Acanthus Restaurant at Macdonald Berystede Hotel & Spa

Commentaires sur le restaurant Acanthus Restaurant at Macdonald Berystede Hotel & Spa de personnes qui y ont mangé. Selon des cotes récentes.

1. K

   Kelly

   Hertfordshire2 commentaires

   5.0

   Y est allé le 18 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Brilliant service, Lovely food, Shame about the £25 limit on food as it should have been 3. Courses in the deal or even two
   

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2. M

   Megan

   Berkshire1 commentaire

   3.0

   Y est allé le 13 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 4
   4. Ambiance 2

   Too many badly behaved children making lots of noise. Waitress was friendly and polite
   

   Acanthus Restaurant at Macdonald Berystede Hotel & SpaA répondu le 17 avril 2025

   Dear Megan, Thank you for your feedback. We're glad you found our waitress friendly. Sorry to hear the noise affected your visit — we’ll take this on board and hope to welcome you back for a more relaxing experience next time. Kind regards, Prem Tamang
   

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3. L

   Lorraine

   Buckinghamshire2 commentaires

   4.0

   Y est allé le 6 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 3
   4. Ambiance 3

   The staff were absolutely superb - could not have been better but not enough of them unfortunately. One starter didn’t come until the mains were out and it took a while for the food but it was delicious!
   

   Acanthus Restaurant at Macdonald Berystede Hotel & SpaA répondu le 17 avril 2025

   Dear Lorraine, Thank you so much for your kind words and honest feedback! We’re thrilled you enjoyed the food and service, and we’ll be sure to pass your special thanks to our wonderful gentleman – he’ll be delighted! 😊
   

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4. D

   David

   Surrey12 commentaires

   4.0

   Y est allé le 5 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Good good quality all round, nice restaurant some gluten free options but not many, more pricey that similar restaurants.
   

   Acanthus Restaurant at Macdonald Berystede Hotel & SpaA répondu le 17 avril 2025

   Dear David, Thank you for your feedback. We're pleased you enjoyed the quality and restaurant experience. Your comments on gluten-free options and pricing are noted and appreciated. Kind regards, Prem Tamang
   

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5. R

   Robert

   Leicestershire5 commentaires

   5.0

   Y est allé le 3 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great service and the food was very good and very well presented
   

   Acanthus Restaurant at Macdonald Berystede Hotel & SpaA répondu le 17 avril 2025

   Dear Robert, Thank you for your kind feedback. We're delighted to hear you enjoyed the service and that the food met your expectations both in taste and presentation. Kind regards, Prem Tamang
   

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6. F

   Franco

   Berkshire1 commentaire

   5.0

   Y est allé le 17 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Went there for my wife's birthday, Friendly staff, great service The food is good
   

   Acanthus Restaurant at Macdonald Berystede Hotel & SpaA répondu le 17 avril 2025

   Dear Franco, Thank you so much for choosing to celebrate your wife’s birthday with us! We're delighted to hear you enjoyed the food and received great service from our friendly team. We hope it was a truly special day for you both, and we’d love to welcome you back again soon! Kind regards, Prem Tamang
   

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7. K

   Kathryn

   Cheshire1 commentaire

   5.0

   Y est allé le 4 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   I was rather dubious about booking a meal, after reading other reviews, but we had nothing to fear! Excellent service, we were asked if we wanted water, still or sparkling, we ordered drinks, arrived within 5 minutes. Ordered starters arrived within 8 minutes, they were really tasty, black pudding Bon Bon’s . The mains arrived slow cooked belly of pork and chicken tikka masala both cooked and presented beautifully, especially the naan ! The staff were attentive without being in your face, I personally do not like being ask if everything is alright why I have a mouthful of food, we did not feel rushed. If we are in the area again we will definitely stay and dine here. Breakfast was also excellent, great choice
   

   Acanthus Restaurant at Macdonald Berystede Hotel & SpaA répondu le 17 avril 2025

   Dear Kathryn, Thank you so much for taking the time to share your experience! We're absolutely delighted to hear that we exceeded your expectations and that you enjoyed both the food and the service. We completely understand about not wanting to be interrupted mid-bite, and we're glad our team struck the right balance for you. We’ll be sure to pass on your kind words to the kitchen and front-of-house teams. We’d love to welcome you back if you're ever in the area again—breakfast, lunch, or dinner, the pleasure will be ours! Kind regards, Prem Tamang
   

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8. R

   Racheal

   Londres2 commentaires

   1.0

   Y est allé le 2 mars 2025

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 2

   Wouldn’t go again. Service was not that good. Wasn’t offered any water. Didn’t explain the cakes just overall wasn’t very good. However the scones were very tasty.
   

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9. D

   Donna

   Berkshire1 commentaire

   1.0

   Y est allé le 1 mars 2025

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 1

   I was extremely disappointed with the afternoon tea and the service today. It was not busy and yet service was very slow and almost non-existent. The sandwiches were dry around the edges and cakes did not seem fresh at all. Staff were inattentive and we waited for long periods for drinks, then the food and then refill of drinks. During our time there not one staff member approached to ask if there was anything else we needed or would like. To the point that the restaurant area was empty and we had to find a staff member to pay the balance of our bill. I definitely would not be recommending the Berystede Hotel for afternoon tea. Very very poor
   

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10. L

    Lisa

    Surrey3 commentaires

    3.0

    Y est allé le 23 février 2025

    1. Cote globale 3
    2. Nourriture 4
    3. Service 3
    4. Ambiance 3

    Good afternoon tea, some sandwiches lacked much filling and not very exciting, very good scones. Felt quite neglected for most of the time there until later when the Manager asked us if we wanted more drinks. Service needs to be improved and more consistent if they want people to return.
    

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