Lakeside Dining Room - Hotel Eldorado

Lakeside Dining Room - Hotel Eldorado reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Lawrence

   Vancouver5 reviews

   4.0

   Dined on September 21, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Booked the dinnng room and ended up on bar patio so menu got changed on us. Mussels were tasteless and all food was mediocre at best. Disappointed by dressed up pub food although the service was over the top.
   

   Lakeside Dining Room - Hotel EldoradoResponded on September 27, 2024

   Hello Lawrence - Thank you for taking the time to share your experience with us. I’m glad to hear our service met your expectations, but I sincerely apologize for the disappointment you felt regarding the change in your dining location and the quality of the food. We strive to provide a memorable dining experience, and I’m sorry the mussels and other dishes did not meet your standards. Your feedback is invaluable, and I will be sure to share your comments with our culinary team to address these concerns. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfying experience in the future. Thank you once again for your insights! - Francheska Milne - Assistant to the General Manager
   

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2. E

   Elizabeth

   Calgary2 reviews

   5.0

   Dined on September 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent. Food was amazing. The portions were a good size so good value for your money. Lovely ambiance with soft music not too loud.
   

   Lakeside Dining Room - Hotel EldoradoResponded on September 27, 2024

   Hello Elizabeth - Thank you for your fantastic review! We’re thrilled to hear you had such a wonderful experience with us. It’s great to know you enjoyed the excellent service, amazing food, and the lovely ambiance. We take pride in providing good value for our guests, and your feedback on the portion sizes is truly appreciated. Thank you for highlighting the soft music as well; we strive to create the perfect atmosphere for our diners. We can’t wait to welcome you back for another exceptional meal soon! Francheska Milne - Assistant to the General Manager
   

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3. OT

   OpenTable Diner

   Toronto1 review

   5.0

   Dined on September 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A beautiful setting with delicious food and attentive staff!
   

   Lakeside Dining Room - Hotel EldoradoResponded on September 17, 2024

   Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the beautiful setting, delicious food, and attentive service. It’s always our goal to provide an exceptional experience for our guests, and we’re so glad we could do that for you. We look forward to welcoming you back for another delightful visit soon! - Francheska Milne - Assistant to the General Manager
   

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4. R

   Rob VIP

   Vancouver36 reviews

   3.0

   Dined on September 16, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I was disappointed this time with Lakeside Dinning. The Lamb Ribs was ordered medium well and was burnt on the out side and rare in the middle. For this level of restaurant, I expect the server to remove plates and glasses without me noticing, but they seemed to get snatched off the table as the server passed by. When given our menus, I had to request a menu for wine by the glass.
   

   Lakeside Dining Room - Hotel EldoradoResponded on September 17, 2024

   Hello Rob - Thank you for taking the time to provide us with your feedback. I’m sorry to hear your recent visit to Lakeside Dining didn’t meet your expectations, especially as a valued guest. We sincerely apologize for the preparation of your lamb ribs. This is certainly not the standard we aim for, and I’ve shared your comments with our kitchen team to ensure we’re consistently delivering dishes to the exact specifications of our guests. I also regret the service felt rushed, and you had to request a wine menu rather than being provided one. Your dining experience should have been seamless, and we will address these concerns with our team to ensure more attentive and unobtrusive service in the future. We hope you’ll give us another opportunity to serve you in the future.
   

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5. A

   Amanda

   Vancouver1 review

   4.0

   Dined on September 15, 2024

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   I love the eldorado but many of the dishes at the brunch were disappointing. It was a slower day so maybe that was why but I wouldn’t go back for the brunch again.
   

   Lakeside Dining Room - Hotel EldoradoResponded on September 17, 2024

   Hello Amanda - Thank you for sharing your thoughts with us. We truly appreciate your loyalty to The Eldorado and are glad you enjoyed the ambiance and service during your recent visit. However, we're disappointed to hear our brunch offerings didn't meet your expectations this time. We understand how important it is for every meal to be a memorable one, whether it’s a busy or slower day. Your feedback about the brunch will be shared with our culinary team, and we will work on making improvements to ensure the quality of our dishes is always top-notch. We hope you’ll give us another opportunity to impress you, whether for brunch or another dining experience in the future.
   

