Benihana - Cleveland, OH

Benihana - Cleveland, OH reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Donna

   Cleveland23 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ron was our acrobatic chef - great food and great entertainment. His helper was excellent at getting our sides and beverages full.
   

   Benihana - Cleveland, OHResponded 4 days ago

   Thanks for the feedback, Donna! We're thrilled to hear that you had an enjoyable experience with our acrobatic chef and our entertainment. It's great to know that you enjoyed your sides and beverages. We strive to provide a memorable dining experience for our guests at Benihana - Cleveland, OH. Your kind words mean a lot to us. We look forward to serving you again soon!
   

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2. J

   Juan

   Cleveland1 review

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The best part was the service by the young men who serve us. They were exceptional people! Would recommend this restaurant for families.
   

   Benihana - Cleveland, OHResponded 5 days ago

   Thanks for the feedback, Juan! We're thrilled to hear that you enjoyed the service and found it to be exceptional at Benihana - Cleveland, OH. We always strive to provide a memorable dining experience for our guests, and your comments are greatly appreciated. We look forward to welcoming you and your family back soon! Best regards, Benihana - Cleveland, OH Management Team
   

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3. S

   Sharon

   Cleveland2 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   My friend and I have no family in town, so we love to go to Benihana for lunch on holidays. The food and service are always very good.
   

   Benihana - Cleveland, OHResponded 4 days ago

   Hello Sharon, Thank you for choosing Benihana - Cleveland, OH for your lunch holiday. We're delighted to know that you and your friend always enjoy our food and service. We're thrilled that you appreciate our efforts to provide the best for our guests. We look forward to welcoming you back for another wonderful experience. Best regards, The Management Team
   

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4. G

   Grace

   Cleveland3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The General manager made sure everything with smoothly
   

   Benihana - Cleveland, OHResponded 5 days ago

   Thanks for the review, Grace! We're thrilled to hear that you enjoyed your experience at Benihana - Cleveland, OH. It's wonderful to know that our team made your dining experience smooth and enjoyable. We're sorry to hear that our service didn't quite hit the mark. We always aim for perfection, and your feedback helps us improve. We hope to see you again soon.
   

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5. L

   Loretta

   Cleveland2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Chef, Stephanie, was fantastic! Food was cooked with LOVE! We’ll request her again!
   

   Benihana - Cleveland, OHResponded 5 days ago

   Thanks for the review, Loretta! We're thrilled to hear that you had a fantastic experience at Benihana - Cleveland, OH. It's great to know that our chefs' cooking with love left a memorable impression on you. We noticed your rating on value and we appreciate your feedback. We strive to provide the best quality food and service to all our guests. We look forward to serving you again soon!
   

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6. T

   Tranica

   Houston1 review

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Overall good experience. Only thing I hated was we had no phone service but our cook was great believe his name was Darin he was funny and entertaining.
   

   Benihana - Cleveland, OHResponded on April 13, 2025

   Thanks for the feedback, Tranica! We're thrilled to hear that you enjoyed your overall experience at Benihana - Cleveland, OH. We strive to provide a top-notch dining experience for all our guests. We apologize for the inconvenience caused by the lack of phone service. We're glad to know that our staff was able to make your experience enjoyable despite this unfortunate circumstance. We appreciate your patience and understanding. We hope to welcome you back soon!
   

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7. A

   Anthony

   New York City4 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and service though the location within the building was different than expected.
   

   Benihana - Cleveland, OHResponded on April 7, 2025

   Thanks for the review, Anthony! We're thrilled to hear that you enjoyed the food and service at Benihana - Cleveland, OH. We take pride in our unique dining experience, and we're glad you appreciated it. We'll certainly take your feedback into account as we strive to improve our guests' experiences. We hope to see you again soon!
   

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8. N

   Nick VIP

   New York City59 reviews

   5.0

   Dined on March 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service was great - chef was very good! We will definitely go back for those reasons alone.
   

   Benihana - Cleveland, OHResponded on April 3, 2025

   Thanks for the review, Nick! We're thrilled to hear that you enjoyed the service and the chef at Benihana - Cleveland, OH. Your kind words mean a lot to us. We're always here to provide great food and service, so we're glad you'll be back for those reasons alone. We appreciate your feedback and look forward to serving you again soon!
   

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9. k

   kaleea

   Cleveland1 review

   5.0

   Dined on March 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   we had a very good time especially as a first day the chef was very funny and food was great
   

   Benihana - Cleveland, OHResponded on March 21, 2025

   Thanks for the review, Kaleea! We're thrilled to hear that you had a great time at Benihana - Cleveland, OH. We always aim to create a memorable dining experience for our guests, so we're glad you appreciated our chef's sense of humor and found the food to be delicious. We also noticed that you rated our service a 4 - we're always striving to improve. We hope to welcome you back soon!
   

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10. OT

    OpenTable Diner

    Atlanta2 reviews

    5.0

    Dined on March 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great experience our Chef Isiah and server was great ! Nice always asked if we needed anything else
    

    Benihana - Cleveland, OHResponded on March 20, 2025

    Dear Guest, thank you! We're thrilled to hear you had a great experience with Chef Isiah and our attentive server. We pride ourselves on excellent service and look forward to welcoming you back soon for another fantastic meal!
    

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