About Benihana - Troy
Welcome to Benihana and a dining experience unlike any other! If you’ve never been to Benihana before, let us tell you what you can expect: Our guests are seated at communal tables in groups of eight to ten, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood.
Or you can visit our sushi lounge where a talented sushi chef will prepare the freshest sashimi, maki and signature sushi rolls with the same flair that made Benihana a legend in Japanese cuisine. Smaller tables and more intimate seating is available in the lounge or bar on a first-come, first-served basis, whether you’re looking to enjoy one of our delicious Benihana Teppanyaki entrées or our amazing selection of sushi!
An 18% service charge is added to all guest checks for parties of four or more.
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Thursday: 11:30 am - 2:30 pm
Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm
Monday - Thursday: 5:00 pm - 10:00 pm
Friday: 3:00 pm - 11:00 pm
Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Free parking for Benihana guests
Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking Restaurant, Takeout, Wine
Benihana - Troy Ratings and Reviews
Why have a reservation option
Our reservation was for 7:30 and they sat us at 8pm. No for warning about a wait and no apology.
Wasn't my choice, step son requested for his bday
Everything was ok, not my 1st choice but it wasn't abt me at the time
It was my daughters birthday and service was horrible not they seat us at a table full of disrespectful people which ruined my daughter birthday I couldn't believe because this is her favorite restaurant my feelings and and were hurt
Best chef and server ever. Went prior an ...
Best chef and server ever. Went prior and visit as terrible all around. Service, chef, everything. Didn't plan to go back but friends birthday and this is the place she choose.
Stan the Man
Our chef was Stan the Man and that was no exaggeration. Our server was also great.
Awesome Dining Experience
First time was a great and delicious experience.
Our favorite place
Always a great experience! We really enjoy Jack as our cook!
Place needs a remodel.
Place needs a remodel.
I was with a party of 4 and the we couldn't believe the chef almost forgot to put the garlic butter in the chicken fried rice therefore it did not taste the same. Also, the waitress did not speak English well and was rude.
I loved my experience that night for me ...
I loved my experience that night for me and my husband Birthday. And also wanted to say that the cook NESTOR you ROCK!!! The food was seasoned to perfection, and by far my favorite cook, and we come often. Thank you for fantastic service.....
If it wasn't for the taste of the food a ...
If it wasn't for the taste of the food and a coupon it wouldn't have been in my top gen to dine at
Chef was very entertaining, one little m ...
Chef was very entertaining, one little mishap transpired into quite a laugh. Food was outstanding!
This is God for a dinner date just make sure you make a reservation they are always behind!
Took my wife for 40 birthday because she loves the restaurant actually it was her favorite until this visit. They had a special occasion menu only to hike prices since Easter was the next day. The menu stated you could get a regular menu upon request but the manager said no ( price inflation reasons). I wanted salmon my wife wanted the steak alone not a combo our usual meals which was not included on this "special menu" Chef was not friendly cooked the food backwards overall bad experience to the point my wife said it put a bit of a damper on her birthday and would not be back. We had a party of 10 spent a lot of money their only for my wife to not get quality food or service on her special day. So thanks for nothing ! But I will go to a different hibachi house one who honors with they say and or post, quality and respects their customers.
I love Benihana and hibachi!
We had a delicious meal but service was a little slow. We had a 9pm reservation on a Sunday and they didn't start cooking out meal until 10:15pm. As soon as the meal was prepared, the other 6 people around us took all of their meals to go. This is not the normal hibachi experience and if it were faster, I don't think this would have happened. We ended up being the last people in the restaurant! The food was delicious though.
Service a little slow (unusual for this location)
Our first visit here for dinner ( we usually have lunch). The service was a little slow, especially having made a reservation. Still it was a wonderful birthday celebration.
Very busy & noisy, bar service slow but GREAT food
Friday night at 7.30, four of us - 2 couples. Reception was packed as was the waiting area, luckily we had pre-booked. We met our friends at the bar who had been served their drinks but it took a while for us to get served, when we did we were only served one of the drinks then had to flag down the bar staff for the other drink. We were then seated it was very, very loud in the dining room (also had a birthday table of 12 year olds which added to the noise, luckily they were at the dessert stage!). However, the service at the table and the food was excellent - we all ordered the seafood menu - delicious! We would have preferred to be seated in an adults only room as the noise levels did take away slightly from the overall experience.
Me and my son really enjoyed ourselves😃
Me and my son really enjoyed ourselves😃
Great Birthday Celebration!!!
Celebrated my birthday with my son and had a great time!!! Good food, good service and good company at our table!!!!
Service was unacceptable No chef cane to table until 45 mins after seating.
It was just okay.
Everyone was nice but the food was just okay. I don't like how the garlic butter is no longer put on the rice, while the rice is being fried on the grill.
We haven't visited this place for a few years. That's why it seemed like a good idea to stop in with a few friends. Unfortunately, we were all dissatisfied from start to finish. We had a 7:00 reservation for six. We finally got seated at 7:45. Normally I could live with that, all be it begrudgingly, if I could get a few drinks at the bar while waiting. The lone bartender was to busy though. Our group was only asked once for a drink order.😕 Once seated, we waited at least 10 minutes for our waiter. He was hard to understand and was unable to explain some of the items on the menu. Our table side chef may have been new and his performance showed. The grill was not hot enough when he got started so the fried rice was not cooked correctly and was to oily. He also was unable to multi-task so each meat was cooked individually delaying the meal further. It was near impossible to get water refills but it did happen once. Apparently, management thought their staff did a stellar job because the included a 18% gratuity on the bill. I was thinking 10% or less was in order. Just for the record, I'm usually a 20% or higher guy. I'll never go back!
