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HRC Key West Exterior - Hard Rock Cafe - Key West, Key West, FL

Hard Rock Cafe - Key West

4.1
4.1
512 Reviews
$30 and under
American
313 Duval St, Key West, FL 33040

Make a reservation

2 people
7:00 PM
Booked 4 times today
Experiences are available.

About this restaurant

  • Great for outdoor dining
  • Lively
  • Great for live music
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of operation
    Mon–Fri, Sun 11:00 am–11:00 pm Sat 11:00 am–2:00 am
  • Phone number
  • Payment options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Chef Jeff Victor
  • Catering
    Please email keywestsales@hardrock.com about our off-site catering options for your next event!
  • Private party facilities
    Hard Rock Cafe Key West would like to host your celebration by creating an unforgettable experience in our eclectic and unconventional venue located in the heart of downtown Key West! Hard Rock Cafe Key West’s exceptional service will have you partying like a rock star in true Key West style!
  • Private party contact
    Jaycee Saldo Giddens: (305) 293-0230
  • Delivery & takeout
  • Neighborhood
    Key West
  • Cross street
    Caroline St.
  • Parking details
    Metered parking is available on Duval Street.
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
Gift card

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Experiences

  • Cinco de Mayo

    May 1, 2025 - May 5, 2025
    Time to Fiesta! Join us May 1st – 5th for sizzling fajitas and hand-crafted margaritas. • Featuring Our: • Legendary Fajitas • Chips & Queso And Jumbo Margaritas in different flavors • Baja California Blackberry • Cancun Orange Cadillac • Mexico City Mango
    Cinco de Mayo Photo
  • Mother's Day

    May 10, 2025 - May 11, 2025
    Our Mother's Day is Here! And it's as special as she is. Book your reservation now for the ultimate Hard Rock experience.
    Mother's Day Photo

Private dining

What 512 people are saying

Hard Rock Cafe - Key West reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on recent ratings
  • 4.1Food
  • 4.1Service
  • 4.3Ambience
  • 3.9Value

NoiseModerate

Loved For

  • Key West / Florida Keys

    Good for groups

  • Key West / Florida Keys

    Hot spot

  • Key West / Florida Keys

    Lively

  • Key West / Florida Keys

    American

  • Florida Keys - Monroe County

    Good for groups

  • Florida Keys - Monroe County

    Hot spot

  • Florida Keys - Monroe County

    Lively

  • Florida Keys - Monroe County

    American

Review summary

AI-generated from verified diner reviews
Hard Rock Cafe Key West offers a vibrant atmosphere perfect for people-watching on Duval Street. Patrons praise the "excellent outdoor seating" and "great service." The Legendary Burger and BBQ pulled pork sandwich receive positive mentions, and the Marshall Morlock Band's performances are "off the charts." However, some note inconsistent service and food quality.

512 Reviews
  1. Tara VIP

    Philadelphia8 reviews

    5.0

    Dined on April 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Awesome place to eat and watch all the action on Duval street.
    Hard Rock Cafe - Key WestResponded 2 days ago
    Hi Tara! Thanks for visiting us and for taking time to leave a positive review. People watching while sipping a cocktail on Duval Street is always a great way to spend an afternoon. We can't wait to have you back. Lesley Smith, Operations Manager

    Is this helpful?

  2. Nick

    Orlando13 reviews

    2.0

    Dined on April 15, 2025

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 2
    Over all food was not good at all. The apple desert was not warm and apples weren’t cooked. The coffee was very light tasted bad. The service was great but food was very bad.
    Hard Rock Cafe - Key WestResponded 2 days ago
    First, I'd like to apologize that your visit fell short of our usually high standards. We strive to give our guests a great experience every time! I appreciate the feedback as it gives us the opportunity to look at operations. Typically, the Apple Cobbler is my favorite dessert, so there is definitely an opportunity to review this with staff and see where the preparation of your dessert went wrong. Your comments will go a long way to help us improve going forward and I appreciate the honest feedback. Please feel free to reach out to me at the café or through OpenTable if I can be of any further assistance. Lesley Smith, Operations Manager

    Is this helpful?

  3. mariano

    New York City7 reviews

    5.0

    Dined on April 12, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excelente lugar en key west para ir en familia y amigos
    Hard Rock Cafe - Key WestResponded on April 15, 2025
    Thank you for visiting and bring the friends and family Mariano. We appreciate your feedback and look forward to seeing you in the future. Positive reviews such as yours are always welcome. Kim - General Manager

    Is this helpful?

  4. Brian

    New Jersey5 reviews

    4.0

    Dined on April 2, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Good food at reasonable prices for the area. A bit noisy but to be expected for this property.
    Hard Rock Cafe - Key WestResponded on April 3, 2025
    Thank you for the feedback and positive comments Brian. We hope to see you again soon. Kim - General Manager

    Is this helpful?

