One Bistro

One Bistro reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Karen

   Greater Boston3 reviews

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 3

   3rd buffet we go to recently and food has been cold. Food options and set up was much better is the past years. We have all 22 of us decided not to have Easter here anymore
   

   One BistroResponded 1 day ago

   Dear Karen, Thank you for sharing feedback of your experience at this year's Easter Brunch Buffet at the Tiffany Ballroom in the Four Points by Sheraton Norwood. We're sorry to hear that experience didn't meet your expectations. We take your comments about the food temperature and the set up of our buffet very seriously and will review with our team. As we dedicate considerable time and effort to crafting a delightful and memorable Easter celebration, it’s disappointing to learn that we have fallen short for you and your family. We truly value your insights and will utilize them to enhance our future Easter and Mother's Day Brunch Buffets. Thank you once again. Sincerely, The Tiffany Ballroom Team
   

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2. S

   Stephanie

   Greater Boston2 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   We loved the Easter brunch we are used to going every year. The service is great and I love the waiters and staff. However, the quality of the food is not the same. Most of the food was served cold and the options aren’t as great as before. Barely any seafood and the carving station only served rare steak, which was cold.
   

   One BistroResponded 1 day ago

   Dear Stephanie, Thanks for sharing your experience at the Easter Brunch buffet hosted by the Tiffany Ballroom at the Four Points by Sheraton Norwood. We love to hear that you have enjoyed our service and appreciate the dedication of all of our staff working on this busy Sunday holiday. We're disappointed to hear that our food did not meet your expectations this time. We always aim to provide the best quality food, especially at our holiday celebrations, so your feedback about the temperature and the lack of seafood is very helpful to us. We'll certainly take this into consideration as we continually strive to improve our offerings. We hope to serve you again and provide you with the quality experience you've come to expect from us. Best Regards, The Tiffany Ballroom Team
   

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3. M

   Maureen VIP

   Greater Boston53 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Went for Easter dinner special menu. Price was very good considering three courses and very good portions. They made the atmosphere very festive with menu decorated for the holiday, specialty drinks with an Easter theme, and even a visit by the Easter Bunny. Service was great and very personable. Two slight negatives were cinnamon rolls were overdone and dry. The prime rib was a bit tough for me but the presentation was good and because it was very crowded for the 1pm serving I took a few points off in my rating but we were not disappointed . I have been here many times and overall like the food and drinks.
   

   One BistroResponded 1 day ago

   Hello Maureen, Thank you for choosing One Bistro for your Easter dinner special. We're delighted you enjoyed the atmosphere, service, and festive presentation. We apologize the cinnamon rolls and prime rib didn't quite meet your expectations. Your feedback is invaluable and we'll be sure to pass it along to our team. We're glad to hear you're returning and look forward to your next visit. Sincerely, The One Bistro Team
   

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4. B

   Barbara

   Greater Boston3 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Even with reservations, there was a VERY long wait to be seated. It was so crowded that you had to stand in very long lines at the buffet, and none of the food was warm enough. Paid WAY too much for this experience.
   

   One BistroResponded 1 day ago

   Hi Barbara, Thank you for your feedback following your experience this year at the Easter Brunch Buffet hosted by the Tiffany Ballroom at the Four Points by Sheraton Norwood. We put much time and thought put into creating a lovely Easter experience, and it's unfortunate to hear we missed the mark with you and your family's experience. We appreciate your feedback and will use it to improve our experience for our Easter and Mother's Day Brunch Buffet experiences in the future. Thank you again. Sincerely, The Management Team at the Tiffany Ballroom at the Four Points by Sheraton Norwood
   

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5. K

   Kimberly

   Greater Boston1 review

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   Food was terrible, drinks were terrible as well. Not going there again….
   

   One BistroResponded 1 day ago

   Thanks for visiting us, Kimberly. We're truly sorry to hear that the experience didn't meet your expectations. We take pride in our food and service, so it's disheartening to hear that you found both to be subpar. We appreciate your feedback and will use it to improve. We hope you'll consider giving us another chance in the future. Sincerely, The Management Team at the Four Points by Sheraton Norwood
   

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6. R

   Rita VIP

   Greater Boston16 reviews

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Had an 11:15am brunch- table for 4 very few people at the time; we did ask to change table location, near the window- server refused told us the sitting chart was all ready done and other people were coming; we were only moving closer to the window- for 49.00 you did not get a cup of coffee? Outrageous. Won’t be back!
   

   One BistroResponded 1 day ago

   Thanks for visiting us, Rita. We're truly disappointed to hear that we missed the mark with your experience at our Easter Brunch in One Bistro. We apologize you were not able to change tables, as it is a busy holiday, the seating plan is created in advance, as some diners may have requested a specific table when making their reservation, and to the best of our ability we attempt to honor those requests. We apologize that we didn't meet your expectations, with your table arrangement and the lack of coffee service, and we appreciate your feedback; we will take it into consideration as we strive to improve our service during our special Holiday experiences. We do hope you'll reconsider and give us another chance to serve you better in the future. Sincerely, The Management Team at One Bistro
   

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7. C

   Cheryle

   Greater Boston1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We bring our family of 10 every year for Easter. Food choices, desserts, quality are excellent. The kids love the children’s table with all their favorites that are easily accessible to them. Thank you for a wonder Easter meal and no clean up required. 😊
   

   One BistroResponded 1 day ago

   Thanks for the review, Cheryle! We're thrilled to hear that you and your family continue to choose The Tiffany Ballroom for your Easter Brunch, much thought and time is devoted to creating a lovely holiday atmosphere for you and your family - we're so touched that you rate it so highly. It's great to know that the kids enjoyed our Kid's Favorite's buffet, and that you also enjoy our Buffet choices(for the grown-ups 😉), the desserts and quality met your expectations for a great Easter meal (with no clean up required 😇), we hope you got to visit with the Easter Bunny! We will be sure to share your kind words with our entire team, and we hope to see you and your family again next year! Best, The Team at the Tiffany Ballroom
   

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8. K

   Karen

   Naples1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful Easter celebration on Saturday. The food was delicious and all enjoyed our meal.Our server was excellent! She did a wonderful job. We all enjoyed meeting her.We have eaten there before and definitely will return again.
   

   One BistroResponded 1 day ago

   Hi Karen, We're thrilled to hear that you had a wonderful Easter celebration at One Bistro! It's fantastic to know that you and your friends enjoyed your meals and that our service met your expectations. We're glad to hear that you've enjoyed your previous dining experiences with us and look forward to welcoming you back for more delicious meals and excellent service. Thanks for your kind words and high ratings! Best, The One Bistro Team
   

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9. M

   M

   Hawaii1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic lunch experience. Loved the cranberry walnut salad and chowder
   

   One BistroResponded 1 day ago

   Thanks for the review, M! We're thrilled to hear that you had a fantastic lunch experience at One Bistro. It's great to know that you enjoyed our cranberry walnut chicken salad and seafood chowder. We strive to provide top-notch food and service, and your feedback is a testament to our efforts. We look forward to welcoming you back soon! Sincerely, The One Bistro Team
   

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10. S

    Steve VIP

    Greater Boston79 reviews

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    its one of my favorite place as well. food is always delicious and service is excellent too. I would definitely recommend this place
    

    One BistroResponded 1 day ago

    Thanks for the feedback, Steve! We're thrilled to hear that One Bistro is one of your favorite places and that you enjoy our delicious food and excellent service. Your recommendation means a lot to us, we're always working to provide the best experience for our guests. We look forward to serving you again soon! Sincerely, The One Bistro Team
    

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