The place is good but disappointed that ...
The place is good but disappointed that they add mandatory 18% tip even for two people. While I would have tipped anyway, the fact it is pre added pisses me off. There is no reason why a tip would be pre-added for two people. I recommend not going to a place like this. The food quality was so-so and the rice was dry. This place was much better before. Not sure why cheap labor is used - nothing like a typical Japanese Restuarant. Very expensive for what you get. Restaurant is very cramped and noisy. Can hear anything even in your own table. Parking is a mess. Complimentary valet takes up all the close spots. Why force valet! Overall there are many other restaurants in the vicinity that are better experience.
Our chef was very inexperienced and appe ...
Our chef was very inexperienced and appeared nervous. The server was also inefficient as
Not having a long wait, pomt service.
Not having a long wait, pomt service.
Good but had issues
Had a reservation for 5:30 for 2. Other table members didn't show up and they waited until 6:00 to start. The other members had issues with their orders so by the time we got all our food it was 7:00 pm and we had to bag it up and leave (had another engagement). I feel that they should have moved them or us to another table. I only come here once a year for my birthday and in previous years everything has been great, but this year was a total disappointment.
First off. They making u pay 18 % when u make a,reservation. Not good! Because we waited a hour for our table, then waited another hour to be served. Its like they know they have bad service so 18% is to cover the bad service!!! Will not be going back to this one in Troy. Sad because I go to the MMA School next door. And I love Benihana food. But this service was a turn off for sure(gotta do better)
Gets worst each time I visit
Each time I go to Benihana the service and food seem to get worse. Our reservations were at 6 and we didn't leave until almost 9 because the waitress and chief were extremely slow. The food is alright but not worth the price. This will probably be my last visit.
Nothing to brag about
Me and my boyfriend go here about once every few months, we always make reservations or else your wait time is horrible over the weekend. It was really crowded and there was really no place to sit or stand without being in the way, when we finally got to our table the gentleman who seated us decided to drop the bomb that even though we requested to have a certain waitress and cook that we have every time neither one was there and then he goes to make the comment "I guess we should've called you to tell you that" ya think? The cook Jack was amazing however the waitress we got was horrible!! We had to remind her multiple times just to get a glass of water!! Definitely not impressed with my experience
Troy Benihana - Friday Night 2/19
I really like Benihana and it's a different and usually fun experience. This trip was probably not picked for the best night. We arrived at the restaurant on time for our 8pm reservations. They were absolutely packed with a bunch of groups without reservations on a wait as well. Went to the bar to wait, but they had one person working the bar for the bar crowd, the restaurant and preparing to-go orders. He was very busy, needless to say. Finally got sat around 9:15. Apps and drinks took another 20 minutes or so to arrive after the orders were taken. The chef seemed new and didn't do the "full show" but everyone was hungry by that point, so no big deal. Food was fine, although they forgot our white rice and we had to wait several minutes after being given our food, so it was all pretty much cold by that time. By the time we finished eating and paid the check we had been there 3 1/2 hours. Next time it will be a non-weekend trip.
Went downhill from the last time
We had reservations for 8 pm but didn't get seated until almost 8:30. Sat next to a group that was extremely loud and ruined the experience. Food was ok, but overall the experience was a disappointment, especially since I had great memories from going there when I was younger for special occasions.
normally I'm pretty happy with this place but!
I made a reservation and still the walk ins got seated before my family. I was very upset and spoke with a manager. They said they were sorry about the issues but I was not happy cause it was my daughters birthday. And we had family there as well. I felt that the issue wasn't cared for like it should have been. Had more issues when we got to the table to eat. Not sure about going back to soon.
Made a reservation, got there 30mins bef ...
Made a reservation, got there 30mins before our time and checked in. After 30min went by I went up to the front to see how much more time I had to wait to be informed that I was never checked in. The receptionist apparently didn't check me in like she stated. Instead of them seating me once another open came they made me wait longer and everyone who got there after me where seats. Once seated we waited I don't know how much longer for a chef because they were short. The waitress gave us a 20%discount off our bill because of the long wait. I was very displeased with my service this visit.
I really enjoyed my experience. It was a lot better than the Dearborn Benihanas . The only thing was they didn't use much garlic butter like I'm used to.
Great First Impression
I had never been to a Benihana restaurant before. This was an extremely enjoyable experience. Watching the food be prepared was enjoyable, and allowed me to take my time while eating without overeating during the meal. The meals and the overall experience was well worth the price for going out.
Some what please the chef was cooking ve ...
Some what please the chef was cooking very slow we was celebrating a birthday an only two of your worker song happy birthday notice that everybody else who was celebrating there birth had three or more of your worker songthe chef didn't even attend we they sing happy birthday, but overall the food was good.
Great food and chef! However, terrible waitress.
The food was great and so was our chef. I love coming here! However, our waitress was very rude. She didn't seem like she wanted to serve us and our drinks were always empty. She kept raising her voice at us and wasn't professional in her tone. It was my birthday and she didn't make me feel like it was. Whenever we would ask a question she would get irritated and role her eyes. I was very patient but not happy with her service!
The food is what stood out the most this ...
The food is what stood out the most this evening.
I was in and out in 1.5 hours and that i ...
I was in and out in 1.5 hours and that is typically not the norm!
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