Benihana - Minneapolis, MN

Benihana - Minneapolis, MN reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   John

   Minneapolis1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   The location in GV was ideal for me, I live only 2 miles away. I've been to Benihana many times in multiple locations - so much of the same: Food was decent Chef and waitress were pretty good However I did notice something - they charge an automatic 20% gratuity on the table seated portion - nothing that we are afraid of just kind of surprised is all. Also the prices have in fact gone up significantly - kids entree around $17, a full meal almost $30. High end adult meals $65 and the portions were a little smaller FYI.
   

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2. c

   chris

   Minneapolis14 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   The shrimp and scallops were underdone , everything else was great.
   

   Benihana - Minneapolis, MNResponded 4 days ago

   Thanks for the feedback, Chris! We're glad to hear that you enjoyed the rest of your meal. However, we're sorry to hear about the shrimp and scallops. We always aim to deliver a great experience, and we regret that we missed the mark on this occasion. Your feedback will help us improve. We appreciate your review and hope to see you again soon at Benihana - Minneapolis, MN. Best, The Management Team
   

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3. D

   Dylan

   Minneapolis1 review

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   Just so unbelievably mediocre for $160 and two people.
   

   Benihana - Minneapolis, MNResponded 4 days ago

   Hello Dylan, We're truly sorry to hear about your recent experience at Benihana - Minneapolis, MN. We strive to provide an exceptional dining experience for our guests, and it's clear that we fell short during your visit. We understand that the food and service did not meet your expectations, and we sincerely apologize for any inconvenience caused. We appreciate your feedback as it helps us identify areas where we can improve. We hope you'll give us another chance to show you the quality and service we're known for. Best regards, Benihana - Minneapolis, MN Management Team
   

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4. K

   Kathy VIP

   Minneapolis11 reviews

   3.0

   Dined on April 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We sat in the bar and glad there wasn’t an automatic gratuity like there is at the hibachi tables. Service wasn’t great and the sushi wasn’t great either. It appears it may have been made in advance - the rice was cold. My husband’s roll didn’t arrive when my order arrived and I think it may have not been ordered. They have gone down hill!
   

   Benihana - Minneapolis, MNResponded 7 days ago

   Hello Kathy, We appreciate your feedback and sorry to hear about your experience at Benihana - Minneapolis, MN. We strive to provide excellent service and food, and it's disappointing to learn we didn't meet those standards during your visit. We also apologize for the rice temperature and the missing order. We value your feedback and will use it to improve our service and food quality. We hope you'll give us another chance to impress you in the future. Best regards, Benihana - Minneapolis, MN Management Team
   

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5. D

   Dionne

   Minneapolis5 reviews

   5.0

   Dined on April 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The filet mignon was delicious and our chef was very entertaining!
   

   Benihana - Minneapolis, MNResponded on April 9, 2025

   Thanks for the review, Dionne! We're thrilled to hear that you enjoyed the filet mignon and found our chef to be entertaining. We strive to provide delicious food and top-notch service. We noticed that you rated us a 4 on value. We appreciate your feedback and will strive to improve. We hope to see you again soon at Benihana - Minneapolis, MN.
   

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6. K

   Kevin

   New Orleans1 review

   5.0

   Dined on April 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cliff was an excellent chef. Friendly and entertaining.
   

   Benihana - Minneapolis, MNResponded on April 5, 2025

   Thanks for visiting us, Kevin! We're thrilled to hear that you had an excellent experience with our chefs at Benihana - Minneapolis, MN. It's wonderful to know that our team made your visit enjoyable and that you enjoyed the food. We strive to provide top-notch service and it's great to hear that we hit the mark during your visit. We appreciate your 5-star ratings and look forward to serving you again soon!
   

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7. C

   Crystal

   Minneapolis1 review

   5.0

   Dined on April 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The place was wonderful. Great food, great service and entertaining. It was a comfortable environment. Thank you
   

   Benihana - Minneapolis, MNResponded on April 3, 2025

   Thanks for the review, Crystal! We're thrilled to hear that you enjoyed your experience at Benihana - Minneapolis, MN. It's wonderful to know that our food and service met your expectations and that you felt comfortable in our environment. We truly appreciate your kind words and look forward to welcoming you back soon!
   

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8. H

   Heather

   Minneapolis1 review

   3.0

   Dined on April 1, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   See note below on the issues I had tonight. My birthday dinner was not worth it
   

   Benihana - Minneapolis, MNResponded on April 3, 2025

   Thanks for the feedback, Heather. We're truly sorry to hear that your birthday dinner didn't meet your expectations. We strive to provide exceptional service, especially on special occasions like yours. We apologize if you felt that our service was lacking. Your feedback is invaluable and will be taken into account as we continually work to improve our guests' experiences. We hope you'll give us another chance to make your next visit a memorable one. Best regards, Benihana - Minneapolis, MN Management Team
   

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9. D

   Dorothy

   Minneapolis119 reviews

   4.0

   Dined on March 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   The chef cracked an egg by accident, missing his hat. I ended up with egg shells in my fried rice, very uncomfortable crunch. The onions were very raw, not cooked long enough. There didn't seem to be enough servers for the number of tables; service was slow.
   

   Benihana - Minneapolis, MNResponded on March 30, 2025

   Thanks for the feedback, Dorothy. We're sorry to hear about the incident with the chef and the discomfort caused by the fried rice. We take all feedback seriously and will use your comments to improve our service. We appreciate your patience and understanding. We hope to serve you better next time. Best, The Management Team at Benihana - Minneapolis, MN
   

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10. c

    chad

    Minneapolis4 reviews

    3.0

    Dined on March 27, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 1

    Parking lot full of trash. Blunt wrappers, cigarette packs, bags of garbage from people cleaning out their cars. Outside of the building is looking rough and desperately in need of repairs. Chef was good at cooking but mediocre at entertainment. That’s a big part of why I pay for over priced hibachi. I think my days of dining here are over. It’s played out and extremely expensive.
    

    Benihana - Minneapolis, MNResponded on March 30, 2025

    Hey Chad, We're sorry to hear about your experience at Benihana - Minneapolis, MN. We strive to provide a clean and welcoming environment for all our guests, and it's disappointing to hear that we fell short during your visit. We appreciate your feedback on the condition of our outside area and the entertainment provided by our chef. We're always looking for ways to improve and your input will be taken into account. We understand that you're looking for a change and we're saddened to hear that we may no longer serve you. We hope you'll give us another chance in the future. Best, The Management Team
    

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