Benihana - Cupertino, CA

Benihana - Cupertino, CA​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. R

   Riz

   カリブ海評価・口コミ (1)

   2.0

   1日前にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 4
   4. 雰囲気 3

   Chef was not enthusiastic. He didn’t seem like he wanted to make the experience enjoyable for the kids neither. It wasn’t entertaining during the cooking. Food was so salty.
   

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2. J

   Jennifer

   Unspecified評価・口コミ (4)

   5.0

   2日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 4
   4. 雰囲気 5

   If you're looking for a GREAT chef who makes you laugh and you laugh so hard you almost forget you're there to eat then ASK FOR MIKE. He blew us away. We had a fantastic time and we enjoyed it immensely!!!!
   

   Benihana - Cupertino, CA1日前に返信済み

   Hey Jennifer, Thank you for your wonderful review! We're thrilled to hear that you had a great time at Benihana - Cupertino, CA. We're glad to know that you enjoyed the food and had a good time from the laughs we provided. We always strive to make our guests feel special and it's wonderful to hear that you felt that way. We look forward to serving you again soon!
   

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3. E

   Eric

   サンフランシスコ・ベイ周辺評価・口コミ (2)

   3.0

   4日前にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 1
   4. 雰囲気 4

   Service was below standard, chef was great, server was not good. Table remained dirty the entire meal, empty dishes sat for 30+ minutes. Yelling across the restaurant right next to our table, refills were slow at best, not the experience I am used to at Benihana.
   

   Benihana - Cupertino, CA3日前に返信済み

   Hello Eric, We're really sorry to hear about your recent experience at Benihana - Cupertino, CA. We always aim to deliver a great experience, and it's clear we missed the mark this time. We appreciate your feedback regarding the service and cleanliness, and we'll definitely address these issues. We're glad to hear that you enjoyed the chef and the meal. We hope you'll give us another chance to provide the quality dining experience you've come to expect from us. Best regards, The Management Team
   

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4. A

   Alexander

   サンフランシスコ・ベイ周辺評価・口コミ (4)

   5.0

   6日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We had a great family dinner celebrating my wife and I wedding anniversary along with my mother’s birthday. Food and service was excellent Jorge our server and our chef David were terrific! Manager even came over to make sure the meal & experience was great👍
   

   Benihana - Cupertino, CA5日前に返信済み

   Hello Alexander, We're thrilled to hear that you and your family had a fantastic dinner at Benihana - Cupertino, CA! It's wonderful to know that you enjoyed the food and service. We always strive to make special occasions even more memorable. Your kind words mean the world to us and we're grateful for your support. We look forward to serving you again soon. Warm Regards, The Management Team
   

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5. K

   Kim

   サンフランシスコ・ベイ周辺評価・口コミ (6)

   5.0

   2025年4月17日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 2

   Love it here! Always fun! Got sat by the kitchen - not so nice
   

   Benihana - Cupertino, CA2025年4月18日に返信済み

   Thanks for the review, Kim! We're thrilled to hear that you always have fun at Benihana - Cupertino, CA. We're sorry to hear that your experience wasn't as pleasant as you'd hoped. We appreciate your feedback and will certainly take it into consideration as we strive to improve our ambiance. We hope to see you again soon!
   

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6. C

   Carol VIP

   サンフランシスコ・ベイ周辺評価・口コミ (4)

   5.0

   2025年4月16日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 4
   4. 雰囲気 5

   Paulina (server) was great! Our chef, Christian (I think) was also great! He said it was his first at and that he just graduated from training. He did AMAZING! Everything was delicious and he paid such special attention to my niece and nephew which made them feel very special. Overall, great experience!
   

   Benihana - Cupertino, CA2025年4月17日に返信済み

   Thanks for visiting us, Carol! We're thrilled to hear that you had a great experience at Benihana - Cupertino, CA. It's wonderful to know that you enjoyed our food and felt special during your visit with your niece and nephew. We're also glad that you appreciated our attention to detail. We strive to make every guest feel special and we're glad we could do that for you and your family. Looking forward to serving you again soon!
   

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7. D

   Don

   サンフランシスコ・ベイ周辺評価・口コミ (2)

   3.0

   2025年4月15日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 3
   4. 雰囲気 3

   Our reservation was at 11:15, my husband and I were there, they didn’t seat us until our party was there, my son and his wife arrived at 11:16, we didn’t get seated till about 11:30. Then for some reason the service just seemed really slow today. Didn’t even have time for them to sing happy birthday to our son or for him to have ice cream. We have been there several times for lunch during the week. Do you have enough staff? So, I left disappointed today!
   

   Benihana - Cupertino, CA2025年4月16日に返信済み

   Thanks for the feedback, Don. We're sorry to hear about your recent experience at Benihana - Cupertino, CA. We understand that waiting can be frustrating and we apologize for the delay you experienced. We're also sorry if you felt our service was slow. We assure you that we always strive for excellent service, and we're sorry if we fell short today. We appreciate your patience and understanding and we hope to provide a better experience on your next visit.
   

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8. Z

   Zhebo

   サンフランシスコ・ベイ周辺評価・口コミ (1)

   5.0

   2025年4月13日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   Seated on time. Smooth and entertaining service. Clean and orderly.
   

   Benihana - Cupertino, CA2025年4月15日に返信済み

   Thanks for the review, Zhebo! We're thrilled to hear that you enjoyed your dining experience at Benihana - Cupertino, CA. We strive to provide a smooth and entertaining service, so we're glad to know that we hit the mark for you. We appreciate your feedback on our food and value, and we'll continue to work on them. Looking forward to serving you again soon!
   

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9. C

   Carol VIP

   サンフランシスコ・ベイ周辺評価・口コミ (4)

   5.0

   2025年4月13日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Thomas and Mariano were incredibly attentive and wonderful! Food was amazing, as usual! Mariano accommodated our party’s severe food allergies!
   

   Benihana - Cupertino, CA2025年4月14日に返信済み

   Thanks for the review, Carol! We're thrilled to hear that you and your party had an amazing experience at Benihana - Cupertino, CA. Our team takes great pride in providing attentive service and accommodating accommodations for all our guests. It's wonderful to know that our food met your expectations and that you appreciated the efforts we made to accommodate your party's severe food allergies. We look forward to serving you again soon!
   

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10. E

    Esmeralda

    サンフランシスコ・ベイ周辺評価・口コミ (1)

    1.0

    2025年4月13日にご来店

    1. 総合評価 1
    2. 料理 1
    3. サービス 2
    4. 雰囲気 1

    The service was slow. The food had no taste. All all that have lost there touch. Over priced. Will not be going again.0
    

    Benihana - Cupertino, CA2025年4月14日に返信済み

    Hello Esmeralda, We're truly sorry to hear about your experience at Benihana - Cupertino, CA. It's disappointing to know that our food and service did not meet your expectations. We strive to provide our guests with the best dining experience and it seems we fell short this time. We appreciate your feedback and will use it to make necessary improvements. We hope you will give us another chance to show you the high-quality service and food that we're known for. Best Regards, The Management Team
    

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