Laili

Laili reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Donna

   San Francisco3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   WE enjoyed the excellent service, the food was delicious , the price on par with other more pricey restaurants in this county.
   

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2. S

   Sandy

   San Francisco41 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Eating outside on their charming European inspired patio is always a pleasure! It’s nice and toasty with the heaters, and if there’s a rowdy table ( as we had during our 1,1/2 hour dinner), it’s not a big deal, as there’s adequate room between tables. The wait staff is impeccably professional and wonderfully helpful, and our waiter was funny too! The food is consistently delicious, never disappoints….rather, always delights us with its savory Silk Road spices and perfectly done salmon. What a gem we have in this restaurant! We’re lucky!
   

   LailiResponded 1 day ago

   Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your evening on our patio and that the heaters kept you comfortable. It’s especially heartening to know that our team's hospitality and the flavors of our dishes made your experience memorable. We feel incredibly lucky to have guests like you and truly appreciate your support. We look forward to welcoming you back for another delightful evening soon! Sincerely, Xander N. GM Laili Restaurant
   

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3. H

   Heather

   San Francisco2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the service was excellent. The back patio was lovely, as usual.
   

   LailiResponded 3 days ago

   Thank you so much for your kind words! We're thrilled to hear you enjoyed the food and received excellent service. It's always a pleasure to welcome guests back to our garden patio—thank you for making us a part of your dining tradition! Sincerely, Xander N. GM Laili Restaurant
   

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4. E

   Ellise VIP

   San Francisco14 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is one of my favorite restaurants in Santa Cruz. The interior and the patio are beautiful. The food is wonderful and so is the presentation. Love it!
   

   LailiResponded 5 days ago

   Thank you so much for review and continued support! We're honored to be one of your favorite spots in Santa Cruz. It's wonderful to hear you enjoy both our garden patio and dining room, as well as the food and presentation—we put a lot of care into every detail. We look forward to welcoming you back again soon! Sincerely, Xander N. GM Laili Restaurant
   

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5. OT

   OpenTable Diner VIP

   New York City5 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Taluela was our waitress, and she was exceptional—well put-together, classy, polite, and incredibly attentive to detail. Honestly, she’s the kind of employee any business would be lucky to have—absolutely poachable! The food was excellent, and the ambiance was spot-on. The restaurant is in a great downtown Santa Cruz location, with an old-world, Mediterranean feel. They truly nailed the atmosphere—high ceilings, elegant decor, and a welcoming vibe. Everything was impeccably clean, from the floors and windows to the bathrooms and tables. The staff overall were polite and professional. The European cuisine was absolutely authentic, and we’ll definitely be back the next time we’re in Santa Cruz!
   

   LailiResponded on April 9, 2025

   Thank you so much for the kind and thoughtful review! We're absolutely thrilled to hear that you had such a wonderful experience with us. Talulah is truly a gem, and we're lucky to have her on our team—your praise will absolutely make her day! We're also so glad you enjoyed the food, ambiance, and attention to detail throughout your visit. Creating a welcoming, elegant space with delicious, authentic flavors is what we aim for, and it's incredibly rewarding to know it resonated with you. We can’t wait to welcome you back the next time you're in Santa Cruz! Until then, thank you again for taking the time to share your experience.
   

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6. S

   Suzanne

   Central Coast10 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We lunched today on Lalli's delightful private patio—3 high school friends getting together 60 years later to celebrate our recent birthdays. We began w/ freshly baked naan and the most innovative and flavorful mezze plate we'd ever had.. Along with good and reasonably priced glasses of Pinot Gris and Temparnillo. 2 of us had the lamb kabobs—tender, medium and enticingly seasoned. The apricot chutney, dates and and pomegranate on my chicken flatbread transformed simple, light slices into star performers, especially with the contrast of cardamom-dressed salad greens. Our server was charming, attentive, and knowledgeable. 5 stars all around!
   

   LailiResponded on April 6, 2025

   Thank you so much for choosing Laili to celebrate such a special reunion—we're honored to have been part of your 60-year friendship celebration! It brings us great joy to hear how much you enjoyed your time on our garden patio, from the Mediterranean plate and wine pairings to the lamb kabobs and chicken flatbread. We’re especially happy to know our team helped make the experience even more memorable with warm and attentive service. Wishing you all continued joy and friendship—we hope to welcome you back again soon for another beautiful gathering! Sincerely, Xander N. GM Laili Restaurant
   

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7. S

   Sabina

   San Francisco15 reviews

   5.0

   Dined on April 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect place to enjoy a delicious meal with excellent service
   

   LailiResponded on April 6, 2025

   Thank you so much for your kind words! We're thrilled to hear you enjoyed your meal and received excellent service—that’s exactly the experience we strive to provide for every guest. We truly appreciate you taking the time to share your visit with us, and we hope to welcome you back again very soon! Sincerely, Xander N. GM Laili Restaurant
   

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8. H

   Helen

   San Francisco1 review

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great food! The beef and lamb kabobs and accompanying sauces were delicious!!
   

   LailiResponded on April 3, 2025

   Thank you so much for the kind words! We're so glad you enjoyed the beef and lamb kabobs—those sauces really bring it all together. We hope to have you back again soon to try more of the menu! Sincerely, Xander N. GM Laili Restaurant
   

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9. P

   Peter

   San Francisco1 review

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was outstanding. The kitchen seemed to be understaffed so they were only able take us about 20 minutes after the reservation time, but after that the service was good.
   

   LailiResponded on April 3, 2025

   Thank you so much for your kind words about the food—we’re thrilled to hear you enjoyed it! We truly appreciate your patience with the delay in seating. We were unexpectedly short-staffed in the kitchen that evening, and we’re working hard to ensure smoother timing moving forward. We're glad the service met your expectations once you were seated, and we hope to welcome you back again soon for an even better experience! Sincerely, Xander N. GM Laili Restaurant
   

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10. J

    James

    San Francisco2 reviews

    5.0

    Dined on March 29, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always great food and service. The best in Santa Cruz!
    

    LailiResponded on April 3, 2025

    Thank you so much for the kind words and continued support! We're honored to be your go-to spot in Santa Cruz and look forward to serving you again soon! Sincerely, Xander N. GM Laili Restaurant
    

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