Liv Restaurant - White Oaks Resort & Spa

Liv Restaurant - White Oaks Resort & Spa reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Patricia

   Toronto33 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent brunch here as usual. Always very good service.
   

   Liv Restaurant - White Oaks Resort & SpaResponded 5 days ago

   Thank you Patricia for your 5 star review of our LIV Restaurant on OpenTable! We are delighted to see you enjoyed your most recent dining experience with us. We look forward to the opportunity of welcoming you back at a later date! Warmest regards, Catherine Mitchell Food & Beverage Administrator
   

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2. M

   M

   Toronto3 reviews

   2.0

   Dined on April 19, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   In fairness I have dined here many times and had a wonderful experience. This was my first time doing breakfast in the actual restaurant. Opted to get the classic breakfast instead of doing their buffet. Maybe I came too late in the morning but I got the impression my food was not made to order or possibly reheated. Toast and the tomato were fresh but the bacon was dry and cooked to a crisp (beef jerky would have been better) and the potato hash was burnt. It made me wonder if they took the food from the buffet and reheated it. Not sure what happened but it was a complete fail and I hadn't eaten all morning so I drank water and made the most of it. I will say the meals at the table next to me who did not order from the buffet had sandwiches and it looked phenomenal. My best advice would be do not order the classic breakfast if you prefer service over the buffet.
   

   Liv Restaurant - White Oaks Resort & SpaResponded 5 days ago

   Thank you M for your review of our LIV Restaurant on OpenTable! We are disappointed to see you did not enjoy your most recent dining experience with us. I have forwarded your comments regarding the quality of your breakfast along to our Executive Chef for his review. I trust we were able to make things right for you when you dined with us, however, if this was not the case, I would be pleased to speak with you in greater detail. I can be reached at 1-800-263-5766 ext. 5742 Monday -Friday between 9:30am and 4:30pm. Thank you again for brining your recent dining experience to our attention as we truly value all feedback we receive. We look forward to the opportunity of welcoming you back at a future date. Warmest regards, Catherine Mitchell Food & Beverage Administrator
   

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3. R

   Randy

   San Francisco2 reviews

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the start to the finish, our server was one of the best servers in our over 40 years of fine dining! Heni made it a fun night in celebrating my wife's birthday! The food was top level with great presentation,, and good portions. I highly recommend dining at Liv
   

   Liv Restaurant - White Oaks Resort & SpaResponded 5 days ago

   Thank you Randy for your 5 star review of our LIV Restaurant on OpenTable! We are delighted to see you enjoyed your most recent dining experience with us. Happy Belated Birthday to your wife! Heni is truly one of the best and I will make sure she is recognized through our internal recognition program for our Team Members who go above and beyond to provide exceptional service! We are truly fortunate to have her as part of our team! We look forward to the opportunity of welcoming you back at a later date! Warmest regards, Catherine Mitchell Food & Beverage Administrator
   

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4. M

   Marian VIP

   Toronto5 reviews

   5.0

   Dined on April 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We opted for the Table for 2 menu...selection was great and the food was amazing. Our waitress was Rachel, who was very attentive and professional with a friendly smile. We will definitely return.
   

   Liv Restaurant - White Oaks Resort & SpaResponded on April 17, 2025

   Dear Marian, We are very pleased to see by your 5-STAR rating that you had a great time here at LIV, within White Oaks! Thank you for giving our food, service and ambiance all top ratings, and thank you for posting! I will make sure to forward your comments along to our Outlets Manager with regards to Rachel, as we do have an internal program where we reward great service given by our team members. Rachel is a gem and we are truly fortunate to have her as part of our Team. We look forward to the opportunity of welcoming you back at a later date! Warmest regards, Catherine Mitchell Food & Beverage Administrator
   

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5. K

   Kevin

   Toronto1 review

   4.0

   Dined on April 10, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The restaurant was very nice and clean. The food was very good and a very interesting selection of dishes. Our server Lola was very knowledgeable, super friendly and went way out of here way to make our visit enjoyable.
   

