About Chart House Restaurant - Hilton Head
Located on beautiful Hilton Head Island, Chart House overlooks picturesque Skull Creek. Combine the extraordinary setting with outstanding cuisine & it’s not hard to see why this restaurant is a local favorite. Since 1961, Chart House has been dedicated to providing the ideal dining experience. With 28 historic, waterfront & showcase locations across the U.S., Chart House offers spectacular views & exceptional service that you’re sure to enjoy. From seafood specialties to succulent steaks, our renowned chefs have tailored a menu to complement local cuisine while introducing a hint of the exotic. Choose from our famous entrées such as Scallops Italia, Mac Nut Mahi & our Slow-roasted Prime Rib. We also offer a daily selection of fresh fish, Lowcountry options, an extensive wine list & decadent desserts like our famous Hot Chocolate Lava Cake.
Hours of Operation:
Lunch: Monday - Saturday: 11am-3pm; Dinner: Every Day 3pm-9pm; Sunday Brunch: 11am - 3pm; Happy Hour: Every Day: 4pm - 7pm
$31 to $50
AMEX, Diners Club, Discover, MasterCard, Visa
Live entertainment on our outdoor patio on Wednesday's from 6:00pm-9:00pm. Please call for up to date seasonal details.
Chart House Hilton Head can accommodate any catering needs for party's up to 100 guests.
Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Entertainment, Fireplace, Full Bar, Happy Hour, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Takeout, View, Weekend Brunch, Wine
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Situated beautifully on the banks of Skull Creek, Chart House is the perfect venue for your next festive occasion. Our professional staff specializes in cocktail soirees, anniversary parties and corporate dinners. We tailor our services to meet your needs and impress your guests.
Chart House Restaurant - Hilton Head Ratings and Reviews
Food is over priced would have been bett ...
Food is over priced would have been better staying home
Have always enjoyed the CH and did so ag ...
Have always enjoyed the CH and did so again, but it did not seem to be as good as past visits. Menus were a bit stained as was tablecloth, and it just seemed a bit tired. Service was ok, but not as attentive as we have become accustomed to at the restaurant, and it was not busy. Always a mainstay when we come to the Island, but might slip it out of the rotation for some other up and coming restaurants.
Horrible wait time Sat outside beautiful view However no one seems to know what to do,where to go, Food cold Drinks took forever to get Checking out is also a nightmare PS It was very slow
Food was really excellent.
Food was really excellent.
This has always been a Hilton head stapl ...
This has always been a Hilton head staple for me. To give them credit I'm going to say this was a bad night. They had a waitress quit in the middle of service. That being said my table was in a poor location. The waitress that we had did not know the wine list and did not follow up on us. As always any restaurant with three dollar signs should never rely on a patron to pour their own wine. As my wife pointed out there was no wine chiller provided for us. Usually the reviews are exemplary for this restaurant but not on this night and I felt this was the best way to provide a statement to the management. Since I have always found open table reviews to be spot on and my fellow members have always taken their responsibility very seriously I heartily suggest that the management pay attention to open table reservations clients.
We have been to the Chart House on Hilton Head Island numerous times and have always been satisfied, until this visit. We were a party of six, made up of we two locals and four friends from upstate New York. The service was very slow and we were crowded at a table that was in a direct line from the kitchen to most other tables (so one of our guests was jostled repeatedly by the undermanned wait staff). Our waiter was friendly and knowledgeable but clearly overworked. My wife's salad was a soggy mess. Our pork was slightly undercooked, resulting in a good portion left on the plate. Sending it back was not an option due to the likely delay in seeing it again. One of our guests received a meal she hadn't ordered but enjoyed it nonetheless.
Beautiful night, Beautiful sunset, lousy service! Waited 15 minutes before anyone even acknowledged us and that was because I went back to the hostess desk and informed them no one had even come to take our drink order. Waited 20 minutes before our plates were cleared. Brought the bill before our dessert. Left without getting out dessert. This place isn't new.....no excuses.
Lousy service at best
Food was ok, service was lousy, will never go back.
This was the first time we walked out.
Gee, where do I begin. We have dined here previously a few times over the years and are Landry card members as well. With that being said, we received an email for this particular date the restaurant was having a 2 for $50 deal and included the menu. Upon being seated outdoors, we mentioned the special to the hostess who said she would return with the menu. She never did. When we were finally waited on by an obvious exhausted waitress 20 minutes later, we asked for the same menu. She in turn, said she would bring it. She didn't. SO, my husband finally walked back up to the hostess desk and retrieved two. We ordered and received our drinks and salads in a timely matter. After the waitress came out and asked for "patience with the kitchen" to us and the table behind us, we waited another hour and walked out disgusted. The waitress mentioned to the table behind us (table of four, not us) that there is a problem and walked away. We left a $20 bill on the table and walked out. No manager was ever in sight and while we were exiting, we told the hostess and she could have cared less. This is an darn shame as the location is top notch with a water view of a beautiful harbor. Save yourself money and TIME and go to either restaurant adjacent to this Chart House. Those being Hudson's or the Skullcreek Boathouse.
