Artisan Bistro

Artisan Bistro reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. F

   Frank

   Greater Boston3 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Worst dining experience in Boston in quite some time. The server "E" was very friendly and effusive and although I tried to give him signs that I would like to sit and talk to my wife on our Wedding Anniversary, he stayed to talk quite a bit too much. Not the end of the World. I ordered a Burrata salad with Shrimp. "Chef needs 30 minutes to prepare the food" he said. OK it must be good then. I got a Salmon with Salad. Where was the Burrata? There was something white on the bottom of the plate underneath a bunch of salad but nothing that had a solid outer shell with creamy interior that I am used to whether it be at Puritan in Inman square or during travel abroad. Where was the Shrimp? "It is coming?" he said. I fully expected a PROPER Burrata this time but all I got was a small plate with 5 grilled shrimp on it. No apology. No check in either to see if things were OK or if we were happy. All this with one small starter, two drinks, two glasses of wine for $200. Wife enjoyed her order so at least there was that. Should have realized that a Hotel restaurant wouldn't live up to expectations. Won't be going back. Would dissuade anyone else from same - so many better options in the South End for an upscale experience. Struggling not to give this one star.
   

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2. S

   Scott

   Greater Boston2 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and service. Casual but trendy decor. Definitely return.
   

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3. L

   Lynne VIP

   Denver131 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   They were so kind to get me in early after a cancellation and package a dinner for a guest caught in traffic- great wagyu burger
   

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4. J

   Judith VIP

   Greater Boston34 reviews

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really great burgers and incredible fries - Seriously.
   

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5. JB

   JessieB

   Philadelphia1 review

   1.0

   Dined on March 21, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   I never leave (bad) reviews but this was a disappointment. I took my daughter for a special occasion and this place was not it. The service was very slow, the portions of salmon/chicken were really small, and the food was average at best. The rolls were good!
   

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6. D

   David VIP

   Milwaukee104 reviews

   4.0

   Dined on March 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server, Uton, was really friendly and attentive and very good. Our food was well prepared and fresh. Good but not amazing food. Location cannot be beat for a pre-show dinner. Overall very good experience.
   

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7. J

   Jacki

   Greater Boston11 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely pre-theater venue! We were promptly seated by the hostess and promptly welcomed by our server. The cocktail menu for the day offered some quite nice selections. (Try Sail with Ilma!) Our server was engaging and perfectly attended us - not hovering, checking occasionally, but always within eyeshot should we need anything. Ours was light fare - soups (clam chowder and French onion) and salads (kale Caesar and a special of the day, a watercress salad featuring burrata and balsam berries - both wonderful). The entrees looked delicious; the diners next to us assured us they were. The only downfall to our experience is that we didn't save time to linger over dessert. Happily, however, there will be a next time. Already, we are looking forward to it.
   

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8. L

   Lisa

   Greater Boston1 review

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were running late because of traffic so we called to let them know. We were told not to worry and be safe "see you when you arrive" Service was prompt. Food was brilliant! Will return the next time I come into Boston for a show. Highly recommend
   

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9. E

   Erica

   Greater Boston1 review

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the staff very friendly and attentive. We had a great time and highly recommend.
   

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10. D

    Devin

    Greater Boston1 review

    1.0

    Dined on February 15, 2025

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1

    Terrible food, wildly over priced, poor service.
    

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