  5. James

    Key West3 reviews

    5.0

    Dined on March 30, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    The Legendary Burger was great and the service from our server, Jordan, was excellent. The Marshall Morlock Band was playing that night and they are definitely the best show in Key West.
    Hard Rock Cafe - Key WestResponded on April 12, 2025
    Thank you so much James for the great review. We love hosting the Marshall Morlock Band. They truly are one of the best on the island. Jordan is a pretty awesome server as well. He really likes what he does and it shows. Thanks again and we look forward to seeing you at some of the future events we host. Kim - General Manager

    Is this helpful?

  6. Randall VIP

    Minneapolis55 reviews

    1.0

    Dined on March 27, 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 4
    Unbelievable poor experience. Hard Rock Key West has a long history of bad experiences. Wrong food orders, drinks (ordered first) arrived about 1/2 way through dinner - weel after our food had arrived. Waiter put in the wrong desert order, server who delivered the deserts agreed to correct the mistake, then the original waiter who made the mistake wanted to charge us for his mistake. We had to interact with the Manager twice during the visit. Manager corrected everything, but really frustrating and a lot of wasted time. One of our kids noticed just about everyone else being served by the same waiter was having similar problems.
    Hard Rock Cafe - Key WestResponded on April 1, 2025
    First, I'd like to apologize that your visit fell short of our usually high standards. We strive to give our guests a great experience every time! I appreciate the feedback as it gives us the opportunity to look at operations. Not only on this evening but with this particular server. There are lots of training opportunities here based on your feedback. Your comments will go a long way to help us improve going forward. Please feel free to reach out to me at the café or through OpenTable. I would like to invite you back as my guest and hope to show you what Hard Rock Key West truly has to offer. Kimberly - General Manager

    Is this helpful?

  7. Randall VIP

    Minneapolis55 reviews

    4.0

    Dined on March 25, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    Dramatic improvement over previous years' experience. Food and deserts always good; and noticeable improvement in service.
    Hard Rock Cafe - Key WestResponded on March 26, 2025
    Thank you for your kind review and comments Randall. We appreciate the time you took to let us know how we are doing. Its comments like these that help us take pulse and guide us in the right direction. Thank you again and we hope to see you again soon. Kim - General Manager

    Is this helpful?

  8. OpenTable Diner

    Chicago1 review

    1.0

    Dined on March 21, 2025

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 2
    Food was disgusting. Burgers & fries were not hot. My 12 year old son couldn’t even eat it.
    Hard Rock Cafe - Key WestResponded on March 22, 2025
    First, I'd like to apologize that your visit fell short of our usually high standards. We strive to give our guests a great experience every time! Please feel free to reach out to me at the café or through OpenTable. I would love to discuss your visit, your food, and opportunities we can seize to better serve guests such as yourself. Lesley Smith, Operations Manager

    Is this helpful?

  9. TIM VIP

    Detroit14 reviews

    2.0

    Dined on March 17, 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    Service was slow food was mundane and overpriced. Drinks were weak and overpriced.
    Hard Rock Cafe - Key WestResponded on March 22, 2025
    Tim, I apologize that your visit fell short of our usually high standards. We strive to give our guests a great experience every time! Please feel free to reach out to me at the café or through OpenTable. I would love to discuss your visit and opportunities we can seize to better serve guests such as yourself. Lesley Smith, Operations Manager

    Is this helpful?

  10. JoeH

    New York City5 reviews

    5.0

    Dined on March 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The waitress was friendly and helpful
    Hard Rock Cafe - Key WestResponded on March 22, 2025
    Thank you for your visit and taking time to leave a positive review and comments. We look forward to serving you again in the future. Lesley Smith, Operations Manager

    Is this helpful?

FAQs

Hard Rock Cafe - Key West offers takeout which you can order by calling the restaurant at (305) 293-0230.

Hard Rock Cafe - Key West is rated 4.1 stars by 512 OpenTable diners.

Hard Rock Cafe - Key West does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. Key West / Florida Keys
  4. Florida Keys - Monroe County
  5. Key West

Make a reservation

2 people
7:00 PM
Booked 4 times today
Experiences are available.
Google Map for Hard Rock Cafe - Key West

313 Duval St, Key West, FL 33040

Additional information

  • Cross street
    Caroline St.
  • Neighborhood
    Key West
  • Hours of operation
    Mon–Fri, Sun 11:00 am–11:00 pm Sat 11:00 am–2:00 am
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Metered parking is available on Duval Street.
  • Payment options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Executive chef
    Chef Jeff Victor
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
  • Delivery & takeout
  • Phone number
  • Catering
    Please email keywestsales@hardrock.com about our off-site catering options for your next event!
  • Private party facilities
    Hard Rock Cafe Key West would like to host your celebration by creating an unforgettable experience in our eclectic and unconventional venue located in the heart of downtown Key West! Hard Rock Cafe Key West’s exceptional service will have you partying like a rock star in true Key West style!
  • Private party contact
    Jaycee Saldo Giddens: (305) 293-0230
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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