Table for 2--$50
A well kept secret. Ask for the 2 for $50 menu Thursday through Sunday as I recall. Choice of 3 salads, 3 entrees and 1 dissert . Great food. Great deal.
Hilton head dining at its best!
This restaurant has a friendly wait staff, great food, and a great view!
Very slow service, mediocre food prepara ...
Very slow service, mediocre food preparation Have been at chart houses throughout the country and many times at this one in HH but this was the worst experience New management urgently required at this location
I do not usually write any reviews. However in this case our experience was so bad I feel the need. We were two couples in our late 50's having a very relaxed vacation meal. We were in no hurry. For the first time in my life we actually walked out of the restaurant after about two hours with very slow service for drinks (only one), bread, starters, and salads. We actually had to go get our second round of drinks on our own. The starters we received were actually wrong. We spoke to the Manager at least two times with very little relief. I know sometimes there are very difficult situations but you are at least wanting to see effort and the correct attitude. When we left and the last time we spoke to the Manager several other Customers noticed and began to share their complaints. This indicated to us that we were not the exception that night. I would not recommend the Chart House.
Horrific. No joke. 4/16. Manager was put ...
Horrific. No joke. 4/16. Manager was putting out fires table to table. Eric was the manager visiting from Savannah. He's worthless. 3 hour dinner disaster. I'm not wasting another second reliving how bad this experience was. Loved the chart house until that night. Never again! And the propane tank next to the smoking section was the cherry on the cake.
Excellent Seafood with a view!
We had a wonderful dinner here. Our food was very god. Elizabeth, our server was very nice and very attentive and curious to us. I had read too many neg reviews about, I felt I should tell you, the food was excellent, I had the Scallops and shrimp w a peach bourbon glaze the was wonderful! (It had this roasted corn relish that was very tasty!) My husband enjoyed the same. Our friends had the Coconut shrimp, which was very large in portion and a wonderful presentation! three of us had the She Crab soup that was just wonderful w a really smooth sherry taste!. Service was very good. atmosphere very nice. beautiful view! The bar had a wonderful "APPY-HOUR" and all foods and drinks very good! Don't be put off by the review. This place is definitely worth a visit! Very good!
This place came highly recommended by friends so I was excited to bring my boyfriend to celebrate his birthday. Unfortunately we had a horrible experience. They messed up his food twice which meant he ended up not eating at his own dinner. I was so upset.
Good food - poor service
Our food was very good - it came out hot and flavorful. Unfortunately, our server forgot one salad and then brought out the appetizer late. I'd go back just for the food and give the staff another try!
Neighborhood Gem for sure! Superb food & ...
Neighborhood Gem for sure! Superb food & outstanding service. Great wine, beer & cocktail selection. Well managed! A Happy Hour explosion was handled efficiently & effectively! Everybody was Very Happy... Highly recommended!!
Although the setting is very beautiful, the service did not measure up to expectations. The food was very good, but the "customer service" area was lacking.
Atrocious service. The server was inattentive, got the order wrong, copped an attitude and in general was not really interested in satisfying the customer. We have lived on Hilton Head Island for 15 years and found the service at the Chart House spotty at best. If they could ever hire servers that were professional, they would elevate the reputation of this restaurant enormously. We complained to the General Manager and he comped most of our check.
Good food, terrible service.
I was on a golfing trip to Hilton Head, we used to have a couple Chart House restaurants in CT. We read the horrible reviews, decided to go anyway. Service extremely slow, everyone around us was served bread, we were told it was being prepared? We never received any, people next to us had at least 3 baskets! Manager apologized many times, staffing issues, not properly trained, just thrown out onto the floor. The ladies room was a total mess, looked like it had not been cleaned all day. I would not return, too bad, nice location and good food.
The menu was creative, but the execution ...
The menu was creative, but the execution was only average. The service was poor.
Outstanding Fresh Food with Great Service! !
Outstanding Fresh Food with Great service. My husband and I wanted a quiet and nice meal with a water view . This is the place. I had blackened snapper with mango salsa it was fresh and delicious . We also had a side of creamed spinach that was creamy with a crunch on top. Well done loved our meal. A must try . We will recommend to our friends and will be back. Thank you for being a step above.
Great location, food and service
Loved our server Tammy. The food was great. Love the location.
I have been here before and I can say th ...
I have been here before and I can say that this time service was really bad. I think I had the most kind Waiter I ever had. He was very nice. The issue was that apparently they were under staffed? That's what I heard. So our waiter had tons of tables. If this place was packed tonight I don't think we would have gotten our drinks in under an hour. Food was done perfectly and tasted great! So overall the issue was being understaffed. I feel really bad for everyone who had to work tonight but thank goodness you were not packed!
Staff was closing up as we were just bei ...
Staff was closing up as we were just being served. Very sloppy! Will not return!!