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6. N

   Nathalie

   Calgary2 reviews

   5.0

   Dined on September 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined early and enjoyed every aspect of our experience. We were able to converse without having to compete with loud music or patron noise and the food was absolutely delicious from the appetizers to the desserts we shared. We would highly recommend!
   

   Lakeside Dining Room - Hotel EldoradoResponded on September 13, 2024

   Hi Nathalie - Thank you so much for your fantastic review! We’re thrilled to hear you enjoyed every aspect of your dining experience with us, from the delicious food to the peaceful ambiance. It’s great to know the quiet atmosphere allowed for a pleasant and relaxing conversation. Your recommendation means a lot to us, and we’re delighted our efforts to create a wonderful dining experience are resonating with our guests. We can’t wait to welcome you back for another memorable meal! - Francheska Milne - Assistant to the General Manager
   

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7. C

   Carla VIP

   Calgary64 reviews

   5.0

   Dined on September 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful cuisine and beautiful atmosphere. Our server was lovely and attentive.
   

   Lakeside Dining Room - Hotel EldoradoResponded on September 12, 2024

   Hello Carla - Thank you so much for your wonderful review! We're thrilled to hear you enjoyed our cuisine and found the atmosphere to be beautiful. It’s great to know our service met your expectations, and we appreciate your feedback on the value aspect as well. We strive to create the best possible experience for our guests and your kind words inspire us to keep up the good work. We look forward to welcoming you back soon! - Francheska Milne - Assistant to the General Manager
   

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8. G

   Greg

   Vancouver1 review

   4.0

   Dined on September 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great time, nice people good vibe! Will definitely go again. Ask to sit on the deck
   

   Lakeside Dining Room - Hotel EldoradoResponded on September 11, 2024

   Hello Greg - Thank you for your wonderful review! We’re thrilled to hear that you had a great time and enjoyed the atmosphere and company at Lakeside Dining Room. It’s fantastic to know that you felt a positive vibe and appreciated the experience. We’re also pleased that you’re planning to visit us again! When you do come back, we’d be happy to arrange a table on the deck for you. Just let us know in advance, and we’ll make sure you have a great spot to enjoy your next meal with us. Looking forward to your next visit! - Francheska Milne - Assistant to the General Manager
   

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9. A

   Alec

   Calgary7 reviews

   5.0

   Dined on September 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great afternoon on the patio watching the boat concierge in action. Great salad and wings looking over the marina. Staff were awesome and attentive. We will be back.
   

   Lakeside Dining Room - Hotel EldoradoResponded on September 11, 2024

   Hello Alec - Thank you so much for your glowing review! We’re thrilled to hear you had a fantastic afternoon on our patio and enjoyed watching the boat concierge in action. It’s wonderful to know our salad and wings hit the mark while you took in the views of the marina. We’re also delighted to hear our staff provided you with attentive and awesome service. Your kind words are greatly appreciated and will be shared with the team. We can’t wait to welcome you back for another great experience. Thank you for choosing Lakeside Dining Room - Francheska Milne - Assistant to the General Manager
   

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10. OT

    OpenTable Diner VIP

    San Diego18 reviews

    2.0

    Dined on September 5, 2024

    1. Overall 2
    2. Food 3
    3. Service 5
    4. Ambience 1

    Outdoor patio was swarming with bees. Taco plate did not come with enough condiments. Setting was nice, but the bees made it a miserable lunch.
    

    Lakeside Dining Room - Hotel EldoradoResponded on September 6, 2024

    Thank you for sharing your feedback with us. We’re glad to hear that you were pleased with our service; we strive to provide excellent service to all our guests. However, we’re sorry to learn your experience with the food and ambiance did not meet your expectations. We apologize for the inconvenience caused by the lack of condiments and the issue with bees on our outdoor patio. We take your feedback seriously and will be addressing these concerns with our team to improve the dining experience. Your feedback on value is appreciated as well, and we will work on enhancing the overall experience. We hope to have the opportunity to serve you better in the future. Francheska Milne Assistant to the General Manager
    

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