Bob's Steak & Chop House - Omni Tucson National Resort & Spa

Bob's Steak & Chop House - Omni Tucson National Resort & Spa reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Thomas VIP

   Tucson46 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All around wonderful evening. Patio was lovely, all the food tasted great, and Bruce provided excellent service.
   

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2. E

   Eric VIP

   Phoenix16 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very nice service, steak filet as expected, absurdly high prices on bottles of wine for some reason - 3 times or more markup rather than the typical 2 times. Overall a pleasant experience.
   

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3. A

   A

   New Jersey1 review

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Overly overly priced for next day sauce fast charred “steakhouse”
   

   Bob's Steak & Chop House - Omni Tucson National Resort & SpaResponded 6 days ago

   Thanks for the feedback, Alberto. We're sorry to hear that you were disappointed with the price and the quality of our food. At Bob's Steak & Chop House - Omni Tucson National Resort & Spa, we strive to provide an exceptional dining experience, and we regret that we fell short during your visit. We appreciate your honest feedback and will certainly take it into consideration as we continually work to improve our offerings and customer experience. We hope you'll give us another chance to impress you in the future. Sincerely, Vila Jarrell General Manager
   

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4. R

   Robert

   Unspecified1 review

   4.0

   Dined on April 19, 2025

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 3

   Seemed a little light on staff. Also very disapointed in my steak. Seems it sat under the warming lights too long. Steak was over done and dry. I should have sent it back.
   

   Bob's Steak & Chop House - Omni Tucson National Resort & SpaResponded 6 days ago

   Thanks for visiting us, Robert. We're sorry to hear that your experience didn't meet your expectations. We understand your disappointment with the steak and the condition of your meal. We always aim to deliver a great experience, and we're sorry that we fell short this time. We'll certainly take your feedback into account as we continually strive to improve. We hope you'll give us another chance to impress you in the future. Very Respectfully, Vila Jarrell General Manager
   

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5. H

   Heather

   Seattle62 reviews

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The view was beautiful, the food was delicious.. Filet mignon, lamb chops and the wedge salad.. Perfection. Not to mention a damn good martini..💕 Kathleen was the best server❣️
   

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   Bob's Steak & Chop House - Omni Tucson National Resort & SpaResponded on April 15, 2025

   Thanks for the review, Heather! We're thrilled to hear that you enjoyed our food, especially the filet mignon, lamb chops, and wedge salad. It's wonderful to know that you appreciated the view as well. We're also glad that our martini hit the spot! Your kind words mean a lot to us and we're grateful for your support. We look forward to welcoming you back to Bob's Steak & Chop House - Omni Tucson National Resort & Spa soon. Very Respectfully, Vila Jarrell General Manager
   

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6. S

   Sarah

   San Francisco4 reviews

   4.0

   Dined on April 12, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food and service was wonderful, however, a very drunk group of men showed up halfway through our dinner. The host tried to get them to calm down as well as the manager with no luck. Instead of asking them to leave so everyone else could enjoy their meal, the manager told them they would not serve them more alcohol unless they had food. Half the group started arguing and swearing, getting up from the table and standing in front of our table making it a less than enjoyable experience. This went on for 45 minutes until finally the group decided to leave. At no point were we offered to move tables or offered apologizes from the manager. I would not risk going back after how the situation was handled.
   

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7. A

   Amanda

   Seattle2 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time for our anniversary dinner. It was wonderful and the food was delicious.
   

   Bob's Steak & Chop House - Omni Tucson National Resort & SpaResponded on April 8, 2025

   Hello Amanda, Thank you so much for choosing Bob's Steak & Chop House - Omni Tucson National Resort & Spa to celebrate your special anniversary. We are thrilled to hear that you had a great time and enjoyed our food. It's always a pleasure to serve guests like you, and we look forward to welcoming you back for many more celebrations in the future. Very Respectfully, Vila Jarrell General Manager
   

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8. B

   Brittany

   Phoenix5 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kathleen is an amazing server! Food was outstanding. Carrots were the bomb. Can’t wait to come back!
   

   Bob's Steak & Chop House - Omni Tucson National Resort & SpaResponded on April 8, 2025

   Thanks for the review, Brittany! We're thrilled to hear that you enjoyed our food and service at Bob's Steak & Chop House - Omni Tucson National Resort & Spa. Our carrots are indeed a crowd favorite! We're already looking forward to your next visit. See you soon! Sincerely, Vila Jarrell General Manager
   

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9. P

   Pam

   Phoenix15 reviews

   4.0

   Dined on April 2, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Great atmosphere and overall ok food. My fillet was cooked to order, but not "butter soft" as described. My husband ordered a NYStrip medium rare and it arrived medium well. Disappointing. He did not send it back as our table wanted to all eat / dine together at the same time. sides were delicious and the service was good -- just overrated. We have had better steaks elsewhere. When in Tucson try Sullivans or Flemings -- always good and consistent.
   

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10. g

    gail

    St. Louis4 reviews

    5.0

    Dined on March 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    An excellent dinner, sat on patio, beautiful view, server was outstanding, sommelier helped get us heaters, all good.
    

    Bob's Steak & Chop House - Omni Tucson National Resort & SpaResponded on March 20, 2025

    Hi Gail, Thank you so much for your wonderful review. We're thrilled to hear that you enjoyed your dinner and our patio seating. It's always a pleasure to know that our team's efforts to provide outstanding service are appreciated. We also appreciate your comment about the value, and we're always looking for ways to improve our guests' experiences. We look forward to welcoming you back to Bob's Steak & Chop House - Omni Tucson National Resort & Spa soon. Very Respectfully, Vila Jarrell General Manager
    

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