Chops City Grill - Naples, FL

Chops City Grill - Naples, FL reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. j

   joelle

   Philadelphia4 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Our steaks were charred on the outside which made them taste burnt. Pretty disappointing considering this place was highly recommended. The staff were friendly and the ambiance was nice. Cocktails were tasty. The shrimp cocktail was excellent. The steaks were the worst part.
   

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2. V

   Vincent VIP

   New York City48 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The beet with candied nut salad was a great starter. I had the Chicago rid eye steak with the optional blackberry wine sauce, both of which were delicious. The meat was tender and flavorful. Highly recommended.
   

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3. L

   Lloyd

   Naples5 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The restaurant was very nice except it needed a facelift
   

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4. a

   anthony VIP

   Greater Boston10 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was my Birthday meal and the staff could not have made the night any more special . The chops team is the best of the best and the food was amazing. This is why it’s my go to place
   

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5. A

   Alberto VIP

   Miami4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service! The ribeye was perfect and our server too
   

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6. R

   Ron VIP

   Naples45 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our reservation was timely, bartender great, service excellent. Food was very good and management visited our table.
   

   Chops City Grill - Naples, FLResponded 5 days ago

   Dear Ron, Thank you for sharing your perfect evening at Chops Naples! We love hearing how your experience unfolded seamlessly - from your timely reservation to exceptional service at both our bar and table. These are exactly the high standards we strive to maintain on 5th Avenue South. It's particularly gratifying to know that our management team had the pleasure of connecting with you personally. These moments of engagement help us ensure we're delivering the flawless dining experience our guests deserve. Thank you for taking the time to highlight so many aspects of your visit. We look forward to creating more memorable evenings for you soon. Warm regards, The Chops Naples Team
   

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7. S

   Scott

   Miami2 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   Great restaurant and food. However, they apparently were overbooked for Easter. Our reservation was for 8:00 and we did not get seated until almost 8:30. They offered us a very crowded table outside but we wanted indoors and got a tiny uncomfortable triangular booth alongside the kitchen line prep station which was obnoxious. Otherwise, they could not say how long it would take to get a regular table. It was very disappointing that they cannot manage busy nights better. That being said, our server was excellent, as was the food.
   

   Chops City Grill - Naples, FLResponded 5 days ago

   Dear Scott, Thank you for your detailed feedback about your Easter dinner at Chops Naples. While we're pleased that our culinary team and server delivered the excellence you deserve, we sincerely apologize for the significant delay with your reservation and the less-than-ideal seating arrangement. Holiday evenings are special occasions that deserve meticulous planning and execution. The waiting time you experienced and the compromised seating solution fell short of our standards for 5th Avenue South. We're grateful that despite these challenges, our service team and cuisine maintained the high quality you expect from Chops. Thank you for taking the time to share both aspects of your evening. Warm regards, The Chops Naples Team
   

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8. m

   michael VIP

   Philadelphia44 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We chose to eat the bar this time. Bartenders were fantastic and food was great as always.
   

   Chops City Grill - Naples, FLResponded 5 days ago

   Dear Michael, We love that you chose our bar for your evening at Chops Naples! Your perfect ratings and praise for our bartenders make us proud - they truly understand how to create that special experience at our 5th Avenue South location. Thank you for highlighting how our bar space serves everything from creative cocktails to special celebrations. We look forward to welcoming you back soon. Warm regards, The Chops Naples Team
   

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9. V

   Vincenzo

   Naples18 reviews

   3.0

   Dined on April 19, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Fantastic food. Slow service. Our waiter seemed to be covering too many tables/playing catch up.
   

   Chops City Grill - Naples, FLResponded 5 days ago

   Dear Vincenzo, Thank you for taking the time to share your recent experience at Chops Naples. We're delighted that our cuisine met the high standards you expect from us on 5th Avenue South, earning your perfect rating. However, we're concerned about the pace of service you experienced. While we take pride in our attentive service standards, it's clear we fell short during your visit. Your observation about server coverage is valuable feedback that helps us maintain the exceptional level of attention each guest deserves. We appreciate your candid review as it helps us refine our service approach to match the excellence of our cuisine. Thank you for bringing this to our attention. Warm regards, The Chops Naples Team
   

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10. C

    Constance VIP

    Naples6 reviews

    5.0

    Dined on April 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always exceed expectations, one of naples finest restaurants
    

    Chops City Grill - Naples, FLResponded 5 days ago

    Dear Constance, We're touched by your gracious words about Chops Naples! Your perfect ratings and recognition as "one of Naples' finest" inspire us to keep exceeding expectations here on 5th Avenue South. It's guests like you who understand and appreciate our commitment to excellence that make every evening special. Thank you for taking the time to share your perfect experience. We look forward to creating more memorable moments for you soon. Warm regards, The Chops Naples Team
    

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