About Consuelo Mexican Bistro

377 Santana Row #1125
San Jose, CA 95128
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Consuelo Mexican Bistro features a traditional and diverse Mexican cuisine. The complex flavors from the kitchen are complimented with creative drinks, selected Tequilas, beer and wine from the bar. The decor matches that found in Mexico City's cantinas in the early 1900's. Bienvenido a Consuelo Mexican Bistro y buen provecho!

Dining Style:
Casual Dining

Cuisines:
Mexican / Southwestern

Hours of Operation:
Lunch: weekdays: 11:30am - 5:00pm; Dinner: Monday, Tuesday 5:00- 9:00 PM; Wednesday, Thursday 11:30 - 10:00 PM; Friday, Saturday 5:00 - 11:00 PM Brunch: Saturday - Sunday: 11:00am - 3:00pm; Happy Hour Weekdays from 3 to 5 PM.

Cross Street:
Olsen Drive

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, MasterCard, Visa

Phone Number:
(408) 260-7082

Website:
http://www.consuelomexicanbistro.com/

Parking Details:
Many public lots within Santana Row.

Executive Chef:
Rocio Gomez

Private Party Facilities:
Consuelo can serve to any size group from an intimate party of 2 to a larger group of 80. We have a few different styles of parties that we offer from a sit down dinner to a cocktail style reception with passed appetizers. Buyouts are available; please contact our Management team for details.

Private Party Contact:
Miguel Cornejo: 4092607082

Additional:
Bar Dining, Beer, Full Bar, Happy Hour, Patio/Outdoor Dining, Personal wines welcome (corkage fee applies), Weekend Brunch

Restaurant Photos

Consuelo Mexican Bistro Ratings and Reviews

5
4
3
2
1

3.7

Overall Rating

based on recent ratings
food

3.7

service

3.5

ambience

3.5

noise

Moderate

72% would recommend it to a friend

good for groups (14)
great for lunch (10)
fit for foodies (8)
See All
great for outdoor dining (6)
neighborhood gem (4)
great for brunch (4)
vibrant bar scene (4)
kid-friendly (4)
late-night find (3)
special occasion (2)
hot spot (2)
scenic view (2)
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551 reviews
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food2
ambience3
service3
value1

Great drinks/guac, lousy food

vip
Dined on April 24, 2016

We hadn't been here for a while due to negative past experiences, but decided to give it a shot for brunch. The drinks and guacamole were excellent, and then it was downhill from there. The eggs were terrible and a small portion, the potatoes were mushy and flavorless, and the beans were a smashed black mess. The tacos were ok, but were full of onions (not mentioned in menu) and the salad that came with it was only a few bites. Neither entree was worth the price. Service was spotty as the wait staff was overwhelmed. It took a while before a host showed up to seat us as well as too long to get our order taken. Some requests (ex. sugar for iced tea) needed to be repeated since the person asked forgot. I guess I would return if it were just for drinks and appetizers, but I will not waste time and money on their poor quality main dishes again.

Tags: good for groups, vibrant bar scene
food2
ambience3
service1
value2

Dissapointing for Santa Row caliber

Dined on April 3, 2016

My Ceasar salad was a hodgepodge with no focus I was overcharged for Added shrimp ( should have been 5 and he charged 10) Inattentive waiter- too loud for family of 4 Enchiladas were lack luster

food4
ambience4
service5
value4

Awesome time

Dined on April 1, 2016

Celebrated my wife's birthday with a group of about 16 and the staff at Consuelo handled it amazingly. The food was great, service was exceptional and even the price was great. Will definitely go back.

Tags: fit for foodies, good for groups
food1
ambience2
service2
value2

Ouch

Dined on March 27, 2016

Got food poisoning after eating here :( I would comment on the slow and sloppy service but why.

food1
ambience1
service1
value1

horrible service. never received our drinks

Dined on March 20, 2016

horrible service, cold food, never received drinks. waited 30 minutes before our server asked if we wanted something to drink. Will not recommend this place nor go back to it. EW! Not energetic, but could not submit review without selecting something. It was LOUD and uncomfortable.

food4
ambience5
service5
value4

Great Birthday Celebration

Dined on March 19, 2016

We sat on the sidewalk which is always entertaining. The staff was very attentive and went out of their way to provide great service. Highly recommend their tableside guacamole with their three special salsas. Great selection of margaritas. The fajitas really surprised us. The portion was too much for two and the steak and chicken were tender and flavorful. Adding the chorizo on the side really was unique and we found we loved mixing with the other meats. This is a great fun place.

