In addition to the OpenTable Terms of Use and Rewards Program Terms, the following terms (“Dining Rewards Terms”) apply to certain dining-related rewards for which Dining Points are redeemable under the U.S. OpenTable Rewards program (“Dining Rewards”). It is your responsibility to read and understand the terms regarding the OpenTable Rewards program, including these Dining Rewards Terms. OpenTable may update or revise these Dining Rewards Terms from time to time. You agree that you will review these Dining Rewards Terms periodically. You are free to decide whether or not to accept a modified version of these Dining Rewards Terms, but accepting these Dining Rewards Terms, as modified, is required for you to continue using the content, features, and services (the “Services”) made available by OpenTable. You may have to click “accept” or “agree” to show your acceptance of any modified version of these Dining Rewards Terms. If you do not agree to these Dining Rewards Terms or any modified version of these Dining Rewards Terms, you must terminate your use of the Services, in which case you will no longer have access to your OpenTable account.
Availability. From time to time, OpenTable may allow Dining Points to be redeemable for Dining Rewards in certain geographies for certain users. OpenTable reserves the right to change or terminate this redemption option without notice.
Activation of Dining Rewards. When you redeem your Dining Points for Dining Rewards, you will receive a Dining Reward activation email. In order to redeem your Dining Reward, you must activate it within 12 months of receiving the activation email.
Redemption of Dining Rewards. Once you activate a Dining Reward, you may redeem it only by making a reservation on OpenTable. Dining Rewards may be redeemed for one of the following options (“Reward Cards”), in OpenTable’s sole discretion, depending on the restaurant, date and time of the reservation being made.
- Redemption for Restaurant Gift Cards. Dining Rewards may be redeemed for electronic gift cards or gift certificates issued by participating third-party restaurants (each, a “Gift Card Restaurant”) in available U.S. locations (each, a “Restaurant Gift Card”). In order to redeem a Dining Reward for a Restaurant Gift Card, a member must make a qualifying reservation on OpenTable at a Gift Card Restaurant. The value of the Restaurant Gift Card shall be determined in OpenTable’s sole discretion and may depend on, among other factors, the restaurant, date and time of the reservation being made. Upon redemption, we will email a link to the Restaurant Gift Card to the member and notify the applicable Gift Card Restaurant, as further described in our Privacy Policy. All Restaurant Gift Cards are also subject to the applicable Gift Card Restaurant’s terms and conditions. In order to use your Restaurant Gift Card, you must apply it toward your meal at the reservation for which you redeemed your related Dining Reward. If you cancel or do not show up for a reservation for which you redeemed your Dining Reward for a Restaurant Gift Card, you must make another reservation at the same Gift Card Restaurant in order to use your Restaurant Gift Card.
- Redemption for OpenTable Dining Reward Prepaid MasterCards®. Dining Rewards may be redeemed for OpenTable Dining Reward Prepaid MasterCards® (each, a “MasterCard® Reward Card”). The MasterCard® Reward Cards are issued by the applicable issuing bank. In order to redeem a Dining Reward for a MasterCard® Reward Card, a member must make a qualifying reservation on OpenTable at a participating third-party restaurant in available U.S. locations that accepts MasterCard® (each, a “MasterCard® Restaurant”). The value of the MasterCard® Reward Card shall be determined in OpenTable’s sole discretion and may depend on, among other factors, the restaurant, date and time of the reservation being made. Upon redemption, we will email a link to the MasterCard® Reward Card to the member (or provide the MasterCard® Reward Card in such other format at OpenTable’s sole discretion). All MasterCard® Reward Cards are subject to the applicable issuing bank’s terms and conditions. In order to use your MasterCard® Reward Card, you must apply it toward your meal at the reservation for which you redeemed your related Dining Reward. MasterCard® Reward Cards expire one year after the end of the month of their issuance. If you cancel or do not show up for a reservation for which you redeemed your Dining Reward for a MasterCard® Reward Card, you must make another reservation at a participating MasterCard® Restaurant in order to use your MasterCard® Reward Card. The value of the MasterCard® Reward Card may be adjusted depending on the restaurant, date and time of such new reservation.
Expiration. Dining Rewards expire one year after you receive the activation email for such Dining Rewards.
Other Terms
- All redemptions of Dining Points, Dining Rewards and Reward Cards are final.
- Dining Rewards may only be redeemed in full (no partial redemptions) and for Reward Cards in the same currency as the applicable Dining Reward.
- Except to the extent required by applicable law, Dining Rewards and Reward Cards are not redeemable for cash.
- Resales or transfers of Dining Rewards or Reward Cards are prohibited.
- Dining Rewards and Reward Cards are non-returnable and non-refundable.
- Reward Cards can only be used towards meals at the applicable reservation.
- OpenTable is not responsible for any Dining Rewards or Reward Cards used without your permission or for any lost, stolen or destroyed Dining Rewards or Reward Cards. OpenTable may, in its sole discretion, cancel and replace a lost, stolen or destroyed Dining Reward or Reward Card (if it has not already been redeemed) with a new Dining Reward or Reward Card, as applicable.
- OpenTable may add to, withdraw, limit, change, or cancel any or all of the Dining Rewards or Reward Card options and their applicable terms in its sole discretion without notice.
If you need further information, please visit our FAQs.
REVISION DATE: January 17, 2018