Merchant

Merchant reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Mike

   Orlando5 reviews

   3.0

   Dined on April 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food was wildly varied in taste and quality. Chicken wings are tiny dry and flavorless but the cheese curds salads and drinks were very good.
   

   MerchantResponded 1 day ago

   Hi there! Thank you so much for gettin back to me. We are certainly willing to refund you your chicken wings....if you would like, of course! But I also fully respect it if that's not what you're looking for and we hope you'll consider giving us another try soon!
   

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2. A

   Abby

   Milwaukee1 review

   1.0

   Dined on April 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Both mine and my husbands dishes were not good… we are not picky people at all and this is by far the worst meal I’ve ever had at a restaurant in Madison. Service was really slow and our server didn’t care to ask us how our food was once. The vegan mushroom dish resembled a microwaveable meal and didn’t even have mushrooms in it. We will not be going back.
   

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3. P

   Paul

   Milwaukee2 reviews

   2.0

   Dined on April 12, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   The food was average compared to other offerings downtown. The service was abysmal. It took us twice as long to get in and out of there as it should.
   

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4. C

   Carol

   Milwaukee12 reviews

   5.0

   Dined on April 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We loved our dinner at The Merchant. The staff is friendly and helpful. The cocktails were perfect. And the dinner was amazing! My husband thoroughly enjoyed his catfish dinner. I had the fried chicken and I can’t decide which part of the dish I enjoyed more. The collard greens were SO delicious! And I highly recommend the corn bread as a side. The chicken, itself, was crispy and delicious. I look forward to returning when we can sit on the patio!
   

   MerchantResponded on April 13, 2025

   Dear Carol, thank you so much for your review! We're absolutely thrilled you and your husband both loved your dished. As well as your cocktails and service! We can't wait for you to return for patio season. We get to start setting it out already this upcoming week! So hopefully we will see you soon :) Cheers!
   

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5. R

   Randy VIP

   Milwaukee18 reviews

   5.0

   Dined on April 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun dinner with friends. The service was excellent, food delicious and beautifully presented. The ambience was perfect for a night out with friends.
   

   MerchantResponded on April 13, 2025

   Thank you so much for your review, Randy! We're so happy to hear you had a great time while out with friends and enjoyed your food, service, and our ambience! We hope you all will return and hope it's very soon :) Cheers!
   

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6. C

   Charles

   Chicago1 review

   2.0

   Dined on April 6, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   The dinners (four people) were quite good, and the noise level not bad. The blackened catfish with optional cornbread was particularly good. The problem was the service: excruciatingly slow and -- worse yet -- uncommunicative. When we arrived, we waited a long time for our server, Austin, to take our order. Then at the end, we waited 25 minutes for two pre-packaged takeout desserts. We would have been more understanding if Austin had come to our table to explain and apologize, but he simply avoided us. As for value, we would give higher marks were it not for those desserts: two very small brownies at $11 each.
   

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7. M

   Mehran

   Philadelphia11 reviews

   4.0

   Dined on April 4, 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   It’s a very nice place to have a glass of wine along with small dishes.  The staff is attentive.  The menu is very ambitious. The entrées are described very well, but the execution can be improved.
   

   MerchantResponded on April 7, 2025

   Thanks for your review, Mehran! We're so happy to hear you enjoyed your service and our menu offerings! We hope you'll join us for another glass of wine very soon :) Cheers!
   

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8. J

   Juli VIP

   Milwaukee21 reviews

   5.0

   Dined on March 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friday night fish fry was great- excellent tasting Cole slaw and freshly breaded fish. More than enough fries and good tartar sauce. Side of sour dough bread was tasty too. Tempted by the cheese curd, which had a super fresh and amazing texture. These are NOT pulled out of the freezer from a bag! Service was great and enjoyed a cocktail prior to dinner, which there are plenty of interesting ones to choose from.
   

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   MerchantResponded on April 3, 2025

   Thank you so much for your review, Juli! We're thrilled you loved your Fish Fry and cheese curds! A true Wisconsin dinner on a Friday :) We're also so happy you enjoyed your service and cocktail as well! We hope you'll join us again soon, we're very much looking forward to it!
   

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9. C

   Chris

   Milwaukee6 reviews

   3.0

   Dined on March 22, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was very good. It was a bit loud and the tables very close together. We waited 20 minutes till our drinks come out. Otherwise, the service was on point.
   

   MerchantResponded on March 23, 2025

   Dear Chris, thanks for your review! We're so happy to hear you loved your food and overall service! Thank you for mentioning the amount of time it took for you to receive your drinks. This is something we're continuing to push with our team is for better speed & efficiency, and we'll certainly use this feedback to continue working towards our goal. Thanks again for joining us and we hope to see you in again very soon! Cheers!
   

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10. I

    Isabella

    Milwaukee14 reviews

    4.0

    Dined on March 22, 2025

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 5

    Their menu at the restaurant was different than their online menu so it was hard to order for our party. The drinks were excellent and the service was great.
    

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