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Customshop, Charlotte, NC

Customshop

4.8
4.8
1854 Reviews
$50 and over
Contemporary American
1601 Elizabeth Ave, Charlotte, NC 28204

Make a reservation

2 people
10:30 PM
Booked 27 times today

About this restaurant

  • Good for special occasions
  • Charming
  • Neighborhood gem
Customshop is a chef-driven restaurant that showcases local farms and purveyors in an effort to bring our guests the highest quality ingredients within our community. Executive Chef and Owner Andres Kaifer along with his team believe in crafting honest straightforward food with an elevated modern touch that delivers something truly unique. Weekly menu changes allow us to highlight the seasonality of food and the beauty of North Carolina produce, seafood, and specialty items. With stylistic inspiration from Spain, Italy, and France, our neighborhood restaurant aims to make everyone feel welcome. We are proud to offer a seasonal cocktail menu that also takes an ingredient-first approach and looks to mirror the creativity and ingenuity of our culinary team. Our wine list is curated around a balance of old-world staples as well as new and emerging producers pushing the envelope. We cannot wait to serve you on your next date night, post-work drinks with friends, or at a family celebration.

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    Contemporary American, Contemporary European
  • Hours of operation
    Dinner Tue–Sat 5:00 pm–10:00 pm
  • Phone number
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Andres Kaifer
  • Catering
    Please contact us at info@customshopfood.com for all catering inquiries!
  • Private party facilities
    Please contact us at info@customshopfood.com for all private event inquiries. We're happy to answer any questions you might have!
  • Neighborhood
    Elizabeth
  • Cross street
    Travis
  • Parking details
    Surface lot located across the street from and behind the restaurant.
  • Public transit
    Lynx Gold Line Trolley
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Non-Smoking, Wheelchair Access, Wine
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What 1,854 people are saying

Customshop reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.8Food
  • 4.8Service
  • 4.7Ambience
  • 4.5Value

NoiseModerate

Loved For

  • Charlotte

    Contemporary American

Review summary

AI-generated from verified diner reviews
Customshop is celebrated for its "excellent cocktails and food," "amazing service," and "creative take on dishes." Diners rave about the "outstanding" seasonal menu and "premium bourbon selection." The cozy ambiance and attentive staff make it ideal for special occasions. Despite occasional service hiccups, it's highly recommended for its consistent quality.

1,854 Reviews
  1. Lynn VIP

    Houston42 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We were visiting Charlotte and had time for just one dinner out - and boy, did we luck out with our choice! Custom shop is in a very charming neighborhood and the ambiance inside is really lovely - modern but cozy with a lovely bar area. It's like having dinner in a sophisticated and artsy friend's home. My friend and I sat at the bar. The bartender is delightful and the cocktails were innovative and delicious. Our dinner (hamachi crudo) and two pastas was really outstanding. I'm still dreaming about the pastas (agnolotti and canestri) were just incredible! I'll definitely be back!

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  2. Caitlin VIP

    Charlotte2 reviews

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The staff and dining experience consistently go above and beyond expectations.

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  3. Rodney

    Charlotte14 reviews

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    One of our choice places for a consistently good dining experience. On this occasion, booked last minute thru Open Table which was very easy. Took a late reservation as that is what was available on short notice. Very attentive service. CS is more of small plate / sharing spot but the there is a full entree menu, though somewhat short on offerings - a meat, fish, shellfish and vegetarian option plus sharable pastas which could be an entree. Our selections of appetizers / salads and entrees were all excellent -- unusual preparations sourced with local NC ingredients. Everything being served around us at other tables looked delicious too and seemed to be equally enjoyed by other diners. Nice cozy atmosphere with an energetic vibe.

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  4. francesca

    Charlotte38 reviews

    3.0

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 1
    Way too loud for a small intimate environment. I wanted to love it but I was very disappointed. They had wonderful reviews but from the beginning we arrived at 7:36 for an 8:00pm reservation and we were told closer to our reservation. They suggested we sit outside, which we did. Bartender came outside, my husband ordered a glass of wine, and never asked me if I wanted anything. I stopped him to grab me a glass of water. Very odd. Anyway, We went into dinner and it was fine but not the best. Thank you

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  5. Melissa

    Charlotte5 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We came in at 9:15. Food was amazing as always, but service blew us away! Our server was so friendly and had some great recommendations.

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  6. Alex

    Nashville4 reviews

    5.0

    Dined on April 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Really tasty food and cocktails. Cozy atmosphere with moderate sound level throughout the restaurant. Polite and very attentive wait staff. Reasonably priced for the quality of food. Would recommend as a great date night.

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  7. Lauran VIP

    Charlotte7 reviews

    5.0

    Dined on April 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent cocktails and food. Attentive wait staff and very helpful in choosing our dishes!

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  8. Le'Asia VIP

    Detroit9 reviews

    5.0

    Dined on April 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My husband and I went to celebrate our wedding anniversary, and we had a wonderful experience. The food was delicious, and the service was great. The ambience was also lovely. Would highly recommend and we’ll definitely be back!

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  9. Brandon

    Charlotte3 reviews

    4.0

    Dined on April 13, 2025

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5
    Had to wait a little bit to be seated despite having a reservation. Other than that, it was good

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  10. Lizzy

    Coastal Georgia1 review

    5.0

    Dined on April 12, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Excellent service and food as usual. One of the best places in Charlotte. Don’t skip dessert!

    Is this helpful?

FAQs

Customshop is rated 4.8 stars by 1854 OpenTable diners.

Customshop does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. Charlotte
  4. Charlotte
  5. Elizabeth

Make a reservation

2 people
10:30 PM
Booked 27 times today
Google Map for Customshop

1601 Elizabeth Ave, Charlotte, NC 28204

Additional information

  • Cross street
    Travis
  • Neighborhood
    Elizabeth
  • Hours of operation
    Dinner Tue–Sat 5:00 pm–10:00 pm
  • Price
    $50 and over
  • Cuisines
    Contemporary American, Contemporary European
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Surface lot located across the street from and behind the restaurant.
  • Public transit
    Lynx Gold Line Trolley
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Andres Kaifer
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Non-Smoking, Wheelchair Access, Wine
  • Phone number
  • Catering
    Please contact us at info@customshopfood.com for all catering inquiries!
  • Private party facilities
    Please contact us at info@customshopfood.com for all private event inquiries. We're happy to answer any questions you might have!
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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