Tags: good for groups, great for outdoor dining, great for lunch, late-night find, scenic view, neighborhood gem, hot spot, vibrant bar scene
food5
ambience1
service1
value5

As always food is awesome.

Dined on February 28, 2016

But the service from head waiter was horrible! I feel bad shorting on tip cause bus boys and rest did great job.

Tags: great for brunch, fit for foodies, good for groups, great for outdoor dining, great for lunch, late-night find, hot spot, vibrant bar scene
food3
ambience2
service5
value2

Consuelo's- where are the handmade tortillas

Dined on February 20, 2016

We had not been here in over 8 years or so. It used to be tapas style and had amazing handmade tortillas that came with the guacamole. No mas. Now it is just your traditional American/Mexican menu. Not bad, just kind of boring. But, the sangria was tasty! Service was excellent. * Plastic insert in the mocahete for guacamole=tacky.

food3
ambience2
service2
value2

Slow services

Dined on February 14, 2016

Server was slow to come for initial order, than after she took our order for drinks, she came back to ask us if we wanted any drinks. Food came and she offered some tortillas, she never came back with them, never offered to refill water

food4
ambience3
service4

Reasonable dining in Santana Row. Love v ...

Dined on January 24, 2016

Reasonable dining in Santana Row. Love verde pozole👌🏽👌🏽👌🏽🍷🍷

food3
ambience3
service2
value2

It had been a while since I had been bu ...

vip
Dined on January 13, 2016

It had been a while since I had been but had always LOVED it before. The food now is not as flavorful. I receomended the lamb shank to a client who I brought and it was just this hunk of meat with no sides or embellishment at all. It looked very unappealing and unappetizing; too bad, it used to be one of my favorites. Service slow even though it was not crowded on a Tuesday night. We had brought clients and had to keep flagging down our waitress. If she had paid us more attention, the bar bill would have been much higher. Not sure if I would come again which is sad.

food5
ambience5
service5

Great Mexican food awesome margaritas wo ...

Dined on December 31, 2015

Great Mexican food awesome margaritas would highly recommend

food4
ambience2
service2

The service was slow and they didn't see ...

Dined on December 14, 2015

The service was slow and they didn't see to have enough servers but the place wasn't packed either. We went for lunch. Food was ok but it wasn't the best place for lunch since they didn't have enough servers.

food2
ambience4
service4

Just ok

Dined on November 24, 2015

Nice ambiance but mediocre food. On the bland side. Just nothing special.

food4
ambience5
service5

Brunch is the word

vip
Dined on November 21, 2015

Sat outside for brunch at Consuelo Mexican Bistro and loved the atmosphere of people watching while soaking in the morning sun. The server was very attentive and kept the bottomless mimosa's flowing. We were served chips with a selection of spicy, savory and sweet dips before our entrees arrived. They were nice. Our entrees were tasty. Everything on the menu looked yummy!

Tags: great for brunch, kid-friendly, good for groups, great for outdoor dining, great for lunch, late-night find, scenic view, neighborhood gem
food2
ambience3
service4

Great corn tortillas, lamb shank was mid ...

Dined on November 15, 2015

Great corn tortillas, lamb shank was middling and 2-note (could use some brightness to offset heaviness of meat and beans), great shrimp in salad, guacamole was bland and under-seasoned. Server was really friendly and attentive.

food3
ambience2
service2

I went here with some friends hoping for ...

vip
Dined on November 14, 2015

I went here with some friends hoping for a breakfast burrito and for some reason they didn't have them at the time which was a little disappointing. Food was OK and service was about the same. I'd probably go back for drinks with friends then go elsewhere for a meal.

food1
ambience3
service1

Subpar Dining Experience

Dined on September 27, 2015

We had a party of 10 for my 15-year old daughter's birthday at 4:45 on a Sunday evening. The service was incredibly slow . . . our server told us that they were short staffed and it showed. Also, we had a few requests to deviate from the menu . . . the server said no to every request. To top it off, the food was rather bland and not at all good.

food2
ambience2
service3

Really disappointed since last time we dined here!

vip
Dined on September 6, 2015

We've dined at Consuelo 4-5 times over the past 3 years. The last time was @ a year (perhaps longer) ago and boy has the quality of the food declined! It used to be special to have your own dish of guacamole created tableside--server added each separate ingredient, asked what degree of "heat" you desired, and mashed it all together in the Molcajete Bowl. True it was kinda a touristy, hokey thing but fun to watch as you sipped a Margarita or Tequila shot. Now the avocado is presented tableside pre-cut (which means it's been dosed with lemon so it can sit around awhile & not brown), other ingredients are pre-cut, and wham bam the whole "experience" is over in @3". I dunno, perhaps I'm getting old, but this used to add to the pleasure of dining @ Consuelo. Food was nothing special either--we both ordered carnitas dinner--just big chunks of meat (generous portion), microwaved black beans, bland rice. Midway through our meal, my partner & I agreed we probably would not be returning to Consuelo again. Our server, though friendly, was distracted and it took awhile to get our check even when she knew we were waiting for it. Sad.

