Chops City Grill - Bonita Springs, FL

Chops City Grill - Bonita Springs, FL reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Juan VIP

   Naples64 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived early and enjoyed happy hour cocktails at the bar. Our server was very attentive and the tomahawk was delicious.
   

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2. M

   Michael VIP

   Chicago20 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always great food! Andrew was an excellent waiter.
   

   Chops City Grill - Bonita Springs, FLResponded 3 days ago

   We're honored by your wonderful 5-star rating! ⭐ Thank you for making Chops City Grill part of your culinary journey. We look forward to welcoming you back for another exceptional experience! ✨
   

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3. L

   Linda VIP

   New York City64 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Chops is always great and it was a special occasion but the prices are outrageous. Also we felt that we were guided to more expensive entrees and sides than we were planning on going with. Our fault but cost us about $100 more than it could have.
   

   Chops City Grill - Bonita Springs, FLResponded 3 days ago

   Dear Linda, Thank you for choosing Chops Naples for your special occasion. While we're pleased that you enjoyed our ambiance and found both the food and service to meet our high standards, we take your feedback about value and menu guidance very seriously. Our goal is to ensure every guest feels comfortable with their dining choices, regardless of price point. Your observation about feeling guided toward more expensive options is particularly valuable feedback that we'll share with our service team. We want our recommendations to enhance your experience, not create any regret. We appreciate your continued loyalty to Chops and your candid feedback. Warm regards, The Chops Naples Team
   

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4. B

   Bill VIP

   New York City32 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   In an effort (apparently) to capitalize on a holiday weekend they jammed too many tables in causing uncomfortable crowding. Additionally we were rushed through our meal so they could turn the table sooner. Main course brought out well before anyone had finished their starters. (In fairness, mgr recognized the error and comped starters.) Food as always was superb but i dont think food alone is worth over $100 per head. The “dining experience” was missing.
   

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5. S

   Sally

   New York City3 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was wonderful. Staff very attentive. Large group and service was great
   

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6. H

   Holly

   Naples3 reviews

   4.0

   Dined on April 11, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service and food were fantastic. The seating was not good. There were tables available and they jammed us in a table with people on both sides of us. The tables were way to close and when pay that kind of money, you don’t want to hear the conversations on both sides of you.
   

   Chops City Grill - Bonita Springs, FLResponded on April 14, 2025

   Dear Holly, Thank you for sharing your thoughts about your April 11th evening with us. While we're honored by your high praise of our cuisine and service, we regret that your seating arrangement detracted from the intimate dining experience you deserved. At Chops Bonita Springs, the ambiance is as essential as the cuisine in creating memorable evenings. Your feedback about table spacing is valuable as we continuously refine our guests' comfort and privacy. We appreciate your insights as they help us maintain the sophisticated dining experience our guests expect. Best wishes, The Chops City Grill Bonita Team
   

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7. D

   Dr Lloyd VIP

   Naples21 reviews

   5.0

   Dined on April 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent. We shared the tomahawk steak on Tuesday. The service was excellent and ambiance is lovely. Will definitely return
   

   Chops City Grill - Bonita Springs, FLResponded on April 14, 2025

   Dear Dr. Lloyd, Thank you for sharing your wonderful experience from your April 8th evening at Chops Bonita Springs. We're delighted that our signature tomahawk steak created a memorable Tuesday dining experience for you. Your perfect ratings across all categories reflect the careful attention we put into every aspect of your visit - from the precise preparation of your shared tomahawk to the refined ambiance that has made us a trusted destination in Bonita Springs. We look forward to crafting another exceptional evening for you soon. Warm regards, The Chops City Grill Bonita Team
   

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8. J

   Jim VIP

   Naples27 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything special! Service, food, ambiance. Never fails to impress/
   

   Chops City Grill - Bonita Springs, FLResponded on April 7, 2025

   Dear Jim, Your gracious words about your April 5th evening with us perfectly capture what we've been crafting at Chops Bonita Springs for over two decades - those magical moments where every element comes together seamlessly. We particularly appreciate you noting our wine selection. Our carefully curated wine program has always been a source of quiet pride, offering the perfect complement to every dish that leaves our kitchen. It's wonderful to hear that we maintained our legacy of excellence across service, cuisine, and atmosphere. Thank you for taking the time to share your experience. We look forward to crafting many more memorable evenings for you. Warm regards, The Chops City Grill Bonita Team
   

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9. D

   Douglas VIP

   Naples4 reviews

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always good food and great service. Also good for larger family dinners
   

   Chops City Grill - Bonita Springs, FLResponded on April 7, 2025

   Dear Douglas, Your kind words about your April 4th evening at Chops Bonita Springs resonate deeply with our commitment to consistent excellence. We take particular pride in your mention of accommodating family gatherings - there's something special about being the chosen venue where families create lasting memories over an exceptional meal. Your recognition of both our cuisine and service speaks to what we've carefully cultivated over two decades in Bonita Springs - an environment where polished service meets culinary excellence, perfect for those meaningful family occasions. Thank you for taking the time to share your experience. We look forward to hosting your next family gathering. Warm regards, The Chops City Grill Bonita Team
   

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10. B

    Brian VIP

    Milwaukee118 reviews

    5.0

    Dined on April 3, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent overall experience, drinks, service, and the food was awesome!
    

    Chops City Grill - Bonita Springs, FLResponded on April 7, 2025

    Dear Brian, Thank you for sharing your thoughts about your April 3rd evening with us. Your description of an 'excellent overall experience' is exactly what we aim to orchestrate each night at Chops Bonita Springs - where exceptional cuisine meets attentive service in our carefully curated atmosphere. We're particularly pleased that you enjoyed the harmony of our craft cocktails, culinary offerings, and personalized service. Your detailed feedback helps us maintain the high standards that have made us a cherished destination in Bonita Springs. We look forward to welcoming you back for another memorable evening. Warm regards, The Chops City Grill Bonita Team
    

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