Benihana - Memphis, TN

Benihana - Memphis, TN reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Denise

   Memphis/West TN13 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is excellent. Our chef, Jose, is the BEST cook! We love Benihana! Jadon, our waiter, was excellent! We love the chicken and rice, the salad, the vegetables, and the meat. We had chicken and steak! Jose cooked it just like we like it!
   

   Benihana - Memphis, TNResponded 2 days ago

   Thanks for visiting us, Denise! We're thrilled to hear you enjoyed your experience at Benihana - Memphis, TN. It's wonderful to know that our chef's expertise and our service made your visit enjoyable. We're glad you loved our chicken and rice, salad, vegetables, and meat dishes. Your kind words truly mean a lot to us. We look forward to serving you again soon! Best, The Management Team
   

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2. T

   Tammy VIP

   Nashville11 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef Jose was spectacular and food he makes is the best! Our server was attentive and our glass never ran out
   

   Benihana - Memphis, TNResponded 4 days ago

   Thanks for visiting us, Tammy! We're thrilled to hear that you had such a wonderful dining experience at Benihana - Memphis, TN. It's great to know that our chef's creativity and attentive service made your visit memorable. We strive to provide the best food and service, so your feedback is greatly appreciated. We look forward to serving you again soon!
   

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3. T

   Tonya

   Nashville1 review

   2.0

   Dined on April 18, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Things were below average. We didn’t receive parts of the “six course meal.” It felt rushed to check out. I have been to many places like this one and this was over priced for the value of what you receive.
   

   Benihana - Memphis, TNResponded 6 days ago

   Hi Tonya, We're truly sorry to hear that your experience at Benihana - Memphis, TN didn't meet your expectations. We understand that the timing of your meal was not ideal, and we apologize if you felt rushed. We also regret to hear that our pricing didn't match the value we provide. We are always striving to provide the best experience and your feedback helps us do that. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

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4. K

   Kristy

   Unspecified1 review

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jasmine our cook was amazing also our waitress Keara was amazing 5 stars
   

   Benihana - Memphis, TNResponded on April 13, 2025

   Thanks for the feedback, Kristy! We're thrilled to hear that you enjoyed your experience at Benihana - Memphis, TN. It's great to know that our staff made your visit even more enjoyable. We're also delighted that you felt the value was high. We look forward to serving you again soon.
   

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5. M

   Mary

   Memphis/West TN15 reviews

   4.0

   Dined on April 6, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had a good experience overall! My only concern is that we had a reservation and although we were on time, we were not seated for 30 minutes. That’s annoying! They should do a better job at seating parties timely. I would have rated them excellent, had it not been for having to wait so long.
   

   Benihana - Memphis, TNResponded on April 7, 2025

   Hey Mary, Thank you for choosing Benihana - Memphis, TN for your dining experience and for taking the time to share your feedback. We're glad to hear that you enjoyed the food and service. We apologize for the wait you experienced despite your reservation. We understand how frustrating this can be and we're working on improving our seating process to ensure better timeliness. We appreciate your patience and understanding. We hope to have the opportunity to serve you again soon and provide you with an even better dining experience. Best, The Management Team
   

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6. N

   Nazmi VIP

   Memphis/West TN3 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing the chef was professional never had food this good at Benihana before everything was very tasty service was really good also and they sat us right on time of our reservation this
   

   Benihana - Memphis, TNResponded on April 7, 2025

   Thanks for the feedback, Nazmi! We're thrilled to hear that you enjoyed your experience at Benihana - Memphis, TN. It's fantastic to know that our chef's preparation and service met your expectations. We always strive to provide the best for our guests and your positive feedback is a testament to our efforts. We look forward to serving you again soon.
   

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7. M

   Michael

   Memphis/West TN1 review

   1.0

   Dined on March 31, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Terrible experience. The chef did not put on any type of show. We had 3 kids, and were expecting a show, but left with disappointment.
   

   Benihana - Memphis, TNResponded on April 1, 2025

   Hey Michael, we're truly sorry to hear about your experience at Benihana - Memphis, TN. We understand that our chef's performance was not up to par and we apologize for not delivering the entertainment we usually provide. We appreciate your feedback and will use it to improve. We hope you and your family will give us another chance to make it up to you. Thanks, The Management Team.
   

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8. HP

   HeatherP

   Memphis/West TN2 reviews

   3.0

   Dined on March 23, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Our chef (Jasmine) was outstanding. The food Jasmine prepared was excellent as well as the experience. The service was terrible.
   

   Benihana - Memphis, TNResponded on March 25, 2025

   Thanks for the review, Heather! We're thrilled to hear that you enjoyed the food and experience at Benihana - Memphis, TN. It's great to know that our chef's performance was outstanding and that our overall service met your expectations. We're sorry to hear that you felt our service was not up to par. We strive for excellence and your feedback will definitely help us improve. We hope to welcome you back soon for an even better experience.
   

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9. OT

   OpenTable Diner

   Memphis/West TN1 review

   5.0

   Dined on March 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was good great and very nice and wonderful had a great time thank you
   

   Benihana - Memphis, TNResponded on March 22, 2025

   Dear Guest! Thanks for the review! We're thrilled to hear that you had a great time at Benihana - Memphis, TN. We're glad you enjoyed the food and service. We always aim to provide the best dining experience possible. We appreciate your kind words and look forward to welcoming you back soon!
   

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10. OT

    OpenTable Diner

    Memphis/West TN1 review

    5.0

    Dined on March 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Even tho it was our servers 4th day there, she did an outstanding job.. She was very helpful and attentive. As many times as I been to Benihana she has been the best.. For only to be her 4th day..
    

    Benihana - Memphis, TNResponded on March 20, 2025

    Thanks for sharing your experience, OpenTable Diner! We're thrilled to hear that our new server made such a positive impression on you. We’re proud of our team and their dedication to great service. Looking forward to welcoming you back for more memorable meals!
    

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