Metropole @ 21c Museum Hotel

Metropole @ 21c Museum Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. p

   payal VIP

   Cincinnati9 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Ambience and food was good Server was not very interactive
   

   Metropole @ 21c Museum HotelResponded on February 28, 2025

   Thank you for your feedback! We’re glad to hear you enjoyed the ambiance and food. We’re sorry to hear that the service didn’t meet your expectations, and we’ll be sure to address this with our team. We appreciate your comments and hope to provide you with a better experience on your next visit!
   

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2. S

   Sue

   Cincinnati12 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was excellent!! Service wasn't the best but the food more than made up for it!!
   

   Metropole @ 21c Museum HotelResponded on February 28, 2025

   Thank you for your review! We’re so glad to hear you loved the food! We also appreciate your feedback on the service, and we’ll be sure to work on improving that with our team. We hope to welcome you back soon for an improved experience!
   

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3. A

   Andy VIP

   Cincinnati18 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious, as always!! Changing menu is fun. Will be back.
   

   Metropole @ 21c Museum HotelResponded on February 28, 2025

   Thank you so much for your kind words, Andy! We're thrilled to hear you enjoyed everything, and we’re glad the changing menu keeps things exciting for you. Can’t wait to have you back again soon!
   

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4. M

   Matthew

   Cincinnati1 review

   5.0

   Dined on February 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fantastic experience! The trout was stunning, grilled grits unique, but the true standout was the salmon and crispy rice app. I will most definitely be back!
   

   Metropole @ 21c Museum HotelResponded on February 28, 2025

   Thank you so much for your fantastic review! We’re so happy to hear that you enjoyed the trout, grilled grits, and especially the salmon with crispy rice — it’s one of our favorites too! We can’t wait to welcome you back for another amazing meal. See you soon!
   

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5. C

   Carol VIP

   Cincinnati64 reviews

   4.0

   Dined on February 18, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   My dining companion and I ordered identical meals: the beet salad and the fish of the day, which was trout. We both really enjoyed the beautiful presentation and quality of our dishes. My companion remarked on how wonderful it was to be in a restaurant where it was quiet enough to carry on a conversation.
   

   Metropole @ 21c Museum HotelResponded on February 28, 2025

   Thank you for your wonderful review! We're so happy to hear that both you and your dining companion enjoyed the beet salad and trout, as well as the presentation and quality of the dishes. It's also great to know that you appreciated the peaceful atmosphere—creating a comfortable space for conversation is something we strive for, although it is somewhat a baby bear of a task: not too quiet, not too loud. We are glad we got it right for you. We look forward to welcoming you both back soon!
   

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6. A

   Alyssa

   Denver1 review

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   The food was pretty good, we really liked the shishito hash, but the service was very slow even though they had plenty of staff and it wasn't busy. Then they messed up our check and gave it to another table who paid with a hotel voucher. Then, they spent over 20 minutes trying to figure out what went wrong and void the voucher payment and still charged us the full price. Then, when we went to get our valet, the front desk had lost our ticket, and the valet guy made us walk to our car instead of getting it for us. Poor service.
   

   Metropole @ 21c Museum HotelResponded on February 28, 2025

   Thank you for taking the time to share your experience with us. We’re happy to hear that you enjoyed the shishito hash, but we sincerely apologize for the issues you encountered with both the service and the valet. This is certainly not the experience we aim to provide, and we’re sorry for the confusion with your check and the inconvenience you faced retrieving your car. We’re addressing these concerns with our team to ensure they don’t happen again. Your feedback is important to us, and we hope you’ll give us another opportunity to make it right on your next visit.
   

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7. A

   Adam VIP

   Cincinnati59 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Dinner menu had a nice variety for a limited Valentine’s Day offering. Tomato bisque was delicious and my wife and daughter split a Citrus salad. The main courses were delicious. Service was outstanding and we loved walking the art exhibit after.
   

   Metropole @ 21c Museum HotelResponded on February 28, 2025

   Thank you so much for sharing your experience with us! We're so glad to hear you enjoyed the Valentine’s Day menu. It’s wonderful that you loved your main courses and had a great time with our service. We're also happy to hear you enjoyed the art exhibit afterward — it’s always nice to combine great food with a bit of culture! We hope to welcome you back for another memorable experience soon!
   

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8. E

   Edmond

   Cincinnati44 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have not been here for a number of years. Previously, the portions were small and the prices were too high for what you got. However, last night was fantastic. All four of us had HERB CRUSTED HALIBUT grilled grits, carrot beurre blanc, leek. We had sides of SMASHED YUKON GOLD POTATOES fried rosemary and parmesan and ROASTED CAULIFLOWER miso brown butter, urfa biber, parmesan. The sides were huge and were shared by all four of us. The portions were great and the flavors were amazing. For dessert we had the BASQUE BURNT CHEESECAKE (crustless), which was the best that I have had out at a restaurant. What a change! We will be back. I recommend everyone try this place again!
   

   Metropole @ 21c Museum HotelResponded on February 28, 2025

   Thank you so much for sharing your experience with us, Edmond! We’re thrilled to hear that you enjoyed your meal and that the portions and flavors exceeded your expectations this time around. We’re so glad you loved the Basque burnt cheesecake — we agree, it’s a real treat! We truly appreciate your kind words and recommendation. We can’t wait to welcome you back soon and provide another fantastic dining experience!
   

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9. J

   Jaime

   Cincinnati1 review

   1.0

   Dined on February 14, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I had a reservation at 7:30 on the 14th, I arrived that night and they tell me that the reservation was at 7:30am, I did not hear something more stupid than that, a dinner at 7:30 am, not even in this application you have the option am or pm or the military time, It was my worst Valentine's Day
   

   Metropole @ 21c Museum HotelResponded on February 28, 2025

   Thank you for sharing your feedback, Jaime. We understand your frustration, as digital platforms can be a bit tricky to navigate. We certainly appreciate you considering us to celebrate the holiday, and our sincerest apologies that we were unable to accommodate the time change. We hope that you were still able to enjoy the evening regardless.
   

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10. L

    Lauren

    Columbus1 review

    5.0

    Dined on February 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fantastic experience. Beautiful atmosphere, and culinary highlights were the octopus and sarsaparilla sorbet.
    

    Metropole @ 21c Museum HotelResponded on February 28, 2025

    Thank you so much for your wonderful review, Lauren! We're thrilled to hear you had a fantastic experience and enjoyed the atmosphere. We're especially glad that the octopus and sarsaparilla sorbet stood out to you! We look forward to welcoming you back for another memorable meal soon!
    

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