   Liv Restaurant - White Oaks Resort & SpaResponded on April 10, 2025

   Thank you Kevin for your 4 star review of our LIV Restaurant on OpenTable and for recommending us to others! We are delighted to see you enjoyed your most recent dining experience with us. Lola is truly a gem and we are very fortunate to have her as part of our team. I will make sure to forward your comments along to her as I am sure that will make her day! We look forward to the opportunity of welcoming you back at a later date! Warmest regards, Catherine Mitchell Food & Beverage Administrator
   

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6. V

   Vicky

   New York City2 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was great the server was great they just spoke very quiet and made it a little hard to hear
   

   Liv Restaurant - White Oaks Resort & SpaResponded on April 7, 2025

   Thank you Vicky for your 5 star review of our LIV Restaurant on OpenTable! We are delighted to see you enjoyed your most recent dining experience with us. I have forwarded your comments regarding the quiet speaking server to our Outlets Manager for his review so he can address this with our team. We look forward to the opportunity of welcoming you back at a later date! Warmest regards, Catherine Mitchell Food & Beverage Administrator
   

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7. L

   Lindsay Allison

   Toronto3 reviews

   5.0

   Dined on March 31, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   This was our second time enjoying “Table for Two” at Liv. It’s impressive overall & the staff makes every effort to make it a pleasant dining experience. The steak dinner unfortunately arrived cold. We mentioned it & our server kindly & quickly took our plates to remedy. Unfortunately it arrived just warm, definitely not hot a second time. The steaks also were not good cuts & had grizzle - was really tough. My wife’s chicken dinner was fantastic! There were two couples for our visit. We will definitely go back again since it was overall a very pleasant dinner. Hopefully they get better beef in the future & also heat the plates or something. I will say they make guests feel very special! Great staff!
   

   Liv Restaurant - White Oaks Resort & SpaResponded on April 1, 2025

   Dear Lindsay Allison, Thank you for your review of our LIV Restaurant. Our Mission Statement is: "Each Guest and Team Member will be treated as though the success of our business depends on that individual alone". We truly value all feedback we receive and it is very helpful to us to hear that our steak was not a great cut and had grizzle. It is unfortunate you did not get to fully enjoy your meal with us last night. I have forwarded your comments along to our Executive Chef for his review so that he can look into this further with our supplier. I am pleased to read your wife's dinner was fantastic! We truly appreciate your comments and 5 Star Rating and hope you will be back to dine with us again in the near future! Kindest regards, Catherine Mitchell Food & Beverage Administrator
   

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8. JM

   JessM

   Toronto5 reviews

   2.0

   Dined on March 30, 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   The greeting from the front of the hotel was fantastic! The food was good however, the service was poor. We were rushed out without notice by a server and advised housekeeping was coming in soon, followed by shutting off the lights while we were still dining. Our server, Kelly, was great and it’s unfortunate our visit ended like this.
   

   Liv Restaurant - White Oaks Resort & SpaResponded on March 31, 2025

   Thank you JessM for taking the time to let us know about your dining experience with us. I have forwarded your comments along to our Outlets Managers for their review. I understand you may have arrived just prior to closing time, however, you should not have been made to feel rushed in any way as we can accommodate late arrivals. I have asked our managers to review our dining policies, especially the one about about turning out the lights with our serving team. I would be happy to discuss your experience in greater detail and I can be reached at 1-800-263-5766 ext. 5742 Monday-Friday between 9:30am and 4:30pm - or you can respond on OpenTable if that is preferable. I look forward to the opportunity of speaking with you. Warmest regards, Catherine Mitchell Food & Beverage Administrator
   

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9. L

   Leslie

   Toronto6 reviews

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience! Lola’s service was impeccable and our food was outstanding. We cannot wait to come back!
   

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   Liv Restaurant - White Oaks Resort & SpaResponded on March 31, 2025

   Thank you Leslie for your 5 star review of our LIV Restaurant on OpenTable! We are delighted to see you enjoyed your most recent dining experience with us. I will make sure to forward your comments to Lola as I am sure she will be thrilled to see the kind words you wrote about her and your experience! We do recognize our team members who go above and beyond and I will make sure her manager is aware as well. We look forward to the opportunity of welcoming you back at a later date! Warmest regards, Catherine Mitchell Food & Beverage Administrator
   

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10. C

    Clare

    Toronto5 reviews

    5.0

    Dined on March 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a beautiful Anniversary dinner last night at Liv. Food was delicious abd the service from Mirelle and Sarah was outstanding these two young ladies know how to make their guests feel welcome. Thank you you made our Anniversary very special. 19/3/2025
    

    Liv Restaurant - White Oaks Resort & SpaResponded on March 20, 2025

    Dear Clare, Thank you for your wonderful review of our LIV Restaurant on OpenTable! Knowing that you enjoyed each aspect of your experience here with us is very rewarding as your ultimate satisfaction matters deeply to us. It is fabulous to read you found Mirelle and Sarah to be outstanding and it is refreshing to see comments highlighting our wonderful team! I will make sure they are aware of your comments and I am confident it will put a smile on their faces to know you mentioned them in your review. We truly appreciate your 5 Star Rating and hope that you will be back to dine with us again in the near future! Kindest regards, Catherine Mitchell Food & Beverage Administrator
    

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