Area 31 - Epic Hotel

Reseñas de Area 31 - Epic Hotel de comensales del restaurante. Basadas en valoraciones recientes.

1. FJ

   FredrikJ

   Miami1 reseña

   5.0

   Comieron en 5 de enero de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Good food, good staff. And a really nice place. The sound from around where a little bit high though. But go there!
   

   Area 31 - Epic HotelSe respondió el 8 de enero de 2024

   Dear FredrikJ, Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed our good food, friendly staff, and the overall ambiance of our restaurant. We appreciate your observation about the noise level, and we'll certainly look into ways to address that to ensure a more comfortable dining experience for our guests. We hope to welcome you back soon for another enjoyable visit! - Area 31 Management
   

   ¿Te fue útil?

2. A

   Anonymous VIP

   Miami26 reseñas

   5.0

   Comieron en 2 de enero de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Lugar muy especial y muy buena comida y servicio.
   

   Area 31 - Epic HotelSe respondió el 12 de enero de 2024

   Gracias por compartir tus comentarios con nosotros.Nos alegra hays disfrutado de nuestro servicio y comida. Esperamos volver a verte pronto!
   

   ¿Te fue útil?

3. OT

   Comensal de OpenTable

   Miami1 reseña

   2.0

   Comieron en 1 de enero de 2024

   1. Global 2
   2. Comida 1
   3. Servicio 5
   4. Ambiente 5

   The set up was ok the food not !!! The fish was overcooked and the dessert was super hard!!! Not good at all!
   

   ¿Te fue útil?

4. s

   soflolawyer

   West Palm Beach7 reseñas

   2.0

   Comieron en 1 de enero de 2024

   1. Global 2
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   We bought 2 tickets for the second seating on New Years. It came out to $620 total. You got 2 glasses of champagne. No open bar. No access to the pool party literally attached to the restaurant. The food was mediocre and all 5 plates was barely enough food for one dinner. For over $300 a person you’d think there would be drinks or some kind of party. What a colossal waste of money. There is absolutely nothing special that would ever justify $300+ per person.
   

   Area 31 - Epic HotelSe respondió el 8 de enero de 2024

   We appreciate your feedback and sincerely apologize for the disappointment you experienced during your New Year's Eve celebration at our restaurant. Your concerns are valid, and we understand your expectations were not met. We regret any confusion regarding the offerings for the event. We will review these aspects of our New Year's Eve package to ensure a more transparent and satisfying experience for our guests in the future. We truly value your input and apologize for the frustration this may have caused. If you would like to discuss your experience further, please don't hesitate to reach out to our management team. We are committed to learning from your feedback and improving our offerings to provide a more enjoyable and worthwhile experience for our guests.
   

   ¿Te fue útil?

5. JL

   JonL

   Gran Boston1 reseña

   2.0

   Comieron en 1 de enero de 2024

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 4

   The view from outside was amazing. for New Year's. The food for this price was not worth it, should have just charged for the table and advised to bring a picnic. The service was disorganized and below standard for what should be a great evening. This is why people are so frustrated with the new "tipping" culture...ask/expect much more and deliver much less. We would not return...rather have a good bottle of wine and some cheese and crackers next time....
   

   Area 31 - Epic HotelSe respondió el 8 de enero de 2024

   Hi JonL, Thank you for sharing your feedback, and we sincerely apologize for falling short of your expectations on New Year's Eve. We appreciate your compliments on the view however, we're disappointed to learn that the food did not meet your expectations, and the service was below the standard we strive to uphold. We understand the importance of creating a positive experience for our guests, especially on special occasions like NYE. We apologize for any frustration caused. We appreciate your honesty and hope you reconsider giving us another chance in the future. If you have any concerns or would like to discuss your experience in more detail, please feel free to reach out. Thank you for bringing this to our attention, we hope to have the opportunity to better serve you in the future.
   

   ¿Te fue útil?

6. TF

   ThomasF VIP

   Chicago1 reseña

   3.0

   Comieron en 31 de diciembre de 2023

   1. Global 3
   2. Comida 3
   3. Servicio 1
   4. Ambiente 5

   Food is pretty good, pay extra though because of the beautiful view. Waiter was like a used car salesman who offered little real service but wouldn’t stop trying.
   

   Area 31 - Epic HotelSe respondió el 8 de enero de 2024

   Dear ThomasF, Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the quality of our food and the view. We apologize if the service during your visit did not meet your expectations. We take customer feedback seriously, and your comments about the service will be shared with our team to ensure that we address any areas that may need improvement. We aim to provide a pleasant and comfortable dining experience for all our guests. Your feedback is valuable to us, and we appreciate your honesty. If you decide to give us another chance, we would love the opportunity to make amends and provide you with the excellent service we strive for. Thank you again for your review, and we hope to have the pleasure of serving you better in the future.
   

   ¿Te fue útil?

7. KA

   KidronA

   Miami1 reseña

   4.0

   Comieron en 28 de diciembre de 2023

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Lovely ambience, great staff!
   

   ¿Te fue útil?

8. A

   Anonymous VIP

   Miami17 reseñas

   5.0

   Comieron en 26 de diciembre de 2023

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Breakfast and Dinner were both great during our stay. A bit on the pricy side but well worth it.
   

   ¿Te fue útil?

9. A

   Anonymous VIP

   Miami26 reseñas

   5.0

   Comieron en 26 de diciembre de 2023

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   De mis lugares favoritos cuando estoy de visita en Miami.
   

   Area 31 - Epic HotelSe respondió el 8 de enero de 2024

   Gracias por compartir su experiencia, apreciamos sus comentarios sobre nuestro restaurante! Esperamos tenerlo de vuelta en su proxima visita a Miami!
   

   ¿Te fue útil?

10. PA

    PAMELAH

    Miami2 reseñas

    3.0

    Comieron en 26 de diciembre de 2023

    1. Global 3
    2. Comida 1
    3. Servicio 3
    4. Ambiente 4

    The view amazing but the food is very very bad.
    

    Area 31 - Epic HotelSe respondió el 8 de enero de 2024

    Thanks for the review, Pamelah. We're glad to hear that you enjoyed the view at Area 31. We're sorry to hear that our food didn't meet your expectations. We appreciate your feedback and will use it to improve. We hope to have the opportunity to serve you again in the future.
    

    ¿Te fue útil?