Benihana - Las Colinas, TX

Reseñas de Benihana - Las Colinas, TX de comensales del restaurante. Basadas en valoraciones recientes.

1. D

   Darcy

   Denver1 reseña

   4.0

   Comieron hace 5 días

   1. Global 4
   2. Comida 5
   3. Servicio 1
   4. Ambiente 5

   Food and chef were amazing as usual. The service was sub par. The server never refilled our drinks and once she took out order she never returned to our part of the table. Disappointing.
   

   Benihana - Las Colinas, TXRespuesta enviada hace 2 días

   Hi Darcy, We're glad to hear that you enjoyed the food and chef at Benihana - Las Colinas, TX. We're sorry to hear that the service didn't meet your expectations. We strive to provide the best experience for our guests and it seems we fell short during your visit. Please know that we take your feedback seriously and will address this issue with our team. We hope to have the opportunity to serve you better in the future. Best, The Management Team
   

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2. J

   Jamie

   Miami2 reseñas

   4.0

   Comieron en 5 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Chef was one of our favorites and service was good.
   

   Benihana - Las Colinas, TXSe respondió el 7 de abril de 2025

   Thanks for visiting us, Jamie! We're delighted to hear that you enjoyed the service and chef at Benihana - Las Colinas, TX. We strive to provide a memorable dining experience for our guests, and your feedback tells us we're on the right track. We appreciate your 4-star rating and look forward to serving you again soon.
   

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3. T

   Treeva VIP

   Atlanta3 reseñas

   3.0

   Comieron en 2 de abril de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 2
   4. Ambiente 4

   I used to love this place, especially on birthdays. But the food has gone down in quality, up in price, and down in overall taste and experience. I will not be returning!!
   

   Benihana - Las Colinas, TXSe respondió el 5 de abril de 2025

   Thanks for the review, Treeva. We're sorry to hear that your recent experience at Benihana - Las Colinas, TX didn't meet your expectations. We understand that our food quality and pricing have changed over the years, and we apologize if it affected your overall experience. We appreciate your feedback and will use it to make improvements. We hope you'll give us another chance in the future.
   

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4. S

   Shainestee

   Memphis3 reseñas

   5.0

   Comieron en 2 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   It was a perfect experience to celebrate my work team’s work anniversary !
   

   Benihana - Las Colinas, TXSe respondió el 3 de abril de 2025

   Hello Shainestee, Thank you so much for choosing Benihana - Las Colinas, TX for your work team celebration! We're thrilled to hear that you had a perfect experience and that you enjoyed our food and service. We always strive to provide the best for our guests, and your feedback is a testament to our efforts. We look forward to serving you again soon! Best wishes, The Management Team
   

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5. H

   Hjalmar VIP

   Dallas27 reseñas

   4.0

   Comieron en 1 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   We frequent this location quite a bit. Last nights visit was by far the best service we have had in a very long time. Kannikar was very attentive and overall the best server we have had in years.
   

   Benihana - Las Colinas, TXSe respondió el 3 de abril de 2025

   Thanks for the feedback, Hjalmar! We're thrilled to hear that your recent visit to Benihana - Las Colinas, TX was the best service you've had in a very long time. It's wonderful to know that our team provided excellent service to you and that the overall experience was satisfying. We noticed that you rated the value a bit lower and we appreciate this feedback. We're always striving to improve and your input helps us do that. We look forward to serving you again soon!
   

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6. F

   Felisha

   Dallas1 reseña

   3.0

   Comieron en 30 de marzo de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 1
   4. Ambiente 4

   waiter needs improvement..sushi came out after food was midway cooked..one of our parties food was not put in so they didn't get their food til after everyone else was eating..drinks was never refilled..never was asked if we would like dessert.
   

   Benihana - Las Colinas, TXSe respondió el 1 de abril de 2025

   Hi Felisha, We're truly sorry to hear about your recent experience at Benihana - Las Colinas, TX. It's disappointing to hear that your dining experience didn't meet your expectations, especially with regards to the food and service. We always aim to deliver a great experience, and we're sorry that we fell short this time. We appreciate your feedback and assure you that we're taking your comments into serious consideration as we continuously strive to improve. We hope you'll give us another chance to provide you with the dining experience you deserve. Best regards, The Management Team
   

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7. A

   Andrew

   Condado de Orange9 reseñas

   2.0

   Comieron en 30 de marzo de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 3
   4. Ambiente 4

   The server got my wife’s order wrong and even though they changed the price of the meal on the bill to reflect the price of the item that she wanted and gave her enough for a little leftovers, she had to wait pretty much the entire evening for her food and once everyone else was done hers was finally ready. In all the confusion the shrimp , chicken, and calamari was pretty overcooked which is a bummer because we’ve been to this Benihana before and the food was always so juicy and not dry like this time. They should have comp’d my wife’s meal altogether since she wasn’t able to eat with everyone as it really stressed her out and ruined th experience which is why you go to habachi in the first place. Pretty disappointed.
   

   Benihana - Las Colinas, TXSe respondió el 1 de abril de 2025

   Thanks for visiting us, Andrew. We're sorry to hear about the issues you experienced during your recent visit to Benihana - Las Colinas, TX. We understand how frustrating it can be to wait for your order, especially when you're excited to dine with us. We always aim to deliver a great experience, and we're sorry that we missed the mark this time. We appreciate your feedback and will definitely use it to improve our service. We hope you'll give us another chance to serve you better in the future. Best, Benihana - Las Colinas, TX Management Team
   

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8. R

   Richard VIP

   Dallas28 reseñas

   3.0

   Comieron en 29 de marzo de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 3

   Fun…but the wood lacked flavor. Service was very good.
   

   Benihana - Las Colinas, TXRespuesta enviada hace 4 días

   Thanks for the review, Richard! We're thrilled to hear that you had a fun time at Benihana - Las Colinas, TX. We appreciate your feedback on the wood flavor and we're glad to know that our service met your expectations. We're always striving to improve, and your comments will help us do just that. We hope to welcome you back soon for a better experience. Thanks again for your feedback!
   

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9. J

   Josh

   Dallas1 reseña

   4.0

   Comieron en 27 de marzo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   A bit noisy and kind of cramped seating. All good otherwise..
   

   Benihana - Las Colinas, TXSe respondió el 28 de marzo de 2025

   Thanks for the feedback, Josh! We're glad to hear that you enjoyed your experience at Benihana - Las Colinas, TX. We understand that the noise level and seating arrangement could have been better. We appreciate your patience and understanding. We're always striving to improve and your feedback is valuable to us. We hope to see you again soon!
   

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10. M

    Maria

    Dallas1 reseña

    1.0

    Comieron en 25 de marzo de 2025

    1. Global 1
    2. Comida 5
    3. Servicio 3
    4. Ambiente 1

    They don’t do your reservation time and then make you wait additional time to get a table
    

    Benihana - Las Colinas, TXSe respondió el 27 de marzo de 2025

    Thanks for the feedback, Maria. We're sorry to hear about the inconvenience you experienced. We understand how frustrating it can be to wait for a table when you've made a reservation, and we apologize for the mix-up. We're glad to hear that you enjoyed our food, but we're always aiming for perfection in every aspect of dining. We appreciate your patience and hope to serve you better in the future. Best Regards, Benihana - Las Colinas, TX Management Team
    

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