17 River Grille

17 River Grille reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   René

   Richmond1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful location! Good place for business meetings, be sure to reserve lower level as the view of the falls is amazing. Food and wait staff was great.
   

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2. B

   Betty

   Cleveland1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time there! Wow ! Decided to try lunch on a beautiful day. The view was amazing. After reading previous reviews, my husband and I decided on the turkey sandwich and the 17 burger to split! Can’t go wrong with either! Great portion, delicious food, did not disappoint. The shrimp appetizer was fabulous! Fair pricing! We will be back.!! Wish we had room for dessert!
   

   17 River GrilleResponded 2 days ago

   Hey Betty, Wow! We're thrilled to hear that you chose 17 River Grille for your first visit. It's great to know that you enjoyed our views and our menu, especially the turkey sandwich and the 17 burger. We're sorry to hear that you couldn't try the dessert but we'll make sure to make it up to you in the future! Thanks again for your kind words and we can't wait to serve you again on your next visit.
   

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3. A

   Alison VIP

   Mississippi19 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great place to eat in Chagrin Falls. Wonderful view, food, and service. I continue to be disappointed that there aren’t more gluten free options.
   

   17 River GrilleResponded 3 days ago

   Hi Alison, thank you for taking the time to share your experience at 17 River Grille. We're thrilled to hear that you enjoyed the view, food, and service. We also appreciate your feedback about the lack of gluten-free options. We're continually working to expand our menu and your input is invaluable in this process. We hope to welcome you back soon.
   

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4. R

   Richard VIP

   Cleveland26 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good service, comfortable seating, nice views.
   

   17 River GrilleResponded 3 days ago

   Thanks for the feedback, Richard! We're thrilled to hear that you enjoyed your experience at 17 River Grille. Our team works hard to ensure a comfortable and enjoyable dining experience, so your kind words mean a lot to us. We look forward to welcoming you back soon!
   

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5. M

   Matt

   Omaha11 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was a little disappointed they took off the smoked salmon and scrambled eggs off the brunch menu that has been my go to since we started going there 3 or 4 years ago. I had the country fried steak which wasn’t bad but I was really looking forward to my go to.
   

   17 River GrilleResponded 3 days ago

   Thanks for visiting us, Matt! We're glad to hear that our country fried steak was up to the mark for you. We understand that the change in our menu has come as a surprise. We're sorry for the inconvenience caused and we're glad that you've been a loyal customer since your start at 17 River Grille. We appreciate your feedback and look forward to serving you the go-to brunch menu again soon. Thanks again for your support!
   

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6. T

   Tanya

   Detroit1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Skylar looked after us brilliantly- we were delighted with the special and regular menus. It was a special Easter celebration for the family and we will be back for sure. What a gem
   

   17 River GrilleResponded 3 days ago

   We're thrilled to hear that you had a wonderful Easter celebration at 17 River Grille and that you felt our service was excellent. We always strive to make every visit a special occasion and it's great to know we hit the mark for you. We look forward to welcoming you back soon for another celebration or just a casual meal.
   

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7. G

   Gerry VIP

   Cleveland16 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service, food delicious and table with primo view
   

   17 River GrilleResponded 6 days ago

   Thank you so very much for taking the time out to leave such positive feedback. We are thrilled that we provided such a great experience for you and we hope to welcome you back soon! Cheers!
   

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8. T

   Tracy

   Cleveland1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Hippy Turkey Sandwich is amazing!! Best turkey sandwich I have ever had.
   

   17 River GrilleResponded 6 days ago

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed the Hippy Turkey Sandwich and found it to be the best turkey sandwich you've ever had. It's always a pleasure to serve a unique and memorable dish to our guests. We appreciate your high ratings and look forward to serving you again soon!
   

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9. A

   Angela

   Cleveland1 review

   3.0

   Dined on April 18, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   I love 17 but tonight all my wine pours were very light. Food was good. Service ok.
   

   17 River GrilleResponded 6 days ago

   Thanks for taking the time to leave a review. We're glad to hear that you enjoyed our food and service, but we're sorry that your wine service didn't meet your expectations this time. We appreciate your feedback and will certainly look into this. We hope to see you again soon!
   

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10. J

    Jennifer

    Cleveland7 reviews

    3.0

    Dined on April 17, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 5

    The kale salad was gritty, like they didn’t wash the kale. Everything else was great.
    

    17 River GrilleResponded 6 days ago

    We are truly saddened that your experience was not as great as we would have liked. We take bad reviews very seriously, and we would like to ensure that your experience is better next time. We appreciate your valuable feedback as it can only help us improve. We will relay your concerns to our Chef team and make the necessary changes. Please reach out to our General Manager, Samantha, at 440-893-0797, at your earliest convenience so that we may rectify the situation.
    

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