wish to discuss this further, please feel free to contact the Customer Service department on 0300 300 1000 (UK Landline) or +44 (0) 203 626 7020 (International). Kind regards, Harrods Customer Service
   

   ¿Te fue útil?

7. MP

   MikeP

   Londres1 reseña

   3.0

   Comieron en 29 de julio de 2019

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 4

   To expansive for the offer. To loud and less thoudfulness. The tea, earl grey, was from lower quality.
   

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8. AH

   AmbreenH

   Londres1 reseña

   4.0

   Comieron en 26 de julio de 2019

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Lovely experience, food was wanderful BUT we didn't get our complimentary glass of fruit juice, which we where promised, hence the 4 stars! Scones and cream to die for!
   

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9. OT

   Comensal de OpenTable

   Hawái1 reseña

   3.0

   Comieron en 24 de julio de 2019

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   値段の割には内容が残念。 サービスは悪くなかった。 ピアノの生演奏があって雰囲気は良かった。
   

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10. OT

    Comensal de OpenTable

    Londres1 reseña

    5.0

    Comieron en 22 de julio de 2019

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Thoroughly enjoyed every part of the experience. The food was excellent and plentiful
    

    ¿Te fue útil?