Benihana - Newport Beach, CA

Reseñas de Benihana - Newport Beach, CA de comensales del restaurante. Basadas en valoraciones recientes.

1. t

   thomas

   San Diego7 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 4
   3. Servicio 4
   4. Ambiente 3

   The table was ready when requested, the server Jake, was patient with our three grandsons and Aurelio, our cook, really entertained them. Food was solid and it was a great meal experience.
   

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2. K

   Karina

   Condado de Orange1 reseña

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Always a great experience, especially for birthdays
   

   Benihana - Newport Beach, CARespuesta enviada hace 4 días

   Hello Karina, Thank you for choosing Benihana - Newport Beach, CA for your birthday celebration! We're thrilled to hear that you had a great experience and enjoyed our food and service. Your kind words mean a lot to us. We look forward to serving you again soon. Best regards, The Management Team
   

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3. D

   Diala VIP

   Condado de Orange5 reseñas

   3.0

   Comieron hace 6 días

   1. Global 3
   2. Comida 5
   3. Servicio 3
   4. Ambiente 4

   We came to Benihana to celebrate my daughter’s birthday and were really looking forward to a fun night—but unfortunately, the experience didn’t meet expectations. Even though we had a reservation, we still had to wait about 20 minutes just to be seated. Once at the table, we waited another 45 minutes before the chef finally arrived, so we didn’t even start eating until much later than expected. With hungry kids and a birthday to celebrate, it definitely took away from the evening. To be fair, the food was good, as always—but the service and long wait times made the night feel more stressful than special. We’ve had better experiences at other locations.
   

   Benihana - Newport Beach, CARespuesta enviada hace 5 días

   Thanks for the feedback, Diala. We're sorry to hear about your experience at Benihana - Newport Beach, CA, especially on such a special occasion like your daughter's birthday. We understand that waiting times can be frustrating and we apologize for the delay you experienced. We're glad to hear you enjoyed the food, but we're sorry that the service didn't match the experience. We strive to provide a memorable dining experience and it sounds like we fell short this time. We appreciate your feedback and will use it to make improvements. We hope to have the chance to serve you again and provide a better experience. Best regards, Benihana - Newport Beach, CA Management Team
   

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4. J

   June

   Condado de Orange6 reseñas

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   My friend has food allergies and your staff was very accommodating and conscious of what products she couldn’t eat. We were very happy she could eat her whole meal.
   

   Benihana - Newport Beach, CARespuesta enviada hace 6 días

   Hey June, We're thrilled to hear that your friend enjoyed her meal at Benihana - Newport Beach, CA! It's always our goal to make sure our guests can safely eat our food. We appreciate your kind words and high ratings. We're glad we could accommodate your friend's dietary needs. Thank you for choosing us, and we look forward to serving you again soon! Best, The Management Team
   

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5. c

   carolyn VIP

   Hawái7 reseñas

   5.0

   Comieron en 18 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Antonio was our cook and he was definitely the best cook & entertainer I’ve ever had at Benihana, a good time was had by all. A shout out to Brian our server as well he was very attentive 👍
   

   Benihana - Newport Beach, CARespuesta enviada hace 6 días

   Hi Carolyn, we're thrilled to hear that you had a great time at Benihana - Newport Beach, CA! It's fantastic to know that our cook Antonio made your experience memorable. We always strive to provide the best service, and your kind words are greatly appreciated. We're glad that you had a good time and we look forward to serving you again soon. Thanks for the shout out to Brian!
   

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6. C

   Cassidy

   Condado de Orange3 reseñas

   2.0

   Comieron en 18 de abril de 2025

   1. Global 2
   2. Comida 4
   3. Servicio 2
   4. Ambiente 2

   Always used to enjoy Benihana for all my families and my birthday celebrations. Lately, when we go, it seems more busy then they can handle, long waits, then rushed expierence. Now no photos even with a birthday? Sad but maybe time to find a new place for birthday celebrations.
   

   Benihana - Newport Beach, CARespuesta enviada hace 6 días

   Thanks for the feedback, Cassidy. We're sorry to hear that your recent experiences at Benihana - Newport Beach, CA have not met your expectations. We understand how special occasions like birthdays are and we regret that we were unable to make your celebration memorable. We're committed to improving our service and we appreciate your patience. We hope to have the chance to serve you again and make your next celebration a perfect one.
   

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7. W

   WILL

   Unspecified1 reseña

   4.0

   Comieron en 17 de abril de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 4

   Service was slow, especially at the end for receiving dessert and the bill.
   

   Benihana - Newport Beach, CASe respondió el 18 de abril de 2025

   Hello Will, Thank you for taking the time to review your experience at Benihana - Newport Beach, CA. We're glad to hear that you found our food to be delicious. However, we're sorry to hear about the slow service you encountered. We always strive to provide our guests with efficient service and your feedback helps us improve. We hope to have the opportunity to serve you again and provide a more seamless experience. Best, The Management Team
   

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8. J

   Jim

   Condado de Orange3 reseñas

   4.0

   Comieron en 16 de abril de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Their specialty cocktails were very good but the drinks got weaker each time we reordered. We had the cucumber Tom Collins which was delicious but it was served in a very small tumbler, full of ice, so that there were only a few sips. I would not order those drinks again.
   

   Benihana - Newport Beach, CASe respondió el 17 de abril de 2025

   Thanks for the feedback, Jim! We're glad to hear that you enjoyed our specialty cocktails and the cucumber Tom Collins. We apologize if the drinks got weaker each time you reordered. We understand how important the quality of the drink is, especially when it comes to refreshing a beverage. Your feedback is valuable to us and will be taken into account as we continually strive to improve our drinks. We hope to have the opportunity to serve you again and provide a better experience. Best regards, Benihana - Newport Beach, CA Management Team.
   

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9. B

   BRUCE

   Condado de Orange1 reseña

   5.0

   Comieron en 15 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   great for my wife and son Birthday party the food was excellent the whole staff very nice...
   

   Benihana - Newport Beach, CASe respondió el 17 de abril de 2025

   Hey Bruce, We're thrilled to hear that you and your family enjoyed your Birthday celebration at Benihana - Newport Beach, CA! It's wonderful to know that our food and staff made your experience top-notch. We always strive to provide excellent service and delicious food, and your kind words are a testament to our efforts. We can't wait to welcome you and your family back for another memorable dining experience. Thanks for choosing us!
   

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10. M

    Michael

    Condado de Orange1 reseña

    5.0

    Comieron en 13 de abril de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Great food quality, excellent customer service, friendly and very attentive. Very clean atmosphere and believe it or not, not a long wait time with reservations.
    

    Benihana - Newport Beach, CASe respondió el 15 de abril de 2025

    Hi Michael, We're thrilled to hear that you enjoyed your experience at Benihana - Newport Beach, CA! It's wonderful to know that our food and customer service met your expectations. We're also glad you appreciated our clean and welcoming atmosphere. Your feedback is greatly appreciated and we look forward to serving you again soon. Best regards, The Management Team
    

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