The evening was s disaster First we wait ...
The evening was s disaster First we waited 20 minutes for our reserved table Then we waited 20 minutes until we were asked for our drink order Then we waited another 20 minutes to get out drink--which by that time were watered down because ice had melted After we finally were able to place our meal order we waited another 30 minutes for it to arrive All in all we spent almost 2 1/2 hours. A really disaster evening
Dinner while in HHI
Our first table outside we had waited 10 min with no attention or menu. We went back to the hostess stand and asked to start over with an indoor table. Service was great and the food was very good. It was a little pricey but worth it.
While food was good, service left a lot to be desired. Seemed to be in between servers and at one point had three checking our table, neither of whom provided adequate service. In fact, when our coffee order was taken (twice), we waited so long that the restaurant decided not to charge us without our asking.
Outstanding catfish dinner and great pre ...
Outstanding catfish dinner and great presentation of entree and salads. Would definitely return.
The waitress forgot us
She sent bus boys and others to check on us these folks don't know how to be a waiter and have no idea what we ordered. We were outside without lights or without fans and it was just a mess. A waste of time for overpriced food. The chart house in other locations are great. HHi needs help.
The restaurant was not busy at all. We waited over 20 minutes for our wine and our table was not properly set. We had reservations and we were celebrating my friend's birthday. Our server seemed nervous and unsure of what was going on when we questioned her about the service. The manager came over and seemed upset and not in control of the situation. The food was fabulous as always.
We did the bar fare & it was outstanding ...
We did the bar fare & it was outstanding! Happy Hour is great! Foodies will love the bar fare menu. Recommended are the truffle fries, humus platter, prime rib sliders & fish tacos! Busy, friendly, water view excellent, fabulous food & wonderful service! Recommended & arrive early....
Excellent food and service. Fabulous pri ...
Excellent food and service. Fabulous prime rib and salmon! Great wine list, cocktails plus super bartenders & service! Nice atmosphere, view of water and comfortable seating accommodations. Highly recommend!!!
Very disappointing experience. Arrived a ...
Very disappointing experience. Arrived at 7:00 and was seated promptly. At 7:25 no one had come to the table. We left very disappointed as Chart House was always a favorite. Very poor management.
Don't Eat Hers!
We have been on Hilton Head Island for 30 years and ate at the original Chart House many years ago. Apparently, the current owners clearly don't get good service as evidenced not only by our experience but the fact that the restaurant was about 10% occupied last Friday night I made a reservation via Open Table and asked for a window seat with water view. When we walked in exactly at our 7:15 reservation time, the entire upper left section was laden with un-bussed tables.....warning sign number one Then our window table was vacant but also un-bussed so we had to wait 5-10 minutes for it to get set....warning sign number two. Our friends ordered a martini and we ordered a bottle of Rodney Strong Chalk Hill Chardonnay. About 15 minutes later, we were told that they were out of Rodney Strong. I then ordered a second bottle of Chardonnay that was listed as Reserve label on the wine list. When it arrived, it was not Reserve. Warning sign number three... we eventually settled on a Joel Gott Chard which was their featured wine.... So, at about 8:00PM (45 minutes after our arrival) we got the wine and our friends warm martini. The "Manager" came to the table three times but only to tell us that he had gone back to his computer to verify that there was no Reserve Chardonnay offered by the winery that we ordered (but was listed as Reserve on their wine list) ....warning sign number four When the check finally came after an agonizing two hour "dinner" our friend handed the waiter a birthday gift card that he had from Landry Group Restaurants...needless to say that went awry as well. Sorry sir, you don't get the discount shown on the card but you can add 100 points to your total. Finally, someone figured it out and his discount was applied Clearly, this Manager needs to go...and we will never go back to Chart House Hilton Head Island nor will we ever recommend to anyone else...we make reservations through Open Table 50-75 times a year
Too many places to go on HHI, skip this one.
Chart House on HHI needs to reexamine their service. Though we were able to easily make a reservation on a Friday evening, next time we will wait for a table else where. The service is scripted to the point of the server sounding like a robot. It actually got annoying. On the reservation I put we were celebrating a birthday which was not acknowledged. The food was ok, served hot, however, the menu was completely overpriced.
We had a group of 9 for early bird speci ...
We had a group of 9 for early bird special with the New England Club of Sun City Dine Out group. After 2.5 hours, we experienced very poor service, moderately good food with 3 instances of cold food and a cumbersome table setting with two ramps around the table. After I alerted him to our problems, tTe manager was gracious with apologies and credited 1 meal per couple which was quite fair. Unfortunately the poor service impacted the group quite negatively and it's unclear if we or our group members will return.
We were pleasantly surprised at how nice the atmosphere was at the Chart House. We had eaten at another Chart House but this one seemed to have a much nicer ambience than the other. My red snapper was excellent even after 2 weeks of a grouper fest in Florida. Really a nice dinner!!
Would love to go back during an early evening with sunset!
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