Benihana - Encino, CA

Reseñas de Benihana - Encino, CA de comensales del restaurante. Basadas en valoraciones recientes.

1. d

   dane

   Los Ángeles5 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great experience good place to go with the family, great service.
   

   Benihana - Encino, CARespuesta enviada hace 2 días

   Thanks for the review, Dane! We're thrilled to hear that you had a great experience at Benihana - Encino, CA. It's wonderful to know that you and your family enjoyed our service. We strive to provide a memorable dining experience for all our guests, and your kind words are truly appreciated. We look forward to serving you again soon.
   

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2. A

   Abigail VIP

   Los Ángeles2 reseñas

   1.0

   Comieron hace 5 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 3

   Well im a regular cuatomer Last night experience was bad the chef ( justin ) keep on sneezing while cooking ( 3 x ) and i saw mucus coming out from his nose So gross good he remembered to wipe his nose ! So disgusting i invited my friend with me its first her time and he had this experience i feel really bad
   

   Benihana - Encino, CARespuesta enviada hace 4 días

   Hi Abigail, We're truly sorry to hear about your recent experience at Benihana - Encino, CA. It's unfortunate to hear about the discomfort you and your friend experienced during your visit. We take hygiene very seriously and we apologize for any discomfort you and your friend experienced. We appreciate your feedback and assure you that we will address this issue to prevent such occurrences in the future. We hope to have the opportunity to welcome you back and provide you with a better dining experience. Best Regards, The Management Team
   

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3. A

   Ashley

   Nueva York1 reseña

   5.0

   Comieron en 11 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Mimi was our server and made my birthday such a special experience! Love her!!
   

   Benihana - Encino, CASe respondió el 12 de abril de 2025

   Thanks for the feedback, Ashley! We're thrilled to hear that you had a memorable birthday celebration at Benihana - Encino, CA. It's wonderful to know that our team made your special day extra special with their service. We strive to make every occasion extra special for our guests, and your kind words truly mean a lot to us. We look forward to serving you again soon!
   

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4. J

   Jerry

   Unspecified3 reseñas

   3.0

   Comieron en 5 de abril de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 3

   Asked for well done and they burnt my filet.. not okay
   

   Benihana - Encino, CASe respondió el 7 de abril de 2025

   Hey Jerry, We're really sorry to hear about your recent experience at Benihana - Encino, CA. We strive to provide our guests with top-notch service and quality food, and it seems we fell short this time. We sincerely apologize for the overcooked steak and appreciate your feedback as it helps us improve. We hope you'll give us another chance to make it right. Best, The Management Team
   

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5. Y

   Yaneli VIP

   Costa central1 reseña

   5.0

   Comieron en 4 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Bam was amazing. Great server. Joel was our chef, he cooked everything to perfection. Definitely recommend .
   

   Benihana - Encino, CASe respondió el 7 de abril de 2025

   Thanks for the review, Yaneli! We're thrilled to hear that you had an amazing time dining with us at Benihana - Encino, CA. It's wonderful to know that our chef, Joel, made your meal to your complete satisfaction. Your recommendation means a lot to us. We look forward to serving you again soon!
   

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6. C

   Cyrus

   Los Ángeles1 reseña

   3.0

   Comieron en 31 de marzo de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 2

   Was my wife’s birthday, they didn’t sing happy birthday. Waitress said she couldn’t find anybody else to sing with here even though all the other tables had their birthday song. The chef wasn’t very friendly. The food wasn’t much better than the local hibachi trucks. Haven’t been here for 6 years. Benihana is not what it used to be. Especially this location. Understand they were busy. But the staff is stuck up the managers are worthless. Didn’t even complain because it would have fallen on deaf ears. Staff is subpar, the clientele is low quality. Won’t be going back any time soon. Like maybe a decade.
   

   Benihana - Encino, CASe respondió el 1 de abril de 2025

   Dear Cyrus, We’re sorry to hear that your wife’s birthday celebration didn’t meet expectations. We understand how special these moments are, and we regret that we fell short. While our team does their best to create a festive atmosphere, we apologize that we couldn’t provide the birthday experience you expected. We also regret that the service and food did not meet your standards. Guest satisfaction is our priority, and your feedback will be shared with our team to improve. We appreciate your honesty and hope that, in the future, we can provide a better experience should you decide to give us another chance. Best regards, The Management Team
   

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7. A

   Arameh

   Los Ángeles1 reseña

   3.0

   Comieron en 30 de marzo de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 4
   4. Ambiente 1

   Do something for ventilation please, this is serious big issue. People are nice and friendly, food quality is acceptable but again main problem is ventilation.
   

   Benihana - Encino, CASe respondió el 31 de marzo de 2025

   Thanks for visiting us, Arameh. We appreciate your feedback. We're sorry to hear about your concerns regarding the ventilation. We understand that it can be uncomfortable without adequate air flow. We're working on improving the ventilation system for our customers' comfort. We're glad to hear that you found our staff friendly and enjoyed our food quality. We hope to serve you again soon.
   

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8. A

   Art

   Los Ángeles10 reseñas

   5.0

   Comieron en 29 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Marvin was an excellent chef. His light show was superb. Tony as his wingman waiter was a good tandem.
   

   Benihana - Encino, CASe respondió el 30 de marzo de 2025

   Thanks for the review, Art! We're thrilled to hear that you had an excellent experience at Benihana - Encino, CA. We're glad you enjoyed our light show and found our service to be good. We strive to provide the best value to our customers and value your feedback. We look forward to serving you again soon. - The Management Team
   

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9. D

   Deon

   Nueva York7 reseñas

   5.0

   Comieron en 28 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Friendly staff and great food. Definitely will come back soon
   

   Benihana - Encino, CASe respondió el 30 de marzo de 2025

   Thanks for the feedback, Deon! We're thrilled to hear that you enjoyed your dining experience with us at Benihana - Encino, CA. It's always wonderful to know that our staff's friendly demeanor and delicious food added to your satisfaction. We're already looking forward to your next visit. Thanks again for choosing us!
   

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10. M

    Melissa

    Los Ángeles1 reseña

    5.0

    Comieron en 28 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    I just had the most incredible experience at Benihana thanks to Yaneli, our amazing server, and Todd, the talented chef! From the moment we arrived, they went above and beyond to make sure we felt special. Yaneli was incredibly attentive, sweet, and made my mom's birthday even more memorable by singing to her with her team and even taking a picture with us to capture the moment. Todd’s cooking was fantastic, and his skill at the grill was truly impressive. They were both on top of everything and really made the evening unforgettable. Highly recommend this place for an exceptional dining experience!
    

    Benihana - Encino, CASe respondió el 30 de marzo de 2025

    Thanks for visiting us, Melissa! We're thrilled to hear that you had an exceptional experience at Benihana - Encino, CA. It's wonderful to know that our team's efforts to make your visit special and memorable were appreciated. We're also glad you enjoyed our food and that the singing and photo session added to your experience. Your high recommendation means a lot to us. We look forward to welcoming you back for another memorable experience.
    

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