Tags: kid-friendly, good for groups, great for outdoor dining
food5
ambience3
service5

Nice little corner restaurant

Dined on September 3, 2015

Went down for lunch with a couple of friends. Quiet going in, bar was quiet and a few people in the dining area. Had cocktails and brews to start. Good Margarita but small for the price, need to make a 16 or 20 oz Margarita. Had Guacamole made at the table and it was fabulous. The sauces for the chips were also fabulous. A Great variety of flavors for the chips and my three bay shrimp tacos. Ordered the cheese dip and it was good on everything. The bill was about $50 each, a bit much but it was good eats. The Best part of the restaurant was the Waiter. Beyond fabulous. . .he was right there for ALL of our requests and keep us filled with chips and salsa. Courteous and efficient, one of the BEST waiters that I have seen in a restaurant.

Tags: great for brunch, fit for foodies, good for groups, great for lunch, hot spot
food2
ambience3
service2

underwhelming

vip
Dined on August 31, 2015

I ordered a salmon dish purported to be garnished with huitlacoche but when the dish arrived, there was no huitlacoche present. It was the blandest dish I've ever eaten in a Mexiacn restaurant. When I pointed out the absence, they brought a small dish but not until my meal was almost gone. It did add a bit to the flavor but overall I was unimpressed. The food is very over-priced. I was marked as a no-show and had to contact open table to correct it. The best I can say about Consuelo is that the location is excellent.

food4
ambience4
service4

Great food and service!

Dined on August 22, 2015

We had a good experience! The service was pleasant and the food was delicious. We ordered a bunch of appetizers and share with a group of 13 woman! Great Sangria

Tags: good for groups, great for outdoor dining
food4
ambience4
service4

Server was great. Had good recommendatio ...

Dined on August 15, 2015

Server was great. Had good recommendations. Food was good.

food4
ambience3
service3

They closed early pretty much as soon as ...

Dined on July 8, 2015

They closed early pretty much as soon as they seated us, so they rushed the dinner and the desert that I ordered which was supposed to be hot, seemed to be half frozen. Not too thrilled, the main course was good though. Service mediocre.

food2
ambience3
service2

The dish I ordered "carne asada" brunch ...

Dined on June 28, 2015

The dish I ordered "carne asada" brunch with potatoes, beans & Spanish rice was very dry. Not much taste. I was not happy with the service either. After I studied the menu and decided what to eat I was informed by my waitress that the dish I selected was not available. I asked the waitress if she had informed me that there were certain dishes that were not available before I checked out the menu and she said she had forgotten to do so. I was very disappointed. I also asked her to bring me a glass of water with no ice and she brought me water with ice. This is the second time I have eaten at Consuelo's and the first time the service was also inadequate. The first time I ate at your restaurant my friend and I waited a long time before we got our check. We kept looking for our waiter and he was standing around by the kitchen talking. G.T.

Tags: scenic view
food4
ambience3
service3

Good food but service is still uneven. ...

vip
Dined on June 24, 2015

Good food but service is still uneven. Too bad they no longer do the wonderful warm tortillas with the salsa.

Tags: kid-friendly, great for outdoor dining, great for lunch
food1
ambience2
service1

Poor experience

Dined on June 22, 2015

Rice was undercooked. No salt in food. Waiter did not come to serve for a long time. And when he came , he was impatient. Food was bland. We chose this restaurant for a Fathers Day treat. Will never come back

food4
ambience4
service3

Tequila

Dined on June 21, 2015

Great spot! It's all about that tequila ;) the service was good but the food really got me.

Tags: great for brunch, kid-friendly, fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, great for lunch, neighborhood gem, hot spot
food2
ambience3
service2

No dressing on my salad. Chicken was dry ...

vip
Dined on June 17, 2015

No dressing on my salad. Chicken was dry. I wish this place would be consistent. Too hit or miss. Prices out of line for what is served. Tables were sticky as well as flatware.

food4
ambience5
service1

comedy of errors

vip
Dined on June 4, 2015

It took 20 min to get iced tea, the service was frighteningly poor, but the food was decent.

food4
ambience4
service1

Worst customer service I've ever experie ...

