Benihana - Las Colinas, TX

Benihana - Las Colinas, TX reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Alan

   Dallas1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Benihana's is always a blast! The show your chef puts on is fabulous. You have to see it to believe it. Then there is the food. Mostly its cooked to perfection, however this time the steak was overcooked. My wife ordered medium rare and I ordered medium. Hers was more medium and mine was medium well but the taste was sensational. Its a little pricy but well worth the cost.
   

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2. L

   Lauren

   Dallas1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   Food portions were very small. I left feeling ripped off.
   

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3. D

   Darcy

   Denver1 review

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   Food and chef were amazing as usual. The service was sub par. The server never refilled our drinks and once she took out order she never returned to our part of the table. Disappointing.
   

   Benihana - Las Colinas, TXResponded 3 days ago

   Hi Darcy, We're glad to hear that you enjoyed the food and chef at Benihana - Las Colinas, TX. We're sorry to hear that the service didn't meet your expectations. We strive to provide the best experience for our guests and it seems we fell short during your visit. Please know that we take your feedback seriously and will address this issue with our team. We hope to have the opportunity to serve you better in the future. Best, The Management Team
   

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4. J

   Jamie

   Miami2 reviews

   4.0

   Dined on April 5, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Chef was one of our favorites and service was good.
   

   Benihana - Las Colinas, TXResponded on April 7, 2025

   Thanks for visiting us, Jamie! We're delighted to hear that you enjoyed the service and chef at Benihana - Las Colinas, TX. We strive to provide a memorable dining experience for our guests, and your feedback tells us we're on the right track. We appreciate your 4-star rating and look forward to serving you again soon.
   

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5. T

   Treeva VIP

   Atlanta3 reviews

   3.0

   Dined on April 2, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   I used to love this place, especially on birthdays. But the food has gone down in quality, up in price, and down in overall taste and experience. I will not be returning!!
   

   Benihana - Las Colinas, TXResponded on April 5, 2025

   Thanks for the review, Treeva. We're sorry to hear that your recent experience at Benihana - Las Colinas, TX didn't meet your expectations. We understand that our food quality and pricing have changed over the years, and we apologize if it affected your overall experience. We appreciate your feedback and will use it to make improvements. We hope you'll give us another chance in the future.
   

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6. S

   Shainestee

   Memphis/West TN3 reviews

   5.0

   Dined on April 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a perfect experience to celebrate my work team’s work anniversary !
   

   Benihana - Las Colinas, TXResponded on April 3, 2025

   Hello Shainestee, Thank you so much for choosing Benihana - Las Colinas, TX for your work team celebration! We're thrilled to hear that you had a perfect experience and that you enjoyed our food and service. We always strive to provide the best for our guests, and your feedback is a testament to our efforts. We look forward to serving you again soon! Best wishes, The Management Team
   

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7. H

   Hjalmar VIP

   Dallas27 reviews

   4.0

   Dined on April 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We frequent this location quite a bit. Last nights visit was by far the best service we have had in a very long time. Kannikar was very attentive and overall the best server we have had in years.
   

   Benihana - Las Colinas, TXResponded on April 3, 2025

   Thanks for the feedback, Hjalmar! We're thrilled to hear that your recent visit to Benihana - Las Colinas, TX was the best service you've had in a very long time. It's wonderful to know that our team provided excellent service to you and that the overall experience was satisfying. We noticed that you rated the value a bit lower and we appreciate this feedback. We're always striving to improve and your input helps us do that. We look forward to serving you again soon!
   

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8. F

   Felisha

   Dallas1 review

   3.0

   Dined on March 30, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   waiter needs improvement..sushi came out after food was midway cooked..one of our parties food was not put in so they didn't get their food til after everyone else was eating..drinks was never refilled..never was asked if we would like dessert.
   

   Benihana - Las Colinas, TXResponded on April 1, 2025

   Hi Felisha, We're truly sorry to hear about your recent experience at Benihana - Las Colinas, TX. It's disappointing to hear that your dining experience didn't meet your expectations, especially with regards to the food and service. We always aim to deliver a great experience, and we're sorry that we fell short this time. We appreciate your feedback and assure you that we're taking your comments into serious consideration as we continuously strive to improve. We hope you'll give us another chance to provide you with the dining experience you deserve. Best regards, The Management Team
   

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9. A

   Andrew

   Orange County9 reviews

   2.0

   Dined on March 30, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   The server got my wife’s order wrong and even though they changed the price of the meal on the bill to reflect the price of the item that she wanted and gave her enough for a little leftovers, she had to wait pretty much the entire evening for her food and once everyone else was done hers was finally ready. In all the confusion the shrimp , chicken, and calamari was pretty overcooked which is a bummer because we’ve been to this Benihana before and the food was always so juicy and not dry like this time. They should have comp’d my wife’s meal altogether since she wasn’t able to eat with everyone as it really stressed her out and ruined th experience which is why you go to habachi in the first place. Pretty disappointed.
   

   Benihana - Las Colinas, TXResponded on April 1, 2025

   Thanks for visiting us, Andrew. We're sorry to hear about the issues you experienced during your recent visit to Benihana - Las Colinas, TX. We understand how frustrating it can be to wait for your order, especially when you're excited to dine with us. We always aim to deliver a great experience, and we're sorry that we missed the mark this time. We appreciate your feedback and will definitely use it to improve our service. We hope you'll give us another chance to serve you better in the future. Best, Benihana - Las Colinas, TX Management Team
   

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10. R

    Richard

    Dallas28 reviews

    3.0

    Dined on March 29, 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3

    Fun…but the wood lacked flavor. Service was very good.
    

    Benihana - Las Colinas, TXResponded 5 days ago

    Thanks for the review, Richard! We're thrilled to hear that you had a fun time at Benihana - Las Colinas, TX. We appreciate your feedback on the wood flavor and we're glad to know that our service met your expectations. We're always striving to improve, and your comments will help us do just that. We hope to welcome you back soon for a better experience. Thanks again for your feedback!
    

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