Dined on May 24, 2015

Worst customer service I've ever experienced at any restaurant I've ever been to.

food3
ambience3
service1

Consuelo's really dropped the ball

vip
Dined on May 24, 2015

We were seated and the appetizers came quickly. The drinks, however, were nowhere to be seen until the appetizers were nearly gone (accompanied by water, not beer or mojitos or margaritas). Drinks finally came at the tail end of appetizers, or at least five out of six came with the last one lost somewhere, not to appear for another ten minutes. In the meantime we flagged down a passing bus person to bring us napkins and forks, the latter for the ceviche which you really can't eat with your fingers. The entrees came out before the appetizers were done or cleared but there wasn't a tortilla to be seen (or a server). With a little help, again from the bus staff (who seem to at least have a clue) we finally got tortillas, but the fajitas were a little cool by then and the plates for the couple who was sharing them only arrived after yet another effort to get someone's attention and at least two requests. No hope for second drink orders, although one did arrive after the entrees were cleared, along with an extra margarita that nobody ordered and the server just dumped on the table without explanation. We brought out of town guests because they don't have much in the way of Mexican food where they come from. It was lovely to sit outside and the food was reasonably good although I miss the pipian and the guacamole prepared table side. But I wouldn't go back because to say the service was indifferent would be kind. You couldn't help but notice that the bus staff was Spanish speaking and somewhat helpful. The person who was supposed to serve us had probably never stepped foot in Mexico or for that matter a Mexican restaurant in her entire life, and on top of that was hopelessly inept. Somebody ought to rethink how they hire and staff. And if it is necessary to have English speaking people in the front of the house, know that it is not sufficient. They need to know how to wait on tables.

food1
ambience3
service5

Food was just ok.

Dined on May 10, 2015

I had been here several times, years ago, and returned with a group after I had raved about place. Unfortunately the food presentation and food did not meet my expectations. It didn't look good and the food was just ok. I expected better since that is what I had in the past. In the past, I liked the authentic Mexican hot chocolate and handmade tortillas. It appears that Consuelo's has done away with that. We got the tortillas only after we asked. I Also the aguas frescas were not tasty. They were carbonated which is just weird.

food3
ambience3
service1

Good drinks and food. Manager was friend ...

Dined on May 6, 2015

Good drinks and food. Manager was friendly. Our server was horrible. She forgot many things we asked for and mixed up drinks and our check at the end of the night

food5
ambience4
service4

We really enjoyed dining on the patio wa ...

vip
Dined on April 26, 2015

We really enjoyed dining on the patio watching the people stroll along Santana Row. The food wad delicious and service was great

food4
ambience4
service4

We had a nice lunch and the food was very tasty .

Dined on April 19, 2015

We like to come here once in a while. We love the service and the ambiance.The food and service was good. We were happy.

Tags: great for brunch, good for groups, great for outdoor dining
food3
ambience4
service2

Great location, but that's it

vip
Dined on April 13, 2015

This restaurant was suggested by a friend. After our disappointing dinner I asked him about it and he said that it looked like it should have been good, but he never actually ate there. I brought a group of 8 people and all but one said that is was a big disappointment. We were there on a Sunday, so maybe their 1st team was not working that day. Unfortunately, I don't see myself giving them a second chance. There are too many other choices in the area. We should have stayed with a few of our tried and true choices. I still gave it 3 stars because I still think it has potential. Hopefully they can make a few minor changes to their menu and the training of their staff. If the service was good, I would have mentioned it, but very inattentive and no personality. At least he could have mixed in a smile or two. We just felt that he absolutely hated his job and didn't want to be there.

food4
ambience4
service4

The service was very good and the group ...

Dined on April 9, 2015

The service was very good and the group was happy with the quality of the food!

Tags: fit for foodies, good for groups
food5
ambience5
service4

Great food for the whole family -need I say more

vip
Dined on March 29, 2015

The whole family ate to the point we couldn't breathe. Love eating here. Guacamole is made fresh and killer flavors. It comes with chip but you can ask for the homemade tortilla. Yummy. Camarones con Reboso - shrimp cooked to perfection wrap in cheese and bacon. Bite sized love. Veggie Tacos - great for the vegetarian out there. Arroz blanco con plátanos fritos - completes the meal with sweetness, sour cream and rice Aqua frescas - fresh fruit, sugar cane. whateve flavors they have, get it. At the end, my young kids and us leave with a full belly and the top pants button unbuttoned with a smile on our face.

Tags: kid-friendly, fit for foodies, good for groups, neighborhood gem
food4
ambience4
service4

Everything is really good here. Their pa ...

Dined on February 27, 2015

Everything is really good here. Their pallea